Field Service Representative

1 month ago

Guelph, Canada Linamar Corp Full time

**Field Service Representative (Bilingual) - Quebec and Northeast Provinces
**Position Summary**:
**Performance Expectations**:

- Provide technical assistance and training to customer in support of Skyjack products.
- Provide appropriate training for customer service to improve overall responsiveness and knowledge.
- Complete weekly reports in a timely manner.
- Ability to read and understand a wide variety of manuals for set-up, calibration, operating, repair, maintenance, testing and quality.
- Locate data in a variety of technical drawings.
- Ability to understand electric and hydraulic circuits and schematics.
- Ability to evaluate severity of equipment faults and anomalies considering all possible scenarios.
- Ability to judge conditions of individual parts, devices and adequacy of repairs.
- Judge suitability of parts, components, and modifications.
- Ability to verbally discuss electric and hydraulic circuits and schematics.
- Communicate effectively with customers to promote products, learn about equipment faults, and explain procedures, answer questions and address complaints.
- Exchange diagnostic and troubleshooting information with appropriate department personnel.
- Evaluate sets of data collected from trials and simulations to understand trouble shoot faults and equipment performance.
- Schedule repair and maintenance tasks.
- **_This job relies on us assisting our customers, so travel will be required.
- **

**Credentials**:
Post-Secondary technical diploma and ongoing related organization training and maintenance experience.

**Desired Characteristics**:

- Minimum one year's customer service experience; aerial work platform industry experience strongly preferred but not essential.
- Fluent in both English and French.
- Ability to work independently performing service and repair tasks as needed.
- Possess strong system and hardware skills.
- Ability to use communications software and possess above average computer skills including Microsoft Excel, Word, Office and PowerPoint.Demonstrate motivation and continuous learning to update technical skills.

**What Linamar/Skyjack Has to Offer**
- Competitive Compensation
- Employee Benefits package includes but not limited to, Drug, Dental & Vision etc.
- Opportunities for career advancement.
- Sustainability CounselCommunity based outreach supporting both local and global initiatives and charities.

**About Skyjack**:
Skyjack supplies construction rental companies globally with quality engineered, simple, and reliable access and telehandler equipment. Initially started as a scissor lift manufacturer in 1985 and has grown to become a world leader in the general Mobile Elevating Work Platform (MEWP) industry.

As a dominant player in a consistently evolving industry, Skyjack employees thrive on absorbing new information and have a thirst for continuous improvement in their professional selves.

In 2002 Skyjack became a part of the Linamar Corporation and has since been able to leverage strategic partnerships and use the guidance of their parent company to rapidly change the face of the access industry.

Every aspect of the company is deeply rooted in Skyjacks safety initiatives as this can be an extremely challenging industry. Skyjack prides itself on being simply reliable and easy to do business with. This mission extends to the relationships with customers, suppliers, and employees.

Linamar is committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act. Linamar will attempt to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process. Accommodations will be provided upon request.- #LI-PP1_

  • Field Service Representative for Wellness Products

    3 weeks ago

    Guelph, Ontario, Canada Wellness Shop Full time $70,000 - $100,000

    Wellness Shop OpportunityAt Wellness Shop, we are committed to delivering exceptional products and services that enhance our customers' well-being. As a trusted industry leader, we pride ourselves on innovation, excellence, and a customer-first approach.We are seeking a skilled Field Service Representative to join our award-winning team. This role plays a...

  • Field Service Technician

    2 weeks ago

    Guelph, Ontario, Canada Linamar Corp Full time

    Job OverviewThe Field Service Representative will support customers in the Quebec and Northeast Provinces, providing technical assistance and training to ensure overall responsiveness and knowledge.Estimated Salary Range$60,000 - $80,000 per annum, depending on experience.Key Responsibilities:Provide technical assistance and training to customers in support...

  • Bilingual Field Service Technician

    3 weeks ago

    Guelph, Canada Linamar Corp Full time

    p>Field Service Representative (Bilingual) - Quebec and Northeast Provinces The Field Service Representative is responsible for supporting customers in support of Skyjack products providing technical assistance and training and improving overall responsiveness and knowledge for the customer in the Quebec and Northeast Provinces. p>Performance...

  • Outside Sales Representative

    6 months ago

    Guelph, Canada Precision Tools Service, Inc. Full time

    Precision Tools Service, Inc. has an immediate opening for an Outside Industrial Sales Representative in our Ontario, Canada office. Our primary focus is the Tier 1 & 2 Japanese Automotive suppliers. The Outside Sales Representative will visit on a regular basis key customers and develop an action plan to grow and maintain accounts while identifying the...

  • Service Excellence Representative

    2 months ago

    Guelph, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are looking for a highly skilled Service Excellence Representative to join our team at beBee Professionals. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and providing information about our products and services.Key Responsibilities:Handle customer inquiries via...

  • Customer Service and Sales Representative

    6 months ago

    Guelph, Canada Speedway Trailers Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service and Sales Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a great opportunity to utilize your excellent communication skills and...

  • Customer Service and Sales Representative

    6 months ago

    Guelph, Canada Speedway Trailers Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service and Sales Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a great opportunity to utilize your excellent communication skills and...

  • Guest Services Representative

    6 months ago

    Guelph, Canada Stone Road Mall - Primaris REIT Full time

    **Guest Services Representative** Primaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our Stone Road Mall in Guelph, ON. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for you! As the...

  • Food Service Representative

    2 months ago

    Guelph, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a Food Service Representative to take customer orders, prepare food items, and provide excellent customer service at our food counter.Key Responsibilities:Taking customer orders efficiently and accurately.Preparing food items according to customer preferences.Maintaining a clean and organized food counter.Handling cash and card payments with...

  • Guest Services Representative

    2 months ago

    Guelph, Canada Stone Road Mall - Primaris REIT Full time

    **Guest Services Representative** Primaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our Stone Road Mall in Guelph, ON. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for you! *Please...

  • Customer Service Representative

    2 weeks ago

    Guelph, Canada U-Haul Full time

    **Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...

  • Account Service Representative

    4 months ago

    Guelph, Canada Lynden International Logistics Company Full time

    Lynden International Logistics ULC, a leader in the field of 3rd party logistics for the healthcare & consumer goods industries. As a leading advocate of operational efficiencies, we take pride in developing customized solution protocols within our systems, to meet the needs of our client partners within the healthcare industry. **SUMMARY**: This position is...

  • Customer Service Representative

    2 months ago

    Guelph, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Guelph is seeking a Customer Service Representative to join our team. As a Cashier, you will be responsible for managing customer transactions and providing a positive shopping experience.Key Responsibilities:Process customer purchases and handle cash, credit, and debit transactions.Provide excellent customer service and maintain a...

  • Account Service Representative

    6 months ago

    Guelph, Canada Lynden International Logistics Company Full time

    Lynden International Logistics ULC, a leader in the field of 3rd party logistics for the healthcare & consumer goods industries. As a leading advocate of operational efficiencies, we take pride in developing customized solution protocols within our systems, to meet the needs of our client partners within the healthcare industry. Lynden International...

  • Field Service Foreman

    7 months ago

    Guelph, Canada Clean Harbors Full time

    **Why work for Clean Harbors?** - Health and Safety is our #1 priority, and we live it 3-6-5! - Competitive wages $34/hour DOE; - Monday to Friday work week with odd weekend shifts; - Comprehensive health benefits coverage after 30 days of full-time employment; - Group RRSP with company matching component; - Generous paid time off, company paid training and...

  • Customer Service Representative

    4 months ago

    Guelph, Canada BMO Financial Group Full time

    435 Stone Road - Unit Z11 Guelph Ontario,N1G 2X6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Services Representative

    7 months ago

    Guelph, Canada BMO Financial Group Full time

    78 St Georges Square Guelph Ontario,N1H 6K9 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    7 months ago

    Guelph, Canada BMO Financial Group Full time

    435 Stone Road - Unit Z11 Guelph Ontario,N1G 2X6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    2 weeks ago

    Guelph, Canada U-Haul Full time

    Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get...

  • Customer Service Representative

    2 weeks ago

    Guelph, Canada Cascades Full time

    **Welcome home!** At Cascades, **Sustainable Development** means **Respecting the True Nature** of our 10,000 talents. We put you first: - Group insurance & retirement plan with company contributions - Profit sharing plan (not once, but twice a year!) - Employee assistance program - Extraflex benefits program (wellness & lifestyle reimbursement program) -...