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Business Development Manager
4 weeks ago
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Summary:
NCR Atleos, the world's leader in ATM deployment and operations, is aggressively seeking a highly motivated Business Development Manager (I) in the Canadian Gaming and Indirect business. This role is responsible for achieving profitable growth through strategy development and effective team leadership. Designs and drives the overall strategy of the Gaming and Indirect business by directing the development of sales plans, strategies, objectives, compensation plans, policies, and procedures conforming to corporate goals. Responsible for driving new customer sales, account retention, and overall Gaming & Indirect business performance, including achievement of transaction volume, revenue, profit, expense, and distribution targets.
The Business Development Manager creates, defines, and implements short and long-term strategies and tactics for the organization to ensure the delivery of quarterly and annual targets. This position works closely with Senior Sales Leaders to expand and grow business in the Gaming & Indirect segments in Canada. Accountable for achieving sales goals and managing strategic activities to accomplish sales objectives, including management of the Gaming & Indirect Sales Reps and other business development personnel. Attains objectives through efficient utilization of resources consistent with Business Unit and Corporate goals. Recruits, trains, and motivates to lead winning teams effectively. Provides direction, prioritization, and development of plans designed to maximize attaining objectives.
The role is expected to drive the development of all Gaming & Indirect compensation programs and customer proposals, manage sales opportunities through pipeline to closure, and lead assigned personnel. Drives and supports strategic initiatives and implements go-to-market plans to launch new products flawlessly. Designs and assigns annual and quarterly performance quotas for team members and develops customer compensation programs to meet evolving financial, customer, and organizational requirements.
The Business Development Associate will be responsible for:
Responsibilities:
- Identify prospects aligned with the business strategy to sign up and onboard new merchants and agents in assigned regions. This requires some in-field travel to the assigned territory.- Maintain key customer relationships through contract Renewals and Change of Ownership agreements.- Cross-sells products and services to new and existing customers and sells in new product and service offerings.- Build partnerships with key customers and promptly resolve queries and problems.- Create, implement, execute, and maintain a comprehensive area sales business plan to meet or exceed monthly, quarterly, and annual business quotas. Analyze business data on current product information, industry trends, and competitors' offerings to anticipate industry direction and changes and proactively adjust the sales plan accordingly.- Identify sales opportunities within the Independent Business segment to increase the ATM footprint of customer locations where NCR Atleos will place and process ATM terminals consistent with the company's financial/profitability objectives.- Proactively prospect and develop leads within potential new and existing customer networks to expand our customer base. Regular activities include utilizing networking connections, cold calling, on-site customer meetings, social media, or other means of generating interest from potential customers in the assigned territory.- Keep updated activity records on the Company CRM platform (Salesforce).- Maintain an accurate, comprehensive, and updated sales pipeline with 100% of opportunities and activities entered Salesforce as required.- Build and orchestrate sales pipeline activity. Ensure active nurturing of movement of opportunities to close.- Ensures that all customer contracts are done to the correct standards and that all required processes are followed.- Supports management in the achievement of the business plans and targets (such as network, volume, revenue, and profitability)- Implement and maintain a call cycle to ensure the execution of account development strategies, the development of customer relationship excellence, prospecting/closing new business, and minimizing customer churn.- Develop and maintain strong customer relationships with new and existing clients. Perform research and demonstrate a deep understanding of client business challenges and strategies.- Establish a high level of personal credibility with key customers while providing the appropriate level of customer relationship management (optimal meeting frequency), managing contract proposals and negotiations, acting as k
