Co-op Support Specialist

3 weeks ago

Halifax, Canada Dalhousie University Full time

**Position Details**:

- Position Information**Position Title**
- Co-op Support Specialist

**Department/Unit**
- Sci, Information Tech, Eng Co-op Ed

**Location**
- Halifax, Nova Scotia, Canada

**Posting Number**
- S255-23

**Employee Group**
- NSGEU Local 77

**Position Type**
- Regular, On-Going

**Duration of Contract (if applicable)**

**Employment Type**
- Full Time

**Full-time Equivalency (FTE)**
- 1.0

**Salary**
- $23.70 - $30.06 per hour ($40,061 - $50,808 per annum, 32.5 hours per week)

**Classification**
- C5

**Provisional Statement**
- This is a provisional classification. Formal classification procedures will be initiated by the Job Design Unit in approximately six months.

**About Dalhousie University**
- Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

**Job Summary**
- The Science, Information Technology, Engineering (SITE) Co-operative Education program at Dalhousie University is responsible for securing and managing quality work term opportunities for over 1,500 students annually in 29 Co-op and Master’s level programs across four faculties and a college. (Science, Computer Science, Engineering, Sustainability, Architecture and Planning. Reporting to the Operations Manager, the Co-op Support Specialist will provide administrative and program support for students enrolled and progressing through the SITE Co-op program. The primary function of the position is to support eligible and enrolled Co-op students by tracking student progress and work term monitoring.

**Key Responsibilities**
- Provide front line support to students on work term by responding to inquiries and requests for support, referring to Student Development Coordinators when necessary.
- Inform and advise potential, new and existing students on admission and eligibility requirements for Co-op and internship programs
- Track students’ progress in programs, ensuring students have maintained eligibility to continue on to their next scheduled work term.
- Coordinate, set up and maintain on-line Co-op courses in Bright-space, ensuring accuracy and usability for students, faculty and staff.
- Assist the Operations team with the awareness and enforcement of program policies, procedures and working rules referring to the Co-op Rules and Regulations Manual and Standard Procedures Manual as needed.
- Process Co-op program fees and related transactions or adjustments.

**Note**
The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work) as agreed by all parties based on operational requirements and university guidelines.

**Required Qualifications**
- Business/Office Administration diploma with one to three years’ related work experience (or equivalent combination of training and experience).
- Proficiency in Office 365, SharePoint and on-line databases.
- Excellent communication skills, time management, customer service, attention to detail and strong organizational skills.

**Assets**
- Familiarity with Dal Online, Banner and BrightSpace.
- Experience working in a Co-operative Education or WIL program(s),
- Experience working in a/with University.

**Job Competencies**

**Additional Information**
- Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program._

**Application Consideration**

**Diversity Statement**
- Posting Detail Information**Number of Vacancies**
- 1

**Open Date**
- 06/22/2023

**Close Date**
- 07/07/2023

**Open Until Filled**
- No

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