Credit and Collections Associate
3 months ago
CIMCO is looking to hire a **Credit and Collections Associate **for their Burlington branch.
**Role Responsibilities**
- Monitor the aged receivable balances and follow up on the collection of all outstanding balances, escalate issues with the appropriate business unit and designated sales representatives.
- Investigate and resolve problems affecting the non-payment of invoices while developing positive customer relations and communications.
- Identify account risks, potential credit problems, disputes, and other customer issues and communicate the potential risks with account Sales Representative and significant account matters to Branch Manager.
- Liaise with appropriate internal and external business contacts to resolve billing issues.
- Perform accounts receivable processes including deposit scanning daily cheque deposits and balancing to multiple bank accounts and ensure that cash, cheque, credit card or electronic payments are applied appropriately to the customer accounts.
- Provide customer account statement and supporting backup upon request.
- Generate aging reports for corresponding units.
- Reporting to management on accounts
- Other duties as required.
**Required Professional Knowledge, Skills & Qualifications**
- 2-4 years relevant experience in Accounts Receivable/ Collections.
- Ability to work effectively in a team environment, effectively prioritize tasks with sense of urgency.
- Self-motivated, independent, team player with the ability to work towards resolving customer concerns while developing strong customer relationship.
- Excellent written and oral communication skills
- Strong problem solving, technical and analytical skills
- Highly organized with strong attention to detail.
**Job Types**: Full-time, Permanent
**Salary**: From $50,000.00 per year
**Benefits**:
- Company pension
- Dental care
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Schedule:
- Day shift
- Monday to Friday
Work Location: Hybrid remote in Burlington, ON
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