Franchise Operations Support Specialist

1 month ago

Toronto, Canada Karahi Point Full time

**Franchise Operations Support Specialist**

At Karahi Point, we build careers around great food Our purpose and passion are to create the best place for families to eat and enjoy

Ready to take your management career up a notch? As a Franchise Operations Support Specialist you’ll oversees franchisee and make sure that “every guest leaves happy in there model too.” It’s a high-energy, high motivation, high reward management opportunity and it’s waiting for you right now.

**Job Duties**
- Coordinating in managing multiple restaurant locations within the territory, ensuring maximum efficiency and profitability.
- Coordinating in establishing high standards of excellence for the territory and provides the necessary tools to achieve them
- Assisting in training, setting achievable targets and communicating the desired results to the internal and external stakeholders.
- Establishing and maintaining superior customer service levels within the locations in the territory.
- Evaluating location business results, mentoring Franchisees and Managers through routine store visits and Profit and Loss analysis
- Executing strategies set by the manager, to drive sales growth, increase customer satisfaction, cleanliness levels and establish financial targets.
- Conducting regular store visits to assess overall operations, cleanliness, customer service standards, identifying areas for improvement, and providing guidance on enhancing overall performance.
- Tasting of menu items (including meat, beef, etc) during the visits at franchise locations.
- Documenting store visits: Accurately record observations, findings, and recommendations during store visits.
- Updating and reviewing existing documentation, including training manuals, operational procedures, and other training materials.
- Collaborating by working closely with store managers/Franchisees to ensure accurate documentation of store visits and implement changes as needed.
- Conducting regular QA audits to ensure compliance with company policies, procedures, and standards across all stores.
- Maintaining a central repository by organizing and maintaining a centralized database of store visit reports, documentation, and related records.
- Communicating effectively with various teams, including operations, marketing, training, human resources, and ensuring the documentation is accurate and up to date.
- Identifying areas for improvement. Analyzing store visit reports to identify trends, areas for improvement, and optimization opportunities for store operations.
- Providing training and support to store teams regarding proper documentation procedures and processes.
- Staying current on industry trends, following best practices, and regulations related to store operations documentation.
- Monitoring and enforcing compliance with all health, safety, and food regulations, maintaining a clean and safe working environment.
- Collaborating with the central team to develop and implement local marketing initiatives, promotions, and campaigns to increase brand visibility and customer engagement.
- Analyzing financial reports, track key performance indicators, and take appropriate actions to address any performance gaps.
- Fostering a positive atmosphere and assisting in promoting a strong team culture across all locations, fostering open communication and continuous improvement.
- Other duties as assigned by the manager

**Requirements**:

- Excellent leadership skills, with the ability to inspire and motivate teams to achieve set goals.
- Strong business acumen and financial awareness, with the ability to analyze data and make informed decisions.
- Outstanding communication and interpersonal skills, enabling effective collaboration with various stakeholders.
- Able to work under pressure, multitask and adapt to challenging environments.
- Solid understanding of food safety and regulation compliance.
- Flexibility to travel between store locations within the assigned district, as required, sometimes overnight, sometimes for longer periods as the business and geographical needs dictate.
- A proven record of achieving sales targets and improving operational performance.

**Why Karahi Point?**
- **Integrity**_
- We act with honesty and integrity
- We never compromise or bend the truth
- We accept responsibility for our actions
- We learn from our mistakes
- **Alignment and accountability**_
- We honor commitments that we have made to each other and to our guests.
- We check and double check to make sure that we are prepared to deliver what we have promised
- We make and support business decisions through experience and good judgment
- When in doubt, we always ask, “What would I do if it were my company/money.”
- **We Go Above and Beyond**_
- We strive to exceed the expectations of the people we work with and the guests we serve.
- From taking ownership of responsibilities, to remaining committed to a project from start to finish, we go above and beyond to make a posi

  • Franchise Support Advisor

    3 weeks ago

    Toronto, Canada Spirit of Math Schools Inc. Full time

    **About Spirit of Math**: With over 30 years of success, Spirit of Math is an innovative leader in after-school mathematics education for high-performing students. Located at more than 40 campuses across Canada. From our after-school classes and campuses to our expanding series of math workbooks and training for educators, Spirit of Math is changing the...

  • Franchise Sales Specialist

    3 weeks ago

    Toronto, Canada Oxford Learning Centres, Inc. Full time

    **Franchise Sales Specialist - New Locations (London, ON)** Oxford Learning is committed to helping children reach their highest potential. In pursuit of this mission, we have developed a world class curriculum, unique operational systems, and standardized assessment processes. The Franchise Sales Specialist - New Locations is responsible for identifying,...

  • Franchise Sales Specialist

    3 weeks ago

    Toronto, Canada COBS Bread Full time

    Top 50 Best Workplaces 2024 **Franchise Sales Specialist** Reporting to: Director of Franchise Recruitment, North America Location: Toronto, ON Recognized as one of Canada’s Best Workplaces for Hybrid Work by Great Places to Work ® Canada, COBS Bread is evolving and thriving! After nearly 20 years of delighting our customers with the freshest baked...

  • Franchise Recruitment Specialist

    3 weeks ago

    Toronto, Canada COBS Bread Full time

    Top 50 Best Workplaces 2024 **Franchise Recruitment Specialist** Reporting to: Director of Franchise Recruitment, North America Location: Toronto, ON or Vancouver, BC Salary range: $63,000 to 68,000 annually Recognized as one of Canada’s Best Workplaces for Hybrid Work by Great Places to Work ® Canada, COBS Bread is evolving and thriving! After...

  • Management - Franchise Support Advisor

    1 month ago

    Toronto, Canada Spirit of Math Schools Inc. Full time

    Job description - Franchise Support Advisor With over 30 years of success, Spirit of Math is an innovative leader in after-school mathematics education for high-performing students. Located at more than 40 campuses across Canada. From our after-school classes and campuses to our expanding series of math workbooks and training for educators, Spirit of Math...

  • Management - Franchise Support Advisor

    4 weeks ago

    Toronto, Canada Spirit of Math Schools Inc. Full time

    Job description - Franchise Support Advisor With over 30 years of success, Spirit of Math is an innovative leader in after-school mathematics education for high-performing students. Located at more than 40 campuses across Canada. From our after-school classes and campuses to our expanding series of math workbooks and training for educators, Spirit of Math...

  • Management - Franchise Support Advisor

    2 weeks ago

    Toronto, Canada Spirit of Math Schools Inc. Full time

    Job description - Franchise Support Advisor With over 30 years of success, Spirit of Math is an innovative leader in after-school mathematics education for high-performing students. Located at more than 40 campuses across Canada. From our after-school classes and campuses to our expanding series of math workbooks and training for educators, Spirit of Math...

  • Manager of Franchise Operations

    4 weeks ago

    Greater Toronto Area, Canada Senior Helpers Canada Full time

    **Why Senior Helpers?** By joining Senior Helpers, you will play a pivotal role in our mission to provide exceptional senior care services to families in need. As a leader in the senior care industry, we are committed to delivering unparalleled support to our franchise owners and caregivers. At Senior Helpers, we foster a culture of compassion, integrity,...

  • Manager of Franchise Operations

    19 hours ago

    Greater Toronto Area, Canada Senior Helpers Canada Full time

    **Why Senior Helpers?** By joining Senior Helpers, you will play a pivotal role in our mission to provide exceptional senior care services to families in need. As a leader in the senior care industry, we are committed to delivering unparalleled support to our franchise owners and caregivers. At Senior Helpers, we foster a culture of compassion, integrity,...

  • Manager, Franchise Operations

    3 weeks ago

    Toronto, Canada Wyndham Hotels & Resorts Full time

    Wyndham Hotels & Resorts is now seeking a Manager, Franchise Operations to join our team in Toronto, Ontario. **Why Wyndham?**: By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best...

  • Manager, Franchise Operations

    1 month ago

    Toronto, Canada Wyndham Hotels & Resorts Full time

    Manager, Franchise Operations Location: Toronto, ON, CA Property Name: Toronto, Ontario Req Id: 23330 Wyndham Hotels & Resorts is now seeking a Manager, Franchise Operations to join our team in Toronto, Ontario. Why Wyndham? By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible...

  • Manager, Franchise Operations

    4 weeks ago

    Toronto, Canada Wyndham Hotels & Resorts Full time

    Manager, Franchise Operations Location: Toronto, ON, CA Property Name: Toronto, Ontario Req Id: 23330 Wyndham Hotels & Resorts is now seeking a Manager, Franchise Operations to join our team in Toronto, Ontario. Why Wyndham? By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible...

  • Manager, Franchise Operations

    1 week ago

    Toronto, Ontario, Canada Wyndham Hotels & Resorts Full time

    Manager, Franchise Operations Location: Toronto, ON, CA Property Name: Toronto, Ontario Req Id: 23330 Wyndham Hotels & Resorts is now seeking a Manager, Franchise Operations to join our team in Toronto, Ontario. Why Wyndham? By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all....

  • Manager, Franchise Operations

    1 week ago

    Toronto, Ontario, Canada Wyndham Hotels & Resorts Full time

    Wyndham Hotels & Resorts is currently looking for a Manager, Franchise Operations to join their team in Toronto, Ontario.What Makes Wyndham Stand Out?Join Wyndham Hotels & Resorts and play a key role in their mission to enable hotel travel for everyone. As part of the world's largest hotel franchise company, you'll contribute to providing the best value to...

  • Manager, Franchise Operations

    7 days ago

    Toronto, Ontario, Canada Wyndham Hotels & Resorts Full time

    Wyndham Hotels & Resorts is currently looking for a Manager, Franchise Operations to join their team in Toronto, Ontario.What Makes Wyndham Stand Out?Join Wyndham Hotels & Resorts and play a key role in their mission to enable hotel travel for everyone. As part of the world's largest hotel franchise company, you'll contribute to providing the best value to...

  • Manager, Franchise Operations

    4 weeks ago

    Toronto, Canada Wyndham Hotels & Resorts Full time

    Wyndham Hotels & Resorts is now seeking a Manager, Franchise Operations to join our team in Toronto, Ontario.Why Wyndham?By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to...

  • Manager, Franchise Operations

    1 month ago

    Toronto, Canada Wyndham Hotels & Resorts Full time

    Wyndham Hotels & Resorts is now seeking a Manager, Franchise Operations to join our team in Toronto, Ontario.Why Wyndham?By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to...

  • Manager, Franchise Operations

    1 month ago

    Toronto, Canada Wyndham Hotels & Resorts Full time

    Wyndham Hotels & Resorts is now seeking a Manager, Franchise Operations to join our team in Toronto, Ontario. Why Wyndham? By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value...

  • Manager, Franchise Operations

    4 weeks ago

    Toronto, Canada Wyndham Hotel Group Full time

    Wyndham Hotels & Resorts is now seeking a Manager, Franchise Operations to join our team in Toronto, Ontario.Why Wyndham?By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You'll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our...

  • Manager, Franchise Operations

    4 weeks ago

    Toronto, Canada Wyndham Hotels & Resorts Full time

    Wyndham Hotels & Resorts is now seeking a Manager, Franchise Operations to join our team in Toronto, Ontario. Why Wyndham? By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value...