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Customer Service Assistant

5 months ago

Amherst, Canada Access Labels Full time

Access Labels, a continuously and rapidly growing manufacturer of flexographic and digitally printed labels, is looking for a new member for our team.

We currently have a full-time, permanent position open, in our Customer Service/Sales department. Reporting to the Office Manager, main duties for this position include but are not limited to:

- Developing and maintaining positive relationships with customers
- Data Entry
- Preparing quotations after assessing customer requirements
- Managing projects timelines, specifications, and addressing anomalies.
- Maintaining accurate and rigorous records of various projects
- Source samples and compatible materials from suppliers as required
- Sales calls for existing customers via phone
- Participate in special projects as required, or perform other administrative duties as required

Required Qualifications and Soft Skills:
Demonstrate high performance standards, the desire and ability to learn continuously and be results-oriented.
A strong attention to detail, precision, and strong analytical skills (dimensions and units of measurement)
High degree of professionalism and discretion.
Ability to multi-task and set priorities in a rapidly changing environment.
Demonstrate diplomacy, empathy, and creativity in managing difficult situations.
Team spirit, consideration, ownership, and respect for others are highly valued attitudes in this position.
Excellent verbal, written and interpersonal communication skills.
Experience with Microsoft office, primarily Excel is preferred.

16th, 2023. We thank all for their interest, however only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Amherst, NS B4H 3Y2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Work Location: In person

Application deadline: 2023-06-16