Administrative Assistant
5 months ago
**Job Summary**:
The Administrative Assistant is a member of the staff team for the 259 unit seniors’ apartment complex and is responsible for providing customer service and supporting the efficient and effective operation of the administration office and interacting with tenants, residents, the community and the public.
**Key Responsibilities**:
- Office Reception; answers and follows-up on telephone and counter/general inquiries;
- In collaboration with Development Office, assists in coordination of community programs and activities;
- Responsible for the administration of the Congregate Dining Program;
- Issues work orders based on tenants’ requests and responds to ongoing inquiries;
- Prepares and posts notices, announcements, etc., in both languages English and Ukrainian;
- Schedules meetings with tenants, family members and the Director;
- Provides support for the completion of documents and materials, and maintains office files;
- Responsible for maintaining the monthly, weekly and daily schedule and the events calendar;
- Assists in scheduling tenant move-ins and move-outs;
- Updates and maintains tenant and rental files accordingly,
- Collects rents, prepares and issues receipts and refers enquiries to others as appropriate;
- Maintains the FOB (key) computer system and provides communication to the security guards;
- Inputs into and updates information in appropriate databases/systems.
***Qualifications**:
- Successful completion of an administration or office management course, or the equivalent
- Previous experience in a similar position
- Must have working knowledge of RTA and other related by-laws and legislation
- Computer literacy is required: MS Office, HM Worx and/or other property management software
- Excellent interpersonal skills to handle inquiries from tenants, staff, volunteers and the public
- Fluency in oral and written English language required. Knowledge of Ukrainian language will be considered an asset.
St. Demetrius Residence accommodates the needs of job applicants throughout the recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
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