Enrolment Services Specialist

1 week ago

Halifax, Canada Dalhousie University Full time

**Position Details**:

- Position Information**Position Title**
- Enrolment Services Specialist

**Department/Unit**
- Registrar's Office

**Location**
- Halifax, Nova Scotia, Canada

**Posting Number**
- S42-23

**Employee Group**
- NSGEU Local 77

**Position Type**
- Regular, On-Going

**Duration of Contract (if applicable)**

**Employment Type**
- Full Time

**Full-time Equivalency (FTE)**
- 1.0

**Salary**
- $25.78 - $32.70 per hour ($43,572 - $55,261 per annum, 32.5 hours per week)

**Classification**
- C7

**Provisional Statement**

**About Dalhousie University**
- Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

**Job Summary**
- The Registrar’s Office (RO) is a large, multi-unit, multi-site operation involved in the entire academic experience of Dalhousie students, from recruitment and admissions through to convocation and beyond. Reporting to the Coordinator, Enrolment Services, the Enrolment Services Specialist acts as the primary resource for front counter patrons at the Registrar’s Office.

**Key Responsibilities**
- Receive and verify loan and financial aid documents in person and electronically; liaise with student aid and financial institution personnel and distribute student aid cheques.
- Intake, process and distribute a variety of documents and transaction forms with appropriate explanations. Verify and authorize completed forms and documents.
- Assist previous and current Dalhousie students and students with letters of permission from external institutions with enrolment; verify all letters of permission forms for Dalhousie students as well as process requests for transcripts, letters of confirmation and major changes.
- Collect fees and process Registrar’s Office deposits, ensuring accuracy of the amount received.

**Note**
Due to operational requirements, the successful applicant is required to work in-person on campus.

Dalhousie’s vaccine mandate has been suspended at this time, and employees no longer need to provide proof of full vaccination. However, health and safety risks to our community will continue to be monitored and a vaccine mandate may be reinstated if necessary.

**Required Qualifications**
- Business/Office Administration diploma with approximately five years’ related experience (or equivalent combination of training and experience).
- Proficient computer skills and experience with integrated administrative systems (i.e. SARS, Web-Xtender).
- Excellent communication (verbal & written), organizational and customer service skills.

**Assets**
- Undergraduate degree.
- Familiarity with the Banner PROD software package and academic regulations.

**Job Competencies**

**Additional Information**
- Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

**Application Consideration**

**Diversity Statement**
- Posting Detail Information**Number of Vacancies**
- One (1)

**Open Date**
- 01/31/2023

**Close Date**
- 02/07/2023

**Open Until Filled**
- No

**Special Instructions to Applicant

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