Catering Associate

6 months ago

Hamilton, Canada Denninger's Foods of the World Full time

R. Denninger Limited is one of the finest food companies in the world. For more than 60 years, quality has been the founding criteria of our company. Denninger’s has five retail locations, a manufacturing plant and a warehouse all located throughout Southern Ontario. Denninger’s associates are hand picked to provide the best service in the industry.

If you have a passion for customer service and thrive in a team environment, Denninger’s is the place for you

**What We Offer**
- A rewarding and fun work atmosphere
- Flexible work schedules, posted 2 weeks in advance
- Associate training focused on developing practical skills
- Employee Recognition Program
- Career advancement opportunities
- 20% Staff discount across all locations
- 50% Staff discount at our Bistro/ Bitehaus
- Immediate health, vision and dental benefits upon hire
- Employee Assistance Program
- Access to 24/7 virtual health care
- Deferred Profit Sharing Plan (DPSP)

**Job Summary**: Responsible for preparing catering orders and HMR products in a courteous, friendly and efficient manner.

**Reports to**: Catering Department Head.

**Hours of Work**: Days, evenings & weekend availability is required for this role.

**Job Duties**
- Receives orders from Catering customers over the telephone or in person.
- Advises and assists customers in the selection and suitability of food for various corporate and personal functions.
- Prepares catering orders as ordered by customers.
- Arranges for suitable delivery of catering orders as required.
- Prepares billings of Catering events and ensures that they are rung through at cash prior to delivery.
- Follows up with Catering customers afterwards to get feedback on the customer satisfaction level.
- Prepares “HMR” (Home Meal Replacement) products including: prepping ingredients, cooking, packaging, labelling, and shelving items.
- Monitors HMR products on the floor are rotated and replenished as necessary.
- Monitor quality of products and report any concerns to the Catering Department Head.
- May assist with Curbside orders.
- Other duties as directed by Store Management

**Requirements**:

- Basic math skills are required.
- Experience working with bread slicers, weight scales, ovens is an asset.
- Ability to communicate effectively with customers, staff and other departments within the organization.
- Strong customer service skills are required.
- Works well under pressure and ability to meet tight deadlines.
- Ability to work independently and as a part of a team.
- Available for flexible scheduling to meet the needs of the store.

**Essential Job Functions**
- Standing and walking for extended periods of time.
- Bend and stoop to grasp objects and climb ladders. Bend and twist the upper body, reach above and below shoulders.
- Bend and lift loads, up to 50 pounds.
- Push and pull carts weighing up to 100 pounds.
- Repetitive use of hands for grasping, pushing, pulling and fine manipulation.
- Environmental exposure to extreme temperatures (coolers, ovens, freezer, outdoors, etc.)
- We thank all applicants, however, only those being considered for an interview will be contacted._
- R. Denninger Limited is an equal opportunity employer and we value the importance of diversity and dignity in the workplace. If you are contacted by R. Denninger Limited regarding a job opportunity, please advise prior to the interview if you require accommodation and we will work with you to make appropriate arrangements._

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