Desktop Support
3 weeks ago
The Desktop Support Services provider will work with technology provisioning and asset management functions to provide effective deskside services. They will work directly with end users to troubleshoot technical issues not suited for remote support. They also will image and asset tag equipment, as well as deprovision equipment and manage stock levels in the technology warehouse.
**Responsibilities**
- Provides ongoing installation, configuration and routing maintenance and repair of equipment
- Implements modifications and enhancements as required
- Completes assigned project work in accordance with established project plan process steps
- Recognizes and resolved typical problems selecting solutions from established operating procedures and/or problem-solving methods
- Administers hardware and peripherals inventory including ordering asset tracking and disposals
- Ensures tracking / inventory of IT devices is done in a timely and orderly manner
- Shipping and receiving of IT Assets
**Requirements**:
- Provide deskside support services to local clients
- Image and provision laptops, desktops, and mobile devices
- Perform initial troubleshooting on possibly complex IT problems
- Develop and maintain procedure documentation as required
- Receive and unpack equipment to be provisioned to end users
- Knowledge of Windows 10 and the Microsoft Office suite required
- Knowledge of iOS and MDM concepts considered an asset
- Experience provisioning and supporting Microsoft Surface-family devices
- MCP, MCSA, MCSE, or other Microsoft certifications an asset
- Effective verbal and written communication skills, highly developed interpersonal skills and ability to set and prioritize work
- Customer Focused, able to provide in person support to all levels of the organization
- Ability to work independently and as part of a team.
- Strong technical and problem-solving skills
- Ability to speak French (Asset)
Ability to commute/relocate:
- Ottawa, ON: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Windows 10: 5 years (preferred)
- iOS: 5 years (preferred)
- Microsoft Office: 5 years (preferred)
**Language**:
- French (preferred)
Licence/Certification:
- MCP (preferred)
Work Location: One location
-
Desktop Support
1 month ago
Ottawa, Canada IT Chapter Full timeThe Desktop Support Services provider will work with technology provisioning and asset management functions to provide effective deskside services to staff. They will work directly with end users to troubleshoot technical issues not suited for remote support. They also will image and asset tag equipment, as well as deprovision equipment and manage stock...
-
Bilingual Desktop Support
1 month ago
Ottawa, Canada General Dynamics Missions Systems-Canada Full time**Job Description**: We are currently expanding our Desktop Support Team and looking for a Bilingual Desktop Support representative. The Desktop Support teams work with clients over the phone and onsite to troubleshoot, analyze, diagnose and engage appropriate technical resources to resolve client issues. You will operate to provide prompt and professional...
-
Desktop Support
1 month ago
Ottawa, Canada Oomple Full timeDo you have a passion for providing top-notch technical support? Are you someone who thrives on solving complex problems and enjoys working both independently and as part of a team? If so, we have an exciting opportunity for you! **Responsibilities**: - Provides ongoing installation, configuration, and routing maintenance and repair of equipment. -...
-
Desktop Support Specialist
5 days ago
Ottawa, Canada Resonaite Full timeOur client is looking for an onsite, bilingual (EN/FR), contract based Desktop/Intune Specialist to provide Windows build support. Duration: 6 monthsLocation: Downtown OttawaClearance: ReliabilityResponsibilities:Support deployment of Windows image/builds, application packages, security updates, and drivers for laptops and desktops according to company...
-
Desktop Support Technician
1 month ago
Ottawa, Canada Ovation Workplace Services Full timeDesktop Technician will provide day to day local Pay: $28.00-$40.00 per hour Schedule: - 8 hour shift Ability to commute/relocate: - Ottawa, ON K2K 2T6: reliably commute or plan to relocate before starting work (required) Application question(s): - Have you taken covid Vaccination? **Education**: - Bachelor's Degree (required) **Experience**: -...
-
Desktop Support Technician
4 weeks ago
Ottawa, Canada Ovation Workspace Services Full timeDesktop Technician will provide day to day local **Salary**: $28.00-$42.00 per hour Schedule: - 8 hour shift Ability to commute/relocate: - Ottawa, ON K2K 2T6: reliably commute or plan to relocate before starting work (required) Application question(s): - Have you taken covid vaccination? **Education**: - Bachelor's Degree...
-
Desktop Support Specialist
5 days ago
Ottawa, Canada Resonaite Full timeOur client is looking for an onsite, bilingual (EN/FR), contract based Desktop/Intune Specialist to provide Windows build support. Duration: 6 months Location: Downtown Ottawa Clearance: Reliability Responsibilities: Support deployment of Windows image/builds, application packages, security updates, and drivers for laptops and desktops according to company...
-
Desktop Support Specialist
7 days ago
Ottawa, Canada Resonaite Full timeOur client is looking for an onsite, bilingual (EN/FR), contract based Desktop/Intune Specialist to provide Windows build support. Duration: 6 monthsLocation: Downtown OttawaClearance: ReliabilityResponsibilities:Support deployment of Windows image/builds, application packages, security updates, and drivers for laptops and desktops according to company...
-
Desktop Support Specialist
7 days ago
Ottawa, Canada Resonaite Full timeOur client is looking for an onsite, bilingual (EN/FR), contract based Desktop/Intune Specialist to provide Windows build support. Duration: 6 monthsLocation: Downtown OttawaClearance: ReliabilityResponsibilities:Support deployment of Windows image/builds, application packages, security updates, and drivers for laptops and desktops according to company...
-
Desktop Support Services
4 weeks ago
Ottawa, Canada Maplesoft Group Full timeMaplesoft Group is currently seeking a Desktop Support Services - Onsite for our Federal Government client. The following responsibilities are associated with the “Statement of Work” but are not limited to: Primary Responsibilities Provides ongoing installation, configuration and routing maintenance and repair of equipment. - Implements modifications...
-
Desktop/SCCM Specialist
1 week ago
Ottawa, Canada Sky Systems Inc Full timeJob Title: Desktop/SCCM Specialist Job Summary: As a Desktop/SCCM Specialist, you will play a crucial role in our IT operations by providing Windows build support to our clients. You will be responsible for maintaining and deploying Windows Desktop builds, applications, feature updates, security patches, and Desktop/Laptop driver updates within a modern...
-
Desktop/SCCM Specialist
1 week ago
Ottawa, Canada Sky Systems Inc Full timeJob Title: Desktop/SCCM SpecialistJob Summary:As a Desktop/SCCM Specialist, you will play a crucial role in our IT operations by providing Windows build support to our clients. You will be responsible for maintaining and deploying Windows Desktop builds, applications, feature updates, security patches, and Desktop/Laptop driver updates within a modern...
-
Desktop/SCCM Specialist
7 days ago
Ottawa, Ontario, Canada Sky Systems Inc Full timeJob Title: Desktop/SCCM SpecialistJob Summary:As a Desktop/SCCM Specialist, you will play a crucial role in our IT operations by providing Windows build support to our clients. You will be responsible for maintaining and deploying Windows Desktop builds, applications, feature updates, security patches, and Desktop/Laptop driver updates within a modern...
-
Desktop Technician
1 month ago
Ottawa, Canada CGI Full timeThis position will be responsible for daily operational and project duties as a Desktop Support Technician. Occasional travel to Kingston, Ontario required. Insights you can act on While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success. When you join CGI, you become a...
-
Desktop Support Analyst
5 days ago
Ottawa, Canada RADIX 247 IT SUPPORT Full timeEducation: College/CEGEP - Experience: 2 years to less than 3 years - or equivalent experience **Work setting**: - Help desk - Private sector **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to...
-
Desktop Support Technician
3 days ago
Ottawa, Canada Sybex Support Services LLC Full time**Job Types**: Part-time, Freelance Schedule: - Day shift - Monday to Friday - Night shift - On call - Weekends as needed **Experience**: - IT support: 1 year (preferred) Licence/Certification: - CompTIA A+ (preferred) Work Location: In person
-
Desktop Support Technician
3 days ago
Ottawa, Canada Sybex Support Services LLC Full time**Job Type**: Part-time Schedule: - 8 hour shift - Day shift - Monday to Friday - Morning shift - Weekends as needed - Weekends only **Experience**: - IT support: 1 year (preferred) Licence/Certification: - CompTIA A+ (preferred) Work Location: In person
-
Desktop/SCCM Specialist
1 day ago
Ottawa, Canada Tech Tammina Full timeJob Title: Desktop/SCCM Specialist Location: Ottawa, ON Duration: 6 Months Is Government Security Clearance required? Yes-Reliability Bilingual: English & French The client is seeking a Desktop/Intune Specialist to join their IT team for providing Windows build support. This role involves maintaining and deploying Windows Desktop builds, managing...
-
Desktop/SCCM Specialist
1 day ago
Ottawa, Canada Tech Tammina Full timeJob Title: Desktop/SCCM Specialist Location: Ottawa, ON Duration: 6 Months Is Government Security Clearance required? Yes-Reliability Bilingual: English & French The client is seeking a Desktop/Intune Specialist to join their IT team for providing Windows build support. This role involves maintaining and deploying Windows Desktop builds, managing...
-
Desktop/SCCM Specialist
1 day ago
Ottawa, Canada Tech Tammina Full timeJob Title: Desktop/SCCM Specialist Location: Ottawa, ON Duration: 6 Months Is Government Security Clearance required? Yes-Reliability Bilingual: English & French The client is seeking a Desktop/Intune Specialist to join their IT team for providing Windows build support. This role involves maintaining and deploying Windows Desktop builds, managing...