![PDI Bulk](https://media.trabajo.org/img/noimg.jpg)
Dispatcher/customs Coordinator
2 months ago
**PDI Bulk is looking for a Bulk DISPATCHER/CUSTOMS** **COORDINATOR** in **Guelph, ON**
**Why should you work for us?**
- **Competitive salary**:
- We are committed to meet all Health & Safety requirements for our employees to ensure they are kept safe by providing a safe work environment, training, and following proven protocols.
- Our top-priority is to keep our staff safe with proper and regular training, as well as, using quality, top-of-the-line equipment that is regularly maintained and updated.
- PDI prides itself on its long with-standing relationships built on integrity and trust due to our reliability, best practices, and ethical business model.
**What you’ll do as the DISPATCHER/CUSTOMS COORDINATOR**:
- Day to day activities related and assigned to a dispatch role
- Computerized dispatch within TMW system
- Fleet Monitoring & workflow using Isaac software
- Ensure trucks are loaded according to customer requested weights and assigned to the proper destination
- Monitor wash schedules, schedule arrival and departure times
- Respond & provide solutions to both driver questions & concerns
- Ensure Clear communication with CSR’s, Shop, Drivers, Terminal Supervisors, Payroll
- Ensure DOT & MTO requirements are met & complied with daily
- Assist with driver skills i.e.: Self-Loading, Customs, Hazmat, Hours of Service, Company Policy and Procedures, Regulations, etc.
- Assist with driver inquiries - payroll, miles, etc.
- Communicate & problem solve with drivers
- Work with Western & Eastern terminals for fleet optimization
- ACE and ACI documents through Border Connect software
**Requirements and Qualifications**:
- Bulk dispatch and tanker experience is an asset
- Good computer skills and software experience including TMW, Isaacs, Teams, Excel, Outlook, Customs software
- Great communication skills both verbally and written
- Works well under pressure in a fast-paced environment
- Effective at problem solving and multi-tasking
- Works well independently and with little supervision
- High attention to detail
- Previous dispatch work experience within a warehousing, logistics or transportation industry, an asset
- Ability to manage competing priorities and adhere to strict deadlines
- Geographical knowledge of North America
- Laptop & cell phone is provided
**Hours**:
- DAY Shift
- Monday - Friday (40 - 45 hours per week)
- On call weekend/weekday rotation with other dispatchers
**About PDI Bulk**:
PDI is a privately-owned full-service bulk trucking company with diversification in logistics solutions. We operate rail to bulk truck trans-loading terminals, warehousing, and packaging facilities in all key markets across Canada with a North American delivery scope. PDI offers a wide variety of supplemental services such as blending, silo storage, land tank storage, screening, import / export, etc. We are Canada’s one stop shop for the Polymer, Chemical, and Food industries.
- **PDI is an equal opportunity employer and provides employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.**_
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- TMW, Isaacs, Teams, Excel, Outlook, Customs software: 1 year (preferred)
- Bulk dispatch/tanker: 1 year (preferred)
- Customs & dispatching: 1 year (preferred)
Ability to Commute:
- Guelph, ON (required)
Work Location: In person
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