Operations Support

5 months ago

Milton, Canada Lineage Logistics Full time

We are a growing organization and currently looking for a passionate and motivated Operations Support to join our winning team.

Employment Type: Full Time

Shift: Sunday to Thursday 11 pm to 7 am

Office/Facility: Milton
** **

The Operations Support plays a lead role in the shipping/receiving office at the facility, greeting customers (drivers) upon their arrival, reviewing and verifying paperwork pertaining to inbound and outbound shipments, and liaising with operations to ensure effective communication and exceptional service. This individual also liaises with the regional customer service team on the scheduling of driver/carrier appointments.

**KEY RESPONSIBILITIES**
- Participates actively in promoting a culture where Health & Safety is the #1 priority.
- Greets customers (drivers) upon arrival at the facility, working closely with them to ensure they receive an exceptional customer service experience at the facility. This includes signing in/out, collecting and reviewing paperwork for completion and accuracy, checking temperature requirements, collecting/preparing regulatory documentation and confirming ETAs for late appointments.
- Works with Warehousing Solutions team to meet customer requirements in a timely manner. Prepares appropriate paperwork, communicates temperature requirements, updates in software system (P2) regarding the arrival of drivers and verifies for accuracy, creates labels, and verifies and checks all paperwork to ensure accuracy and completion.
- Coordinates the assignment of customers to the appropriate loading bay to create efficiency for the warehouse team to prevent outbound/inbound delays.
- Liaises with Customer Service Representative regarding customer requests or inquiries (i.e. shipment delays, same day shipments). Co-ordinates special, same-day shipping requests.
- Provides support/assistance during regulatory inspections. Coordinates with CFIA inspector as required.
- Works with Inventory Control to coordinate customer recall activities and other customer requests.
- May be involved in the setup of items in system under the direction of the supervisor or manager. Validates automatic charges in system.
- Operates within the Code of Business Conduct, company policies and procedures, and all statutes and legislation governing the workplace.

**KEY REQUIREMENTS**
- 2+ years of experience in a customer service role in logistics, transportation or warehouse environment.
- Training or post-secondary courses in Customer Service an asset.
- Post-secondary education in Business, Warehousing Transportation, Operations Management, or related field an asset
- Personally demonstrates that external and internal customers are a high priority.
- Identifies customer needs and expectations, and responds to them in a timely and effective manner.
- Anticipates and prevents delays or other challenges that can adversely affect the customer. Keeps customers informed about the status of pending actions and inquiries about customer satisfaction with products or services.
- Prioritizes work flow to ensure deadlines are met in a fast-paced environment. Adapts to shifting priorities.
- Detail-oriented with a high level of accuracy.
- Works effectively as part of a team.
- Proficient in Microsoft Office with an emphasis on Word, Excel and Outlook.
- Working knowledge of warehouse and/or transportation software systems, processes and procedures an asset.

Why Lineage?
This is an excellent position to begin your career path within Lineage Success in this role enables greater responsibilities and promotions A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.
Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

**Benefits**:
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.

(English version linked at the bottom of the page)

  • Healthcare Support Specialist

    1 month ago

    Milton, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Team AssistantWe are seeking a highly organized and detail-oriented Team Assistant to provide administrative support to our healthcare team. As a key member of our team, you will play a vital role in ensuring the smooth operation of our daily activities and providing exceptional customer service to our patients.Key Responsibilities:Provide...

  • Healthcare Support Specialist

    1 month ago

    Milton, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Team AssistantWe are seeking a highly organized and detail-oriented Team Assistant to provide administrative support to our healthcare team. As a key member of our team, you will play a vital role in ensuring the smooth operation of our daily activities and providing exceptional customer service to our patients.Key Responsibilities:Provide...

  • Operations Support Coordinator

    4 weeks ago

    Milton, Ontario, Canada DSV Full time

    Job SummaryAs an Operations Support Coordinator at DSV, you will play a vital role in ensuring the smooth operation of our customers' needs. This position requires flexibility, adaptability, and a strong ability to work independently to accomplish tasks within scope. You will be responsible for handling day-to-day operational elements, including customer...

  • Operations Support Coordinator

    1 month ago

    Milton, Ontario, Canada DSV Full time

    Job SummaryAs an Operations Support Coordinator at DSV, you will play a vital role in ensuring the smooth operation of our customers' needs. This position requires flexibility, adaptability, and a strong ability to prioritize tasks and work independently. You will be responsible for handling day-to-day operational elements, including customer communication,...

  • Operations Support Coordinator

    1 month ago

    Milton, Ontario, Canada DSV Full time

    Job SummaryAs an Operations Support Coordinator at DSV, you will play a vital role in ensuring the smooth operation of our customers' needs. This position requires flexibility, adaptability, and a strong ability to prioritize tasks and work independently. You will be responsible for handling day-to-day operational elements, including customer communication,...

  • Operations Support Coordinator

    4 weeks ago

    Milton, Ontario, Canada DSV Full time

    Job SummaryAs an Operations Support Coordinator at DSV, you will play a vital role in ensuring the smooth operation of our customers' needs. This position requires flexibility, adaptability, and a strong ability to prioritize tasks and work independently. You will be responsible for handling day-to-day operational elements, including customer service,...

  • Operations Support Coordinator

    4 weeks ago

    Milton, Ontario, Canada DSV Full time

    Job SummaryAs an Operations Support Coordinator at DSV, you will play a vital role in ensuring the smooth operation of our customers' needs. This position requires flexibility, adaptability, and a strong ability to prioritize tasks and work independently. You will be responsible for handling day-to-day operational elements, including customer service,...

  • Operations Support Coordinator

    5 months ago

    Milton, Canada DSV Full time

    If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. - Job area: Freight Forwarding**DSV - Global Transport and Logistics** Location: CAN - Milton, Yukon Court Job Posting Title: Operations Support Coordinator - Road Time Type:...

  • Operations Support Coordinator

    5 months ago

    Milton, Canada DSV Global Transport & Logistics Full time

    DSV - Global Transport and Logistics **Location**: CAN - Milton, Yukon Court **Job Posting Title**: Operations Support Coordinator - Road **Time Type**: Full Time SUMMARY Operations Support Coordinator primary role is to handle all day-to-day operational elements of our customer's needs. Requires flexibility and adaptability to work extended hours to meet...

  • Operations Support Coordinator

    5 months ago

    Milton, Canada DSV Full time

    If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. - Job area: Freight Forwarding**DSV - Global Transport and Logistics** Location: CAN - Milton, Yukon Court Job Posting Title: Operations Support Coordinator - Road Time Type:...

  • Operations Support Coordinator

    5 months ago

    Milton, Canada DSV Full time

    SUMMARY Operations Support Coordinator primary role is to handle all day-to-day operational elements of our customer’s needs. Requires flexibility and adaptability to work extended hours to meet work demands. Requires ability to organize and prioritize activities to complete tasks and assignments with a high degree of independence, in a timely/efficient...

  • Support Services Operations Coordinator

    7 days ago

    Milton, Ontario, Canada Rentokil Initial Full time

    Key Responsibilities:Perform administrative data entry functions related to assigned clients, including new client set-up, location set-ups, store openings, and closings.Respond to client communications and assistance for support, both phone messages and emails.Update pricing, durations, and create new services.Manage client announcements, client buffers,...

  • Operations Support

    5 months ago

    Milton, Canada Lineage Logistics Full time

    We are a growing organization and currently looking for a passionate and motivated Operational Support (OS) to join our winning team. Employment Type: Permanent, Full-Time Shift: Night Shift - Sunday to Thursday 11 pm to 7 am Office/Facility: Milton The OS plays a lead role in the shipping/receiving office at the facility, greeting customers (drivers) upon...

  • Operations Support

    5 months ago

    Milton, Canada Lineage Logistics Full time

    We are a growing organization and currently looking for a passionate and motivated Operational Support (OS) to join our winning team. Employment Type: Permanent, Full-Time Shift: Monday to Friday 3pm to 11pm Office/Facility: Milton The OS plays a lead role in the shipping/receiving office at the facility, greeting customers (drivers) upon their arrival,...

  • Laborer - Production and Operations Support

    3 weeks ago

    Milton, Ontario, Canada IKO Full time

    Job SummaryThe primary function of this role is to support general clean up, production, and operation in a manufacturing plant environment.Key ResponsibilitiesWork on cement bagging linesWrap skids with wrapping machinesGeneral clean up of cement and sand within the plant and yardClean tanker trailersPerform other duties as requiredRequirementsProven...

  • Operations Support Coordinator

    2 weeks ago

    Milton, Ontario, Canada DSV Full time

    Job SummaryAs a key member of our team, the Operations Support Coordinator will play a vital role in ensuring the smooth operation of our customer's needs. This position requires flexibility, adaptability, and a strong ability to work independently to accomplish tasks within scope. The ideal candidate will have excellent communication skills, both verbal and...

  • Operations Support Coordinator: Freight Logistics Expert

    2 days ago

    Milton, Ontario, Canada DSV Full time

    Job Summary:As an Operations Support Coordinator at DSV, you will play a vital role in ensuring the smooth operation of our customer's needs. This position requires flexibility, adaptability, and excellent organizational skills to work extended hours and prioritize activities to meet deadlines.Key Responsibilities:Provide exceptional customer service within...

  • IT Support Technician

    1 month ago

    Milton, Ontario, Canada beBee Professionals Full time

    Support Analyst Job DescriptionWe at beBee Professionals are seeking a highly skilled Support Analyst to provide exceptional technical support to our customers and ensure the smooth operation of our products and services.Key Responsibilities:Provide technical assistance to customers via various communication channelsTroubleshoot customer issues and resolve...

  • IT Support Technician

    1 month ago

    Milton, Ontario, Canada beBee Professionals Full time

    Support Analyst Job DescriptionWe at beBee Professionals are seeking a highly skilled Support Analyst to provide exceptional technical support to our customers and ensure the smooth operation of our products and services.Key Responsibilities:Provide technical assistance to customers via various communication channelsTroubleshoot customer issues and resolve...

  • Construction Support Specialist

    2 months ago

    Milton, Ontario, Canada 2580737 Ontario Inc. Full time

    About the RoleWe are seeking a skilled and experienced Roofing Assistant to join our team at 2580737 Ontario Inc. as a key member of our construction crew.Key ResponsibilitiesOperate and Maintain Heavy Equipment: Load, unload, and transport construction materials, operate mobile and tower cranes to lift, move, position, or place equipment and materials, and...