Food Service Supervisor

6 days ago

Toronto, Ontario, Canada General Assembly Pizza Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at General Assembly Pizza. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant, including supervising staff, managing inventory, and maintaining high standards of customer service.

Key Responsibilities
  • Staff Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Hire and manage food service staff
  • Inventory Management
    • Estimate ingredient and supplies required for meal preparation
    • Maintain records of stock, repairs, sales, and wastage
  • Customer Service
    • Ensure that food and service meet quality control standards
    • Address customers' complaints or concerns
  • Operations Management
    • Establish methods to meet work schedules
    • Prepare and submit reports
    • Prepare food order summaries for the chef
  • Security and Safety
    • Criminal record check
  • Work Environment
    • Work in a fast-paced environment
    • Work under pressure
    • Tight deadlines
    • Combination of sitting, standing, walking
    • Standing for extended periods
    • Bending, crouching, kneeling
    • Walking
    • Physically demanding
    • Attention to detail
  • Personal Qualities
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Flexibility
    • Team player
    • Initiative
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience
  • 3-4 people to supervise
Work Environment

General Assembly Pizza is a dynamic and fast-paced restaurant environment. As a Food Service Supervisor, you will be working in a team-oriented setting, with a focus on delivering exceptional customer service and maintaining high standards of food quality and safety.

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