Application Production Support Analyst

3 weeks ago


Montréal, Canada TekwissenLLc Full time

**Position: Application Production Support Analyst**

**Location: Montréal, QC, H3A 2A6**

**Duration: 12 Months**

**Job Type: Contract**

**Work Type: Onsite**

**Shift: 8:00am to 5:00pm**

**MISSION AND OBJECTIVES**
- Analyze existing tasks and procedures in order to optimize and automate those using standards and tools approved by client.

**MAIN RESPONSIBILITIES**
- Provide technical and functional support to business users, mainly in North America, but also worldwide.
- Diagnoze and resolve data processing problems
- Participate in disaster recovery trials (evening and weekend work).
- Support changes in production environments (evening and weekend work).
- Analyze and improve existing procedures and tasks.
- Analyze and suggest improvements to our current production monitoring and warning process.
- Maintain existing production-related procedures, processes and tools with a view to improving their efficiency and enabling the Applications Production Support, Montreal World Markets team to perform more value-added tasks.
- An information technology business analyst is responsible for an organization's technological development and direction.
- The knowledge and abilities of an information technology business analyst can be applied in a variety of corporate settings.
- Primary responsibilities of an information technology business analyst are to design business information systems, incorporate new technical systems to improve workflow, production, efficiency and effectiveness.
- The analyst is also expected to maintain current knowledge of rapidly changing computer technology.

**KEY SKILLS AND QUALIFICATIONS**

**TRAINING AND OCCUPATIONAL EXPERIENCE**
- Technical and functional support experience in an environment in contact with clients

**ESSENTIAL SPECIFIC REQUIREMENTS**
- Around 5 years of practice in a production environment, preferable in the financial field
- Good technical understanding of SQL; ability to carry out research using descriptive data and to provide updates as necessary
- Knowledge of scripting languages
- Excellent written and oral communication skills
- Analytical, documentation and problem-solving skills
- Good organizational skills; concern for customer service
- Experience in the financial domain

**Language**:

- French/English

**SKILLS AND BEHAVIOURS**
- Knowledge of Unix and Linux
- Ability to work in teams and take initiative

**Job Type**: Fixed term contract

**Salary**: Up to $430.00 per day

**Experience**:

- IT support: 6 years (required)

Work Location: In person



  • Montréal, Canada TekwissenLLc Full time

    **Position: Application Production Support Analyst** **Location: Montréal, QC, H3A 2A6** **Duration: 12 Months** **Job Type: Contract** **Work Type: Onsite** **Shift: 8:00am to 5:00pm** **MISSION AND OBJECTIVES** - Analyze existing tasks and procedures in order to optimize and automate those using standards and tools approved by client. **MAIN...


  • Montréal, Canada TekwissenLLc Full time

    **Position: Application production support analyst** **Location: Montreal Canada Quebec H3A 2A6** **Duration: 24 Months** **Job Type: Contract** **Work Type: Onsite** - As required, functional support and user setup may be performed. - The Analyst shall serve on a team which acts as the first point-of-contact (Level 1 and 2): the role will be to receive,...


  • Montréal, Canada Optim Hire (LAD Software Solutions Pvt LTd) Full time

    **Position: Application production support analyst** **Location: Montreal Canada Quebec H3A 2A6** **Duration: 24 Months** **Job Type: Contract** **Work Type: Onsite** - Such tasks include change, user request, incident, and problem management for the department. - As required, functional support and user setup may be performed. - The Analyst shall serve...


  • Montréal, Canada TekwissenLLc Full time

    **Position: Atlas 2 Follow-The-Sun - Application/Production Support Analyst Location: Montréal QC H3A 2A6 Duration: 12 Months Job Type: Contract Work Type: Onsite ** **MISSION AND OBJECTIVES** **MAIN RESPONSIBILITIES** **Level 1 and 2 Support** - Active monitoring of production activities - Perform remediation steps when required - Interface with external...


  • Montréal, Canada BNP Paribas Full time

    APPLICATION PRODUCTION SUPPORT ANALYST (JOB NUMBER: IT-270723-005-MN) In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal's Top Employers in 2023. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully...


  • Montréal, Canada BNP Paribas Full time

    APPLICATION PRODUCTION SUPPORT ANALYST (JOB NUMBER: IT-270223-006-MN) In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal's Top Employers in 2023. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully...


  • Montréal, Canada TekwissenLLc Full time

    Position: Application Production Support Analyst Location: Montreal, QC, H3A 2A6 Duration: 12 Months **Job Type**: Contract Work Type: Hybrid Shift: Monday to Friday (12:00PM to 9:00PM) **Job Description**: Position Summary: Diagnosing and resolving incidents. Answering user requests. Ensure daily communication & transition with teams from other time...


  • Montréal, Canada TekWissen ® Full time

    Position: Application Production Support Analyst Location: Montreal , QC, H3A 2A6 Duration: 12 Months Job Type: Contract Work Type: Hybrid Shift: Monday to Friday (12:00PM to 9:00PM)Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and...


  • Montréal, QC, Canada TekWissen ® Full time

    Position: Application Production Support Analyst Location: Montreal , QC, H3A 2A6 Duration: 12 Months Job Type: Contract Work Type: Hybrid Shift: Monday to Friday (12:00PM to 9:00PM)Overview:TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and...


  • Montréal, QC, Canada TekWissen ® Full time

    Position: Application Production Support Analyst Location: Montreal , QC, H3A 2A6 Duration: 12 Months Job Type: Contract Work Type: Hybrid Shift: Monday to Friday (12:00PM to 9:00PM)Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and...


  • Montréal, QC, Canada TekWissen ® Full time

    Position: Application Production Support Analyst Location: Montreal , QC, H3A 2A6 Duration: 12 Months Job Type: Contract Work Type: Hybrid Shift: Monday to Friday (12:00PM to 9:00PM)Overview:TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and...


  • Montréal, QC, Canada TekWissen ® Full time

    Position: Application Production Support Analyst Location: Montreal , QC, H3A 2A6 Duration: 12 Months Job Type: Contract Work Type: Hybrid Shift: Monday to Friday (12:00PM to 9:00PM)Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and...


  • Montréal, QC, Canada TekWissen ® Full time

    Position: Application Production Support Analyst Location: Montreal , QC, H3A 2A6 Duration: 12 Months Job Type: Contract Work Type: Hybrid Shift: Monday to Friday (12:00PM to 9:00PM)Overview:TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and...


  • Montréal, QC, Canada TekWissen ® Full time

    Position: Application Production Support Analyst Location: Montreal , QC, H3A 2A6 Duration: 12 Months Job Type: Contract Work Type: Hybrid Shift: Monday to Friday (12:00PM to 9:00PM)Overview:TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and...


  • Montréal, Canada Soho Square Solutions Full time

    Role: Application Support Analyst Location: Montreal, Quebec Duration: 6 Months Experience : 3-6 Years **Responsibilities** - time monitoring tools and reports - Software releases, configuration and support of all production system components and - infrastructure - deliver frequent releases with high quality **Qualifications** - At least 2 years in an...


  • Montréal, Canada Soho Square Solutions Full time

    **Job Profile** **What does it take to get the job?** The required competencies are: - 2+ years’ experience as support analyst - Experience working with relational databases - Good knowledge of equity and derivatives products - Good knowledge of core business process like Profit and Loss, Value at Risk and Risk Analysis - Good communication skills -...


  • montréal, Canada US Tech Solutions Full time

    Duration: 12 months contractJob Description:The team is part of a global support group to manage daily risk production for credit bureaus, rates, and FX exchanges; Including early-of-day risk, actual commercial risk, and PnL explains. There are over 1,000 users of the system.The support team is in constant communication with developers, traders, intermediary...


  • Montréal, Canada US Tech Solutions Full time

    Duration: 12 months contractJob Description:The team is part of a global support group to manage daily risk production for credit bureaus, rates, and FX exchanges; Including early-of-day risk, actual commercial risk, and PnL explains. There are over 1,000 users of the system.The support team is in constant communication with developers, traders, intermediary...


  • Montréal, Canada C.G.I. Full time

    WHAT WILL BE YOUR DAY-TO-DAY?A hands-on functional support analyst, responding to users’ requests, analyzing functional process related to technical investigations, working with BA’s and developers for testing and homologation.Main responsibility is to be a Point of Contact in AMER for one or more functional lines with respect to users/project...


  • Montréal, QC, Canada Groupe SII Full time

    Application Support Analyst (Intermediate) Infrastructure & DevOps Implementing risk limits and project plans. Providing second-line support. Troubleshooting technical issues. Basic understanding of network protocols such as TCP/IP & multicast. ~ Familiarity with Linux platform and scripting such as bash. ~ Capable of working autonomously and as...