Current jobs related to Part Time Guest Services Agent - Hamilton - Vrancor

  • Part Time Guest Services Agent

    3 months ago

    Hamilton, Canada Vrancor Full time

    **POSITION AVAILABLE: Guest Service Agent** **REPORTS TO**:Guest Services Manager** **LOCATION: Staybridge Suites Hamilton** **ADDRESS: 20 Caroline St. South Hamilton, ON L8P 0B1** **SUMMARY**: Under the general guidance and supervision of the Guest Services Manager, the Guest Service Agent is responsible to ensure guest satisfaction by dealing with...

  • Guest Service Agent

    3 months ago

    Hamilton, Canada Vrancor Full time

    **Job description** **POSITION AVAILABLE: GUEST SERVICE AGENT** **REPORTS TO**:GUEST SERVICES MANAGER** **SUMMARY**: Under the general guidance and supervision of the Guest Services Manager, the Guest Service Agent is responsible to ensure guest satisfaction by dealing with guests in a pleasant, efficiently, courteous, and professional manner, answering...

  • Guest Service Agent

    3 months ago

    Hamilton, Canada Sheraton Hamilton Full time

    Sheraton Hamilton Hotel seeks enthusiastic individuals who are passionate about customer service and dedicated to their work. Our goal at Sheraton Hamilton is to exceed the expectations of every guest staying with us by providing warm, engaging and personalized service. We work to recruit, train and retain the brightest, most connected and energetic people...

  • Guest Service Agent

    4 weeks ago

    Hamilton, Canada Sheraton Hamilton Full time

    Sheraton Hamilton Hotel seeks enthusiastic individuals who are passionate about customer service and dedicated to their work. Our goal at Sheraton Hamilton is to exceed the expectations of every guest staying with us by providing warm, engaging and personalized service. We work to recruit, train and retain the brightest, most connected and energetic people...

  • Guest Services Agent

    3 months ago

    Hamilton, Canada Carmen's Group Full time

    The C Hotel by Carmens is a chic retreat located in Hamilton. At the heart and soul of the C Hotel’s success is a remarkable team, who have been nationally recognized for their sincere and attentive service, flawless performance and culinary excellence. The C Hotel by Carmens is part of Carmens Group; an entertainment and hospitality company committed to...

  • Guest Services Agent

    1 month ago

    Hamilton, Canada Carmen's Group Full time

    The C Hotel by Carmens is a chic retreat located in Hamilton. At the heart and soul of the C Hotel’s success is a remarkable team, who have been nationally recognized for their sincere and attentive service, flawless performance and culinary excellence. The C Hotel by Carmens is part of Carmens Group; an entertainment and hospitality company committed to...

  • Guest Experience Centre Consultant

    4 months ago

    Hamilton, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consulant** **to join our Guest Services team!** **(Hamilton)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...

  • Guest Service Agent

    4 months ago

    Hamilton, Canada Sandman Hotel Group Full time

    First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and...

  • Guest Service Agent

    3 months ago

    Hamilton, Canada Sandman Hotel Group Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Guest Services Agent

    6 days ago

    Hamilton, Canada TownePlace Suites by Marriott Hamilton Full time

    **POSITION**:Guest Services Ambassador **STATUS/LENGTH**: Part-Time **HOURS OF WORK**:16 - 20 per week **SUMMARY OF DUTIES**: Reporting directly to the Guest Service Supervisor. With Sales administrative responsibilities that will be supervised by the Sales Manager, this position is responsible supporting all aspects of Guest Service Supervisor role and...

  • Guest Services Reservations Manager

    4 weeks ago

    Hamilton, Ontario, Canada Accor Hotels Full time

    Job Schedule: Full TimeJob type: Permanent ContractBrands: FAIRMONTJob Category: Sales & MarketingLocation: __jobinformationwidget.freetext.LocationText__Reference: REF34405EReservations SupervisorRegion: Luxury & LifestyleWhy join Accor?At Accor, we are more than just a global leader in hospitality. We embrace individuality and provide opportunities that...

  • Part Time Leasing Agent, 2+ Yrs of Exp.,

    4 months ago

    Hamilton, Canada Del Management Solutions Inc Full time

    We are currently seeking a part-time **Leasing Agent **to join our team in Hamilton. The Leasing Agent works under the direction of the Property Manager. The Leasing Agent is responsible for the leasing administration of a portfolio of properties for our client(s) and will need to travel to the various properties within the portfolio. As a member of the...

  • Part Time Leasing Agent, 2+ Yrs of Exp.,

    2 weeks ago

    Hamilton, Canada Del Management Solutions Inc Full time

    We are currently seeking a part-time **Leasing Agent **to join our team in Hamilton. The Leasing Agent works under the direction of the Property Manager. The Leasing Agent is responsible for the leasing administration of a portfolio of properties for our client(s) and will need to travel to the various properties within the portfolio. As a member of the...

  • Part Time Leasing Agent, 2+ Yrs of Exp.,

    3 months ago

    Hamilton, Canada Del Management Solutions Inc Full time

    We are currently seeking a part-time **Leasing Agent **to join our team in Hamilton. The Leasing Agent works under the direction of the Property Manager. The Leasing Agent is responsible for the leasing administration of a portfolio of properties for our client(s) and will need to travel to the various properties within the portfolio. As a member of the...

  • Full Time/ Part Time Airport Customer Service Agent

    3 months ago

    Hamilton, Canada The Landline Company Full time

    **Full Time/ Part Time Customer Service Agent** **The Landline Company** Hamilton, ON **Our Values**: Care for our communities. Be obsessive about the needs of our customers. Take care of each other and ourselves. Operate with kindness, integrity and ingenuity. **The Role**: We’re seeking Part Time & Full Time Customer Service Agents to join our team...

  • Part Time Airport Customer Service Agent

    4 months ago

    Hamilton, Canada The Landline Company Full time

    **Full Time/ Part Time Customer Service Agent** **The Landline Company** Hamilton, ON - **Shift Time: 3:30 am - 7:30 am (Full Availability Monday-Sunday)**_ **Our Values**: Care for our communities. Be obsessive about the needs of our customers. Take care of each other and ourselves. Operate with kindness, integrity and ingenuity. **The Role**: We’re...

  • Front Desk Agent

    4 months ago

    Hamilton, Canada Premier Inn Full time

    Job Overview: **Responsibilities**: - Greet guests and provide them with exceptional service - Check guests in and out of the hotel - Answer phone calls and assist with inquiries - Handle guest requests and resolve any issues promptly - Process payments and maintain guest accounts - Assist with reservations and room assignments - Maintain a clean and...

  • Front Desk Agent

    3 weeks ago

    Hamilton, Canada Vrancor Full time

    ACCEPTING APPLICATIONS IN PERSON 2 DAYS ONLY Sat. Sept 7th & Sun. Sept 8th, 2024 10:00am - 1:00pm The _**Holiday Inn Express Hamilton**_ hotel is opening soon (at 1276 Upper James Street) and - Room Attendants (Cleaning Team), Night Auditors & Guest Service Agents (Front Desk Team), - Breakfast Attendants, Maintenance, - Guest Services Mgr. (Front Desk...

  • Guest Service Agent

    3 months ago

    Hamilton, Canada Massage Addict Hamilton West Mountain Full time

    _Guest Services Associate _ **About us** Massage Addict Hamilton is a small business in Hamilton, ON. We are fast-paced and fun. Our work environment includes: - Flexible working hours - Relaxed atmosphere **POSITION**: Guest Services Administrator/Front Desk Associate *** We are looking for Guest Service Administrators with exceptional interpersonal,...

  • Full Time Insurance Account Representative

    3 months ago

    Hamilton, Canada Jennifer Book - Desjardins Insurance Agent Full time

    **Fast Paced Insurance Office looking to Grow in Hamilton ! If you are looking for a rewarding career in a very stable industry, see below and apply!** Our Office is based in Hamilton ON and the Job requires individual to be physically in office ** Full Time Permanent Position** Our office has an excellent energy and we are looking to grow with a like...

Part Time Guest Services Agent

4 months ago

Hamilton, Canada Vrancor Full time

**POSITION AVAILABLE: Guest Service Agent**

**REPORTS TO**:Guest Services Manager**

**LOCATION: Staybridge Suites Hamilton**

**ADDRESS: 20 Caroline St. South Hamilton, ON L8P 0B1**
- **Flexible for all shifts and weekends**_

**SUMMARY**:
Under the general guidance and supervision of the Guest Services Manager, the Guest Service Agent is responsible to ensure guest satisfaction by dealing with guests in a pleasant, efficiently, courteous, and professional manner, answering any questions and following up on requests and problems promptly. It is also the responsibility of the Guest Service Agent to efficiently handle any function of the front office from the reception.

If you carry the hospitality gene and passion to delivering and exceptional customer service experience and seeking for an exciting change...this is it. We want to meet you.

**RESPONSIBILITIES**
- Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy.
- Performs credit card verifications; when declined contacts guest for alternative payment arrangements.
- Room block all VIP's, group and special requests.
- Ensures that the VIP list and room service requisitions are accurate and complete, then distributes.
- Operates the front office computer system, posts all guests charges and payments, incurred during the shift and balance shift totals by department to backup documents.
- Prepares guest keys using key envelopes and/or room slips.
- Ensures all guest registration cards and credit cards are correctly completed and filed by room number.
- Checks all credit cards using point-of-sale authorization terminals and cancellation bulletins and obtains authorization for those accounts which have exceeded house floor limits.
- Maintains cashier float as supplied, provides currency exchange for guests and efficiently prepares cash deposit.
- Reports overages and shortages on a daily basis. Responsible to present and/or return float intact upon request.
- Communicates with housekeeping in order to deal with early check-ins, late check-outs, day rooms, unexpected departures, stayovers and room changes.
- Issues and controls safety deposit boxes to guests in accordance with hotel procedures.
- Mails any delayed guest charge receipts.
- Assists with room reservations and switchboard operation when necessary.
- Works to attain the best occupancy and average daily rate possible, assessing the guests and attempting to upsell.
- Negotiates rates within parameters set by the FOM.
- Reports to supervisors any guest complaints or security issues.
- Records and enters all wake-up calls and ensures they are given at the correct time to the correct room.
- Reports any equipment malfunction, emergency situations or suspicious persons to the supervisor.
- Handle all guest inquiry or complaints in an efficiently and reports any guest complaints to supervisor immediately if he/she cannot handle it personally.
- Ensures guest satisfaction.

**REQUIRMENTS**:

- Minimum of 2 years’ experience in Hotel Front Desk role preferred
- Knowledge of Opera Reservations system is preferred
- Day, evening and night availability and flexible working hours for a 24-hour establishment
- Strong analytical abilities, detail oriented and able to multitask
- High school or college diploma in Hospitality or Tourism an asset
- Advanced knowledge of Excel & Microsoft Office
- Bilingual an asset

**Apply...**

Vrancor Hospitality is an equal opportunity employer and we would like to thank all applicants for their interest. Only those applicants under consideration will be contacted.

**Job Type**: Part-time

Schedule:

- 4 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Work Location: In person