Front Desk Agent
2 weeks ago
Job Overview:
**Responsibilities**:
- Greet guests and provide them with exceptional service
- Check guests in and out of the hotel
- Answer phone calls and assist with inquiries
- Handle guest requests and resolve any issues promptly
- Process payments and maintain guest accounts
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
**Skills**:
- Customer service experience is essential
- Multilingual abilities are a plus
- Knowledge of hotel operations is advantageous
- Bilingual proficiency is beneficial
- Strong guest services orientation
- Proficient in phone etiquette and phone systems
- Hospitality industry knowledge is preferred
- Front desk experience is a bonus
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests
**Job Types**: Full-time, Part-time
Schedule:
- Every Weekend
- Monday to Friday
Work Location: In person
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