Assistant Manager, Commercial Accounts

6 months ago

North Vancouver, Canada Seaspan ULC Full time

The Assistant Manager, Commercial Accounts is developing expert knowledge of their industry market segment. Working under the supervision of a Commercial Account Manager they are accountable for the performance of a small number of Seaspan Marine customer accounts. The Assistant Manager acts as a contact point for Seaspan Marine’s contract customers, builds long-term customer relationships and secures business opportunities with existing and new customers. This role assists with contract negotiation, assisting in the fulfilment of contractual obligations and helps resolve operational issues and customer feedback.

**What you’ll do**
- Develops expert knowledge of the industry market segment, and detailed understanding of the customer's businesses.
- Develops and maintains strong relationships across a broad range of levels within customer's organizations, focusing on key decision makers.
- Ensures customer satisfaction is achieved and sustained by providing a high level of communication and customer service, and through on-going customer relations activities.
- Under the supervision of the Account Manager, manages contractual obligations and resolves issues including negotiating settlements in case of service failures, accidents and/or loss or damage of customer equipment or cargo.
- Provides expert knowledge on customer contracts within responsibility area. Ensures rate escalations are correctly calculated by Finance and supports the Manager, Logistics Centre to ensure contractual service level commitments are achieved and that invoices are correctly prepared.
- Ensures ongoing communication with Logistics Centre and Operations staff and provides support to resolve issues.
- Under the supervision of the Account Manager, prepares quotations and bids for new business and negotiates and secures major long-term contracts.
- Works closely with other Account and Business Development Managers to identify opportunities, share business intelligence and support proposals/bid development.
- Assists with preparing annual revenue budgets for the respective segment, provides regular updated forecasts and delivers on annual revenue and sales targets.
- Demonstrates Seaspan’s Core Values, implements corporate policies and drives improvement initiatives.
- Represents Seaspan in various transportation industry associations and committees.
- Monitors Seaspan competitors and provides information on competitor activities and market share to senior leaders.
- Ensures client and account information and bids are kept up to date in Salesforce.

**What you’ll bring**
- Bachelor’s degree in Commerce, Business, or Transportation, or an equivalent combination of education and experience. Master of Business Administration (MBA) is an asset.
- Minimum 5 years of experience in the marine industry in a business development, customer service or operations role, with progressively increasing responsibility.
- Experience in transportation, dealing with customers and negotiating contracts.
- Experience in the BC Coast marine transportation industry.
- Expert knowledge of the industry segment, understanding supply chains, key economic drivers, opportunities, and threats.
- Knowledge of trends and market conditions of the respective marine industry.
- Knowledge of safe handling and transportation of dangerous goods required for ORCA division.
- Interpersonal skills, with ability to work effectively with people individually and in teams.
- Strong verbal and written communication skills, with ability to write clearly and concisely, and prepare effective presentations.
- Ability to build long term customer relationships.
- Contract negotiation and delegating skills.
- Time management and organizational skills.
- Financial and analytical skills, with an ability to build compelling business cases.
- Creative problem solver, able to bring various parties together to achieve business goals.
- Proficient in Microsoft Office (Outlook, Contacts, Word, Excel and PowerPoint). Knowledge of JD Edwards and Salesforce is an asset.

**Why you’ll love working here**
- We also provide a best-in-class health and wellness benefits package for this position, including such things as full health care (e.g. unlimited physiotherapy), dental, vision, life insurance, medical leave coverage, parental leave coverage, childcare benefit partnership, Personal Spending Account, and an Employee Family Assistance Program (EFAP).
- This position qualifies for an optional hybrid work schedule.
- Free on-site gym.
- Parking is included and to assist those that are using transit, we operate a complimentary shuttle bus Monday through Friday with various pick up and drop off points around North Vancouver.

LI-LO1 #LI-HYBRID

  • Commercial Account Manager

    3 months ago

    North Bay, Canada BrokerLink Full time

    Job Details Description Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present. We want...

  • General Manager

    4 months ago

    North York, Canada Ontario Commercial Doors Full time

    **Job Title**: General Manager**Company**: Ontario Commercial Doors **Location**: Toronto, ON **Job Type**: Full-time **About Us**: Ontario Commercial Doors is a leading provider of commercial door solutions, offering a wide range of products and services to meet the needs of our diverse clientele including general contractors, developers, construction...

  • Analyst, Account Management, Commercial Servicing

    4 weeks ago

    Vancouver, Canada CMLS Financial Full time

    **Analyst, Account Management, Commercial Servicing**: **Vancouver, BC** **Salary Range**:$55,000 - $75,000 /yr. CMLS Financial, one of Canada’s largest Commercial lenders, is looking for an Analyst, Account Management, Commercial Servicing to join our growing team. The Analyst, Account Management, is a responsible for performing a range of credit and...

  • Adminstrative Assistant

    2 months ago

    Vancouver, Canada William Wright Commercial Full time

    **Job Summary** William Wright Commercial is a modern, full service commercial brokerage founded in 2013, offering more dedicated commercial real estate offices in BC than anyone else. Our intimate and in-depth knowledge of the province’s best markets provides clients with the ability to make key decisions with frontline data and information, ensuring that...

  • Commercial Account Representative

    6 months ago

    Vancouver, Canada Columbia Fuels Full time

    At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America....

  • Commercial Account Manager

    2 weeks ago

    Vancouver, British Columbia, Canada Softchoice Full time

    Why Softchoice?At Softchoice, we're passionate about helping our customers succeed in a rapidly changing technology landscape. As a Commercial Account Manager, you'll play a key role in shaping our customers' technology strategies and delivering exceptional results.Your ImpactAs a Commercial Account Manager, you'll have the opportunity to work with a diverse...

  • Commercial Account Executive

    6 months ago

    Vancouver, Canada Tipalti Full time

    . We have a lot to be proud of at Tipalti. We are a company that has redefined the way businesses manage their financial operations. In a world where financial complexity is increasing at an unprecedented rate, Tipalti offers a beacon of simplicity and efficiency. As a leader in the FinTech industry we are not just a company; we are a catalyst for change in...

  • Account Manager

    6 months ago

    Vancouver, Canada Westland Insurance Ltd. Full time

    We’re searching for a Commercial Account Manager. Are you searching for new possibilities? Westland Insurance Group Ltd has an exciting new opportunity for an Account Manager in our Commercial department at our Vancouver office located at Broadway and Burrard. This is an exciting opportunity to work for our newly acquired Front Row team in Vancouver....

  • Commercial Account Executive

    7 months ago

    Vancouver, Canada Tipalti Full time

    **Commercial Account Executive** As the Commercial Account Executive Sales professional, you will play a pivotal role in driving the growth and success of our organization by identifying and securing new business opportunities within the commercial sector. You are a true hunter who understands the franchise model and can collaborate with all internal...

  • Commercial Account Executive

    7 months ago

    Vancouver, Canada Tipalti Full time

    **Commercial Account Executive** As the Commercial Account Executive Sales professional, you will play a pivotal role in driving the growth and success of our organization by identifying and securing new business opportunities within the commercial sector. You are a true hunter who understands the franchise model and can collaborate with all internal...

  • Commercial Account Executive

    6 months ago

    North York, Canada Veres Career Consulting Full time

    Veres Career Consulting is seeking a Rock Star Commercial Account Executive for a hybrid role for our Insurance Brokerage client in North York, ON. If you're a well-rounded Commercial Account Executive with several years of experience in construction insurance under your belt then that's a great start. You won't simply be servicing accounts or making calls...

  • Accounting Assistant

    7 months ago

    North Vancouver, Canada The Jim Pattison Auto Group Full time

    We have a full-time opportunity for an Accounting Assistant to join our Jim Pattison Volvo Cars North Vancouver team. **Overview**: Reporting to the Office Manager, the Accounting Assistant is responsible for recording the financial operations of the dealership and obtaining the financial data required for the maintenance of the accounting records. Absolute...

  • Accounting Assistant

    7 months ago

    North Vancouver, Canada Stratawest Management Ltd. Full time

    We are a well established, professional property management company specializing in the management of strata corporations. Our mandate is to provide the highest level of service to our clients. We are seeking a full-time, Accounting Assistant. Stratawest Management is a growing firm and offers an excellent working environment where employees are valued and...

  • Accounting Specialist

    3 weeks ago

    Vancouver, British Columbia, Canada Macdonald Commercial Real Estate Services Ltd. Full time

    We are seeking an Accounting Specialist to join our team at Macdonald Commercial Real Estate Services Ltd. This role will be responsible for preparing financial reports, maintaining general ledgers, and ensuring the accuracy of financial data.Job DescriptionAs an Accounting Specialist, you will be responsible for:Preparing financial reports, including...

  • Accounting Assistant

    7 months ago

    Vancouver, Canada Strand Full time

    Salary: **STRAND IS LOOKING FOR AN ACCOUNTING ASSISTANT** Strand is seeking an individual who is passionate about real estate, has a strong drive to be a part of a growing organization and wants to be an instrumental part of creating a lasting legacy in the urban environments that we conduct our business. **WHO IS STRAND?** Founded in Vancouver in 1976,...

  • Assistant Plant Manager

    6 months ago

    Vancouver, Canada Aero Trading Co. Ltd. Full time

    **Are you passionate about British Columbia's dynamic Commercial Fishing industry? Join Aero Trading as an Assistant Plant Manager at our Vancouver location and develop your leadership skills while sharing your industry knowledge and expertise!** **Is This You?** You lead by example and bring a positive attitude that motivates those around you. You are...

  • Commercial Property Manager

    2 weeks ago

    Vancouver, Canada Vedderbrook Properties Full time

    **Job Overview** Vedderbrook Properties is a private real estate investment company focused on acquiring, improving, and operating core and value-add properties in BC's undervalued secondary markets. Investing into growing communities within undervalued assets with strong cash flow will protect against market volatility and create long term equity for the...

  • General Manager

    4 weeks ago

    North York, Canada TGA Group Full time

    TGA GROUP is a family-owned and operated, one source provider of development, construction services, leasing and property management services throughout our portfolio of customers and properties. Our integrity, combined with diligence, passion and strong leadership allow us to create long term value down to the last detail. We strive to create spaces that...

  • General Manager

    4 weeks ago

    North York, Canada TGA Group Full time

    TGA GROUP is a family-owned and operated, one source provider of development, construction services, leasing and property management services throughout our portfolio of customers and properties. Our integrity, combined with diligence, passion and strong leadership allow us to create long term value down to the last detail. We strive to create spaces that...

  • General Manager

    4 weeks ago

    North York, Canada TGA Group Full time

    TGA GROUP is a family-owned and operated, one source provider of development, construction services, leasing and property management services throughout our portfolio of customers and properties. Our integrity, combined with diligence, passion and strong leadership allow us to create long term value down to the last detail. We strive to create spaces that...