Ar Collections/credit Professional Ii

4 weeks ago


Burlington, Canada Target Specialty Products Full time

Overview:
**AR Collections/Credit Professional II**

Are you looking to build your career in an exciting industry and a growing world-class organization? Come see why so many of our team members recommend us to their friends

**Who are we?**

**Responsibilities**:
**What do our AR Collections/Credit Professional II do?**

**Job duties include, but are not limited to**:

- Ability to work any shift between 7:00 am to 8:00 pm.
- Ability to coach and mentor new colleagues.
- Ability to work independently with daily tasks, and be able to set priorities with little supervision.
- Must display critical thinking skills with the ability to ‘think outside the box’ when identifying overdue or problem accounts.
- Contacting customers daily in an effort to collect delinquent balances.
- Documenting collection activity and maintaining follow up on all past due accounts.
- Responding to customer AR calls with regard to account inquiries.
- Residential collection specialist with the ability to maintain good customer relations.
- Maintaining a department organizational structure sufficient to meeting all goals and objectives.
- Providing documentation to customers requesting invoices, statements, etc.
- Working effectively as a team with various departments
- Business professional with excellent and effective communication skills.
- Efficient in Microsoft Office (Word, Excel, etc.)
- Experience with or the ability to learn /adapt to debt collection software.
- Ability to follow written and verbal directions.
- Support team initiatives as defined by management.
- Must be highly organized with strong attention to detail.
- Demonstrated problem solving skills

**What do you need?**
- High school diploma or GED
- At least 2 years of customer service experience
- Strong attention to detail and willingness to learn
- Available to work Monday-Friday and Saturdays as needed
- Ability to obtain and maintain licenses/certificates as required by federal, state and local regulations
- Must pass pre-employment background screen

Additional Information:
**Why Choose Target Specialty Products?**

A career with Target Specialty Products is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world class team that rewards high performance. We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience.

Below you'll find information about some of what Target Specialty Products has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits when they meet certain criteria.
- Professional and Personal Growth:

- Robust Paid Training & Professional Development Path
- Opportunity to grow - We love to promote from within
- Fantastic Tuition Reimbursement benefits & Scholarship Programs (for FT Colleagues)
- Wellness:

- Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
- Outstanding Company-Paid Short Term Disability
- Access to Long-Term Disability Insurance
- Employee Assistance Program that offers services such as free counseling services and other benefits
- Company-paid sick time
- Savings & Retirement:

- Retirement Savings plan with highly-competitive company-matching contributions
- Holiday Savings Club option with company-matching funds
- Employee Discounts (includes many offerings, including cellular/mobile service, (and more)
- Work-Life Balance:

- Vacation Days & sick days
- Company-Paid Holidays & Floating Holidays

We are looking for individuals who want to make a difference where our customers live and work. Is that you?



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