Analyst, Service Desk

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

**Introduction**: Dovre Canada Limited is pleased to offer the following opportunity: Service Desk Analyst located in Montreal **Function**: Our clients ServiceDesk in Montreal is a key pillar in enabling the customer to maximize the use of their solutions that contribute to a greener, more sustainable aviation through the enablement of flight and air...

**French Service Desk Analyst** **Qualification**: - +2 with experience or Technical Diploma - Ability to read, write and speak in Canadian French, Native speakers is preferred **Roles & Responsibilities**: - Enters, assigns and tracks service requests in the on-line work-order system. Refers service issues to IT management. - Provides technical support...

**Job Title: SERVICE DESK ANALYST** **Location: Montreal - QC(Day 1 onsite)** Required Skills**:French speaking** **Technical skills** 2. Very good knowledge on VPN concepts and working experience in VPN troubleshooting 3. Working experience in Internet troubleshooting and wireless routers 4. Knowledge on active directory, domain controllers and good...

**ABOUT THIS CAREER OPPORTUNITY** Black & McDonald's Corporate Service Group is growing! If you are an analytical, organized, and detail-oriented professional searching for the opportunity to build a solid foundation for your career, this position is for you. The Bilingual Service Desk Analyst is in Markham/Thornhill, ON and typically reports directly to...

**Role: Service Desk Analyst (Canadian French Speaking)** **Location: Montréal, QC (onsite role)** **Max Salary: CAD 50K/annum** **Type - Full Time** **Key Responsibilities**: - Assist with the deployment of Office as part of migration to Office 365 - Configure and Support all End User Devices which includes OS settings, system drivers, encryption,...

Reporting to the Regional Manager of the Service Desk, the Analyst is overall responsible for the execution of Standard Operating Procedures related to ITIL Processes such as Incident Management and Request Fulfillment. You will interact with the various functions such as Engineering & Technology, Customer Service, and Operations as well as other colleagues...

Company Description Artist-driven company by nature, it’s our mission to give talented artists the freedom and resources they need to deliver quality work and to thrive in a fun and creative environment. **Job Description**: The Help Desk Analyst provides the first line support of the Service Desk, ensuring all tickets are dispatched to the appropriate...

DLA Piper is a global law firm with lawyers located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific, positioning us to help companies with their legal needs around the world. Our mission is to be the leading global business law firm. DLA Piper (Canada) LLP is one of Canada’s leading law firms with a team...

**Language: English & French** **Technical skills** 2. Very good knowledge on VPN concepts and working experience in VPN troubleshooting 3. Working experience in Internet troubleshooting and wireless routers 4. Knowledge on active directory, domain controllers and good exposure to active directory concepts 5. Working experience in password reset tools and...

Service desk - Bilingual Montreal, QC - Ful Time **Required Skills**: Should be efficient in understanding business requirements and negotiate with business if they are doable. Key Skills: Responsible for providing Bilingual Customer Service Support. Service Now reporting, perform ticket analytics, helpdesk analyst. providing L1/L1.5 support, excellent...

Service desk - Bilingual Montreal, QC - Ful Time **Required Skills**: Should be efficient in understanding business requirements and negotiate with business if they are doable. **Key Skills**: Responsible for providing Bilingual Customer Service Support. Service Now reporting, perform ticket analytics, helpdesk analyst. providing L1/L1.5 support, excellent...

Company Description Ubisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow...

**ABOUT THIS CAREER OPPORTUNITY** Black & McDonald's Corporate Service Group is growing! If you are an analytical, organized, and detail-oriented professional searching for the opportunity to build a solid foundation for your career, this position is for you. The Bilingual Service Desk Analyst is in Brossard, QC and typically reports directly to the Service...

**Role **:Service Desk Support - ( Bilingual - French )** **Location : Toronto, ON** **Duration : Full Time** Should be efficient in understanding business requirements and negotiate with business if they are doable. Key Skills: Responsible for providing Bilingual Customer Service Support. Service Now reporting, perform ticket analytics, helpdesk...

Who can apply: Persons residing in Canada living in the city of Montreal or nearby Type of contract: Casual contract opportunity (90 working days) **Requirements**: Bilingual imperative (English & French) - comparable to government BBB Must be eligible for reliability security clearance or already have security clearance Minimum of 1 years of direct work...

Who can apply: Persons residing in Canada living in the city of Montreal or nearby Type of contract: Casual contract opportunity (90 working days) **Requirements**: Bilingual imperative (English & French) - comparable to government BBB Must be eligible for reliability security clearance or already have security clearance Minimum of 1 years of direct work...

The Information Management Services (IMS) Division falls under the auspices of the Bureau of Administration and Services (ADB) and is headed by the Chief Information Officer (CIO)/ Deputy Director, Information Management Services (IMS) who has responsibility for planning, developing and implementing an information management strategy, setting and enforcing...

Durée de l'emploi: Temporaire - Langue de travail: Bilingue - Heures de travail: 80 hours bi-weekly - Education: - Expérience: - **Education**: - College/CEGEP - or equivalent experience - ** Tasks**: - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical...

Employment Type: Internship Contract Duration: 6 months About the team you are joining IATA ITS internship program offers the opportunity to gain hands-on experience working for a technically advanced international organization. You'll work one on one with the service desk team lead, using leading edge systems and tools to create innovative...