Service Desk Analyst
3 weeks ago
**Job Title: SERVICE DESK ANALYST**
**Location: Montreal - QC(Day 1 onsite)**
Required Skills**:French speaking**
**Technical skills**
2. Very good knowledge on VPN concepts and working experience in VPN troubleshooting
3. Working experience in Internet troubleshooting and wireless routers
4. Knowledge on active directory, domain controllers and good exposure to active directory concepts
5. Working experience in password reset tools and self
6. Troubleshooting experience using remote control tools (example: Bomgar, LogMeIn, TeamViewer)
7. Trouble shooting skills and experience in handling Exchange (Outlook)/Lotus Notes environment
Management skills
**Job Type**: Fixed term contract
Contract length: 12 months
**Salary**: $16.00-$20.00 per hour
Schedule:
- 8 hour shift
Supplemental pay types:
- Overtime pay
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