Employee Lifecycle Coordinator

3 weeks ago

Mississauga, Canada OSL Retail Services Inc Full time

Overview:
It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we’re on the lookout for talented people who share our vision and values and want to join us in this journey.

**The Company**:
**OSL (Outsourced Sales Leadership)** was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition.

At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity

Our Vision - to be the premier sales organization in North America by 2025, enriching the lives of all people and the communities we live in

Our Values - Belonging, Collaboration, Responsibility, Passion, Over Achievement, Innovation

**About the role**:
The Employee Lifecycle coordinator is responsible for completing employee and data transaction processing for core processes e.g., mass updates, managing employee movement, running organization position reports, reviewing/transacting / answering escalated inquiries for employee and work-related data change requests. Also, handle complex escalated inquiries related to transactional issues/inquiries, data, and reports that cannot be resolved through the administrative level providing a superior and differentiating experience.

**What you’ll do**:

- Oversee timely and accurate processing of personal data change requests
- Provide employees with instructional support where self-service can be completed
- Resolve complex inquiries and escalated issues, redirecting as appropriate
- Oversee processing and updates of all organization and position data
- Oversee quality standards and controls for data to provide the necessary accuracy, timeliness, and completeness
- Manage reductions in force and redundancies, mass data changes, and employee movement, contract management
- Team player who works independently and communicates proactively and positively
- Ensure compliance with data administration, security standards, and policies and procedures

**Who we’re looking for**:

- 1-2 years of experience in an HR and/or Talent Acquisition
- Post-secondary degree in Human Resources or related field
- Ability to consistently deliver high-quality customer service in a professional manner
- Effective listening and communication skills
- Knowledge of ICIMS considered a strong asset
- Knowledge of ADP and end-to-end processes
- Attentive to details and deadlines; strong ability to manage multiple initiatives

**What’s in it for you**:

- Competitive base salary plus bonus
- Vacation plus additional flex days
- Comprehensive health, dental and life benefits
- RRSP matching program
- Training and development opportunities to grow your career
- Named one of Canada’s Best Managed Companies
- A supportive workplace culture and work environment
- Employee development programs

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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