Transportation Customer Service Representative

5 months ago

Stellarton, Canada Cooke Aquaculture Inc. Full time

Cooke is a global seafood company with operations in North America, Europe, South America and Australia. Our company’s success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area’s economy and sense of community.
- **Connors Transfer Limited, **a division of Cooke** **is currently seeking an experienced Transportation Customer Service Representative for our growing team.This is an exciting expansion opportunity for someone who loves to be hands on and personal with their customers. Handling customer requirements from start to finish.

**This challenging opportunity consists of**
- Order entry and maintenance
- Scheduling pick up and delivery appointments
- Ensuring service levels are met
- Liaison between shippers, receivers, and our drivers
- Maximize utilization of resources in a cost effective manner
- Accessorial charge management
- OS&D tracking
- Other duties as assigned
- Strong customer service focus
- At least 2 years Customer Service experience in the Transportation Industry
- Strong communication skills
- Hours of Service and geographical knowledge
- Transportation weights and measures
- Experience with TruckMate (Maddox) considered an asset
- Experience managing OS&D and claims

Cooke offers full-time year-round employment, competitive rates and a competitive benefits package which includes health and dental as well as a company matched pension.

**The Opportunity**

The role description is just one part of the story. This is an opportunity to grow, to stretch, to work within the parameters of the role but stretch to your fullest potential. We are a team that counts performance, we reward contribution, and we recognize talent. It is about being at the center of the fastest growing company in Atlantic Canada and knowing you are part of that growth. The ability to bring your passion for learning, desire for growth, and energy for moving your career forward is what we offer.

**The Why**

Why Cooke? Simple - because we are a company that rewards initiative, resourcefulness, and work ethic. We will champion your growth and provide you with the platform to create your path, your career, and your future.

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