Client Support Agent

7 months ago


Toronto, Canada MyDressEdit.Com Full time

Customer Service Representative

**Duties**:

- Provide accurate and timely information to customers regarding products and services
- Assist customers with order placement, tracking, and returns
- Resolve customer complaints and issues in a professional and efficient manner
- Maintain customer records and update account information as needed
- Collaborate with other departments to ensure customer satisfaction
- Analyze customer feedback to identify areas for improvement

Qualifications:

- Excellent communication skills, both verbal and written
- Strong problem-solving and decision-making abilities
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Previous experience in customer service or related field preferred
- Outbound calling experience is a plus
- High school diploma or equivalent required

**Job Types**: Full-time, Part-time, Internship / Co-op
Contract length: 12 months
Part-time hours: 40 per week

**Salary**: $50,000.00-$55,000.00 per year

**Benefits**:

- Dental care

Schedule:

- Monday to Friday

Shift availability:

- Day Shift (preferred)

Work Location: Hybrid remote in Toronto, ON M6P1Z2



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