Sales Administrator

2 months ago

Toronto, Canada 1 Click Heating and Cooling Full time

1Click (and its subsidiaries) is Canada’s largest e-commerce provider of equipment and technology which help Canadians to improve energy efficiency and "Electrify" their homes. We are disruptors in a traditional industry, helping homeowners ditch fossil fuels from their homes, forever, by making the switch to the cleanest form of heating and cooling (Heat Pumps), significantly reducing their energy bills and carbon footprint. We are seeing incredible growth in our business and looking for a bright, hard working, ambitious person to join our team. If you are interested in an opportunity to be part of an awesome, highly energized culture and helping address the climate challenge then we want to hear from you

About you:

- Must be proficient with social media platforms & typical MS Office programs
- Strong verbal and electronic communication proficiency required

**Job Title: Sales Administrator**

**Overview**: As a Sales Administrator, you play a crucial role in supporting the sales team by efficiently managing administrative tasks and ensuring smooth operations within the sales department. You will be responsible for coordinating sales activities, maintaining accurate records, and providing essential assistance to both the sales team and clients. Your exceptional organizational skills and attention to detail will contribute to the overall success of the sales function.

**Responsibilities**:

- **Sales Support**:

- Provide administrative support to the sales team by managing calendars, scheduling appointments, and coordinating meetings.
- Assist in the preparation and distribution of sales materials, presentations, and proposals.
- Act as a liaison between the sales team and other departments to ensure seamless communication and collaboration.
- **Order Processing**:

- Process sales orders accurately and efficiently, ensuring all necessary documentation is complete.
- Coordinate with the relevant departments to ensure timely order fulfillment and delivery.
- Resolve any order-related issues or discrepancies in a prompt and professional manner.
- **Customer Service**:

- Serve as a point of contact for customers regarding inquiries, order status, and product information.
- Address customer concerns and escalate issues as needed to ensure timely resolution.
- Maintain strong relationships with customers to enhance satisfaction and loyalty.
- **Data Management**:

- Maintain comprehensive and up-to-date records of sales transactions, customer interactions, and inventory levels.
- Generate sales reports and analysis to track performance metrics and identify areas for improvement.
- Utilize CRM software to manage customer accounts, update information, and track sales activities.
- **Administrative Support**:

- Handle general administrative tasks such as filing, scanning, and correspondence.
- Make contact with existing and prospective customers to set appointments for in home visits by sales team mebers

**Requirements**:

- Proven experience in a similar role, preferably in sales administration or support (not required but desireable).
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent communication skills, both written and verbal.
- Familiarity with CRM software (e.g., Salesforce) is a plus.
- Attention to detail and accuracy in data entry and record-keeping.
- Ability to work effectively both independently and as part of a team.
- Adaptability and willingness to take on new challenges in a dynamic environment.

**Benefits**:

- Competitive salary and benefits package.
- Opportunities for professional development and advancement.
- Collaborative and supportive work environment.
- Contribution to the success of a dynamic and growing sales team.

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