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Gates and Admission Support

2 months ago

Toronto, Canada Canadian National Exhibition Full time

**Position Title**: Gates and Admission Support
**Contract**: May 21st - September 2nd, 2024

**About Us**:
Looking for a paid summer position that’s fun, by the waterfront and gets you access to one of Toronto’s most iconic events? Come join our team at the Canadian National Exhibition (CNE)

The CNE, often affectionately referred to as The Ex, is one of the top ten agricultural fairs in North America. Learn what it takes to run Canada’s largest community event. Get hands on experience and a behind-the-scenes look at some of our event attractions and interactive entertainment experiences including: concerts, midway rides and games, shopping, exhibits, tech and gaming hubs, food and wacky treats

The CNE fair is a cherished tradition, attracting approximately 1.5 million visitors annually over the course of its 18-day run. Be a part of this summer tradition and help us inspire Canadians and create memories.

**Overview**:
Reporting to the Senior Manager, Admissions, Safety/Security & Operations, the Gates and Admission Support’s role will support all activities related to the gates and admissions function. Other responsibilities include (but are not limited to):

- Support the implementation of the CNE transportation and parking plans.
- Provide support with respect to the CNE requirements around the site during move-in, and move-out for all events.
- Aid, with the assistance of 3rd party supplier, all activities related to parking.
- Offer direct support of deployment of emergency and traffic control services.
- Assist in the implementation of the security plan, liaising with 3rd party security providers and security consultants as directed.
- Assist in managing the expectations of 3rd party suppliers including online ticketing provider, merchant account provider and gate services provider to ensure proper delivery of services as directed.
- Provide support for all departmental initiatives when requested
- Perform other duties as assigned

**Required Skills**:

- Excellent communication skills (both oral & written)
- Excellent Analytical Skills
- Comfortable communicating with a variety of stakeholders
- Highly Organized
- Great interpersonal skills
- Self-motivated
- Detail oriented

**Special Conditions**:

- Must be comfortable working both indoors and outdoors in all weather conditions
- Required to access all staffed areas of the CNE grounds
- Willingness to work in areas that may contain bright lights, loud noises and crowds of people

**Qualifications & Educational Requirements**:

- A valid G or G2 driver’s license
- Experience working at large scale events
- Proven customer service skills
- Experience with operations/control procedures an asset
- Experience with Microsoft Office
- Good written and verbal communication skills
- Flexibility to work occasional evenings and/or weekends is required, especially during peak period

The CNE is committed to the learning and growth of its employees and works to provide opportunities for skill development. Some learned skills in this role may include:

- Teamwork and collaboration
- Further develop interpersonal skills
- Self-motivation
- Organizational and planning skills
- Responsibility
- Further develop both written and verbal communication skills
- Attention to detail
- Problem-solving skills
- Time management skills

Invitation to Apply
The CNE offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require accommodations.

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