Freight Brokerage Dispatcher
6 months ago
**About us**
North Plus Nexus Inc. is an asset-based transportation company with specialities in reefer and dryvan freight. We believe shipping freight should be easy. Our motive is to provide a safe and worry free service to our customers.
Our work environment includes:
- Modern office setting
- Relaxed atmosphere
- Lively atmosphere
Dispatcher
**Duties**:
- Receive and prioritize incoming calls from customers and clients
- Book loads with carriers on various loadboards such as DAT, Loadlink and Truckstop
- Communicate with shippers and receivers for scheduling and freight updates
- Use dispatch/brokerage software to enter and plan loads
- Monitor and track the progress of freight and provide updates to customers
- Coordinate with field technicians to ensure timely completion of assignments
- Collaborate with other departments to ensure efficient operations and customer satisfaction
- Generate revenue from selling freight to various carriers and track profits and costs per sale.
**Skills**:
- Knowledge of geographic areas and routes to facilitate efficient dispatching
- Knowledge of carrier hauling rates in different regions throughout North America
- Excellent communication skills, both verbal and written
- Strong problem-solving and decision-making abilities
- Ability to multitask and prioritize tasks in a fast-paced environment
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Guelph, ON N1C 0A5: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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