Onsite IT Technical Support

**About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and...

NOVA Networks is seeking an onsite deskside support specialist for our local Hospital Client. You will someone that the client staff can turn to for assistance with their computing devices. Your experience should include: - Responding to client staff issues, diagnosing and identifying the desktop or networked device problem and resolving it - Conducting...

Position Summary: Under the direction of the Manager, Network and IT Services, the Technical Support Specialist provides Home and Community Care Support Services (HCCSS) Champlain end-users with hardware and software support and resolves routine operational problems. In addition, the Technical Support Specialist provides tutorial sessions and...

Field Technical Support Representative Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Sounds like you? Then we have the right opportunity — we are looking for a Field Technical Support Rep to join us! **_ How You'll Make...

Will work from Ottawa office 3x per week!About UsThrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers....

Will work from Ottawa office 3x per week!About UsThrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers....

Will work from Ottawa office 3x per week!About UsThrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers....

**Jr. Customer Technical Support** **Come create the technology that helps the world act together** We are a B2B technology innovation leader pioneering the future where networks meet cloud. At Nokia you will have a positive impact on people's lives and help build the capabilities needed for a more productive, sustainable, and accessible world. Be part...

Will work from Ottawa office 3x per week! About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our...

As a growing company we are looking to fill two technical support position. We are looking for an individual looking to grow within our company and take a leadership role. **Job Title: Technical Support Specialist** We are seeking a highly skilled Technical Support Specialist to provide assistance and troubleshooting for phone systems, network...

**Your Responsibilities** - Respond to monitoring alerts and customer initiated tickets - Troubleshoot and find resolutions to complex technical problems - Escalate all Critical/High issues to designate support team within SLA guidelines - Document, track and monitor the problem to ensure timely resolution - Demonstrate an excellent Customer Service Skills...

The Desktop Support Services provider will work with technology provisioning and asset management functions to provide effective deskside services. They will work directly with end users to troubleshoot technical issues not suited for remote support. They also will image and asset tag equipment, as well as deprovision equipment and manage stock levels in the...

**Technical Environment Manager/Technical Consultant**: Ottawa, Ontario, Canada **About project** At Provectus, we are obsessed with technologies that impact the future of the whole of humanity. Just imagine AI for curing eye diseases, ML for making factories safe for workers, preventing pandemic spreading, etc. It’s not about the future, it’s about...

Will work from Ottawa office 3x per week! Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive...

***Product Specialist******Onsite in Kanata, Ontario*** About the role:As a Product Specialist, you'll play a pivotal role in ensuring the smooth operation of our systems and providing exceptional support to our users. Collaborating closely with engineers and technicians, you'll proactively monitor alerts, troubleshoot issues, and communicate effectively...

***Product Specialist******Onsite in Kanata, Ontario*** About the role:As a Product Specialist, you'll play a pivotal role in ensuring the smooth operation of our systems and providing exceptional support to our users. Collaborating closely with engineers and technicians, you'll proactively monitor alerts, troubleshoot issues, and communicate effectively...

***Product Specialist*** ***Onsite in Kanata, Ontario*** About the role: As a Product Specialist, you'll play a pivotal role in ensuring the smooth operation of our systems and providing exceptional support to our users. Collaborating closely with engineers and technicians, you'll proactively monitor alerts, troubleshoot issues, and communicate...

The National Judicial Institute (NJI) is an independent, bilingual, not‐for‐profit organization, based in Ottawa and Montreal, with a mandate to coordinate and deliver educational programming to members of the judiciary across Canada. Internally, a team of lawyers assist judicial education planning committees on matters of content and pedagogical design,...

As a growing company we are looking to fill two technical support position. **Responsibilities** - Help Desk - Technical Support - Project deployments - Configuration of different equipment - Taking certification courses to keep yourself UpToDate **Qualifications** - Good knowledge of the networking (DHCP, DNS, IP,NETWORKING LAYERS,...) - Aruba Network -...

**KEY REPONSIBILITIES** - Work at resolving Helpdesk service requests - Provide oversight and support on escalations from Level 1 technician - Mentor helpdesk Level 1 technician to strengthen their skills. - Identify root cause and develop processes and/or use centralized services tools to eliminate problems from recurring - Participate in on-call rotation...