![Aurora Recovery Centre](https://media.trabajo.org/img/noimg.jpg)
Client Care Specialist
2 weeks ago
**About us**
Aurora Recovery Centre is a leading addiction treatment center that provides comprehensive and personalized care to individuals struggling with substance abuse and related mental health issues. Our mission is to offer a safe and supportive environment where clients can heal, recover, and achieve long-term sobriety.
**Job Summary**:
We're seeking a dedicated and compassionate Client Care Specialist to join our team. As a Client Care Specialist, you will play a pivotal role in creating a positive and supportive experience for our clients as they embark on their journey toward recovery and personal growth. Through your excellent communication skills, empathy, and commitment to exceptional service, you will ensure that clients receive the care and information they need to navigate their recovery process smoothly.
**Key Responsibilities**:
- Responsibly and effectively handle incoming inquiries from clients and families, providing accurate and detailed information about our services, programs, and policies.
- Provide exceptional customer service by addressing client needs, assisting with inquiries, and resolving issues promptly and professionally.
- Receive and process payments accurately and securely, following established procedures and ensuring proper documentation.
- Efficiently handle and process client requests for services, appointments, and support, coordinating with the appropriate departments to meet their needs.
- Listen actively to clients' concerns, troubleshoot problems, and find solutions that align with the recovery center's policies and values.
**Qualifications**:
- High school diploma or equivalent; further education or training in customer service is an asset.
- Proven experience in customer service, preferably in a healthcare or service-oriented setting.
- Excellent verbal and written communication skills, with the ability to convey empathy and understanding.
- Strong problem-solving skills and the ability to navigate challenging situations with composure.
- Proficiency in using computer systems, including data entry and documentation.
- Detail-oriented mindset and strong organizational skills.
- Ability to work collaboratively within a team and adapt to a dynamic environment.
- Knowledge of recovery or mental health services is a plus.
**Job Types**: Full-time, Part-time
**Salary**: $17.00-$22.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Tuition reimbursement
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Gimli, MB R0C 0M0: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
-
Client Care Specialist
4 weeks ago
Gimli, Canada Aurora Recovery Centre Full time**General**: Reporting to the Clinical Director, the Continuing Care Advocate (“CCA”) is responsible for ensuring a smooth transition for patients into the community through supporting the patient’s execution of their Continuing Care Plan (CCP). The CCA will engage in the near final stages of the Continuing Care Plan through discharge, Aftercare and...
-
Client Care Specialist
2 weeks ago
Gimli, Canada Aurora Recovery Centre Full time**General**: Reporting to the Clinical Director, the Continuing Care Advocate (“CCA”) is responsible for ensuring a smooth transition for patients into the community through supporting the patient’s execution of their Continuing Care Plan (CCP). The CCA will engage in the near final stages of the Continuing Care Plan through discharge, Aftercare and...
-
Client Care Specialist
2 weeks ago
Gimli, Canada Aurora Recovery Centre Full timeGeneral: Reporting to the Clinical Director, the Continuing Care Advocate ("CCA") is responsible for ensuring a smooth transition for patients into the community through supporting the patient's execution of their Continuing Care Plan (CCP). The CCA will engage in the near final stages of the Continuing Care Plan through discharge, Aftercare and beyond as...
-
Customer Care Specialist
4 weeks ago
Gimli, Canada Vidir Full time**Vidir Solutions Inc., Elevating Careers and Community**“We rise by lifting others” - Robert Ingersol What makes a Vidir Hero? Someone who serves others, acts with integrity, keeps others safe, and uses their powers to elevate others. Our team at Vidir is made up of individuals who help others do what they do best. Whether that’s creating a perfect...
-
Gimli, Canada BRIO INSURANCE Full time**Auto & Property Insurance Specialist l** **Permanent Full-Time, Brio Gimli** **Excellent learning environment with one of Manitoba’s Top Employers** We wouldn’t be a top employer without the team we work with! **We value**: - making a difference in the lives of our members and in our communities - our employees, empowering them with opportunities...
-
Auto Insurance Specialist L
1 week ago
Gimli, Canada BRIO INSURANCE Full time**Auto Insurance Specialist** **Full-Time, Brio Gimli/Arborg** **Excellent learning environment with one of Manitoba’s Top Employers** We wouldn’t be a top employer without the team we work with! **We value**: - making a difference in the lives of our members and in our communities - our employees, empowering them with opportunities to learn,...
-
Auto Insurance Specialist L
1 week ago
Gimli, Canada BRIO INSURANCE Full time**Auto Insurance Specialist** **Full-Time, Brio Gimli** **Excellent learning environment with one of Manitoba’s Top Employers** We wouldn’t be a top employer without the team we work with! **We value**: - making a difference in the lives of our members and in our communities - our employees, empowering them with opportunities to learn, advance and...
-
Auto Insurance Specialist L
6 days ago
Gimli, Canada Brio Insurance Full time**Auto Insurance Specialist** **Permanent Full-Time, Brio Gimli/Arborg** **Excellent learning environment with one of Manitoba’s Top Employers** We wouldn’t be a top employer without the team we work with! **We value**: - making a difference in the lives of our members and in our communities - our employees, empowering them with opportunities to...
-
Home Care Attendant
2 weeks ago
Gimli, Canada Interlake-Eastern Regional Health Authority Full time**GENERAL** **Description**: - Home Care Attendant**Competition #**: - GIM HC 233/24R**Posting Date**: - 02/06/2024**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based...
-
Home Care Attendant
3 weeks ago
Gimli, Canada Interlake-Eastern Regional Health Authority Full time**GENERAL** **Description**: - Home Care Attendant**Competition #**: - GIM HC 233/24**Posting Date**: - 01/25/2024**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based...
-
Home Care Attendant
4 weeks ago
Gimli, Canada Interlake-Eastern Regional Health Authority Full time**GENERAL** **Description**: - Home Care Attendant**Competition #**: - GIM HC 535/23**Posting Date**: - 05/11/2023**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based...
-
Home Care Attendant
4 weeks ago
Gimli, Canada Interlake-Eastern Regional Health Authority Full time**GENERAL** **Description**: - Home Care Attendant**Competition #**: - GIM HC 218/24**Posting Date**: - 01/23/2024**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based...
-
Home Care Attendant
3 weeks ago
Gimli, Canada Interlake-Eastern Regional Health Authority Full time**GENERAL** **Description**: - Home Care Attendant**Competition #**: - GIM HC 247/24**Posting Date**: - 01/30/2024**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based...
-
Client Services Representative
2 weeks ago
Gimli, Canada Gimli Veterinary Services Full timeVeterinary Client Services Representative (CSR) Job Duties - Provide top-notch customer service: greet customers, answer questions, process incoming and outgoing appointments - Monitor client flow from check-in to discharge - Process payment transactions - Answer 4-line switch board, which will involve answering questions, screening emergent and non...
-
Home Care Attendant
2 weeks ago
Gimli, Canada Interlake-Eastern Regional Health Authority Full timeGENERALDescription: Home Care AttendantCompetition #: GIM HC 1094/23Posting Date: 08/15/2023Status: ActiveType: ExternalDESCRIPTIONThe Interlake-Eastern Regional Health AuthorityOur VisionWe will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based care to improve health status and outcomes in all of...
-
Home Care Case Coordinator
3 weeks ago
Gimli, Canada Interlake-Eastern Regional Health Authority Full time**GENERAL** **Description**: - Home Care Case Coordinator**Competition #**: - GIM HC 1154/24**Posting Date**: - 06/18/2024**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated,...
-
Home Care Resource Coordinator
1 month ago
Gimli, Canada Interlake-Eastern Regional Health Authority Full time**GENERAL** **Description**: - Home Care Resource Coordinator**Competition #**: - GIM HC 539/24**Posting Date**: - 03/12/2024**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision - We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated,...
-
Health Care Aide
4 weeks ago
Gimli, Canada Interlake-Eastern Regional Health Authority Full time**GENERAL** **Description**: - Health Care Aide**Competition #**: - GIM AC 120/24oe**Posting Date**: - 02/15/2024**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision - We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based...
-
Veterinary Client Services Representative
3 weeks ago
Gimli, Canada Gimli Veterinary Services Full timeGimli Veterinary Services is a local woman-owned private practice located within just 5 minutes of the beautiful banks of Lake Winnipeg in Gimli Manitoba. We're looking for a full-time Client Services Representative to join our fun and engaging team of animal lovers. **About the Role** The Client Services Representative (CSR) act as the first and last...
-
Client Service Representative
2 weeks ago
Gimli, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...