Credit & Collection Specialist
2 weeks ago
With 3 Canadian manufacturing plants and 22 distribution branches, we are well positioned to provide our customers with quality products and a superior customer service experience.
This can only be achieved by having a fantastic group of employees whom we know deserve a great work experience, which we strive to provide.
We are currently seeking aCredit and Collection Specialist to join our Corporate office, located in Burlington, Ontario.
In this role, you will have regular communication with Gentek's Sales & Distribution employees across the country, as well as third-party vendors.
If you are detail oriented and have a natural customer service disposition, this may be the perfect position for youWe are happy to provide a compensation package that reflects your value to the team, including:
- Straight weekday work schedule. Evenings and weekends are all yours to unwind and do the things you love
- Some flexibility to allow for a Hybrid work location arrangement between the office and home office if desired.
- Competitive benefits package.
- Savings plan with company matched contributions.
- A competitive salary.
Responsibilities:
- Responsible for all aspects of credit, collection, and administration for both retail and commercial accounts
- Reconcile payments of both retail and commercial accounts against Gentek's record of receivables
- Collection calls for areas assigned
- Establish reasonable credit limits per customer, both new and existing
- Evaluate and analyze credit data
- Obtain and analyze bank and trade references
- Obtain and analyze credit reports
- Liaise with applicable Sales & Distribution staff to assist with effective management of A/R issues and collections
- Document collection efforts
- Special projects as assigned by the Regional Credit Manager
Qualifications:
Education/Experience/Skill
- Postsecondary education in business or related field an asset
- Able to read and write word and letter/number sequences
- Must be computer proficient
- AS400 experience an asset
- Experience in construction industry an asset
- High compliance with standards, requirements, and processes
- Emotional intelligence that facilitates respectful and courteous interactions with customers and other Gentek employees
- Attentive and detailoriented
- Must be able to multitask, prioritize, and perform in a fastpaced environment
- Must be able to endure largely sedentary work
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