Client Care Specialist

5 months ago

Gimli, Canada Aurora Recovery Centre Full time

**General**: Reporting to the Clinical Director, the Continuing Care Advocate (“CCA”) is responsible for ensuring a smooth transition for patients into the community through supporting the patient’s execution of their Continuing Care Plan (CCP). The CCA will engage in the near final stages of the Continuing Care Plan through discharge, Aftercare and beyond as the primary connection with Aurora. The CCA will work in conjunction with the counselling team, ARC Counselling, other continuing care providers, Admissions Coordinators and families to support, and report the patient's transition and progress to bring meaning to Recovery for Life.

**Responsibilities**:
Ensure the patient's Continuing Care Plan is complete and approved by the patient's counsellors and that arrangements are complete for all necessary Recovery Capital supports. This includes, but is not limited to a sponsor,After Care Group Sessions, counselling, therapy, medical appointments, support groups, sober living, etc.

Oversee the discharge process to ensure that all necessary paperwork, information, transportation, medications and other arrangements are complete and approved.

Ensure that the departing patient has completed the final patient survey, has been given the opportunity to provide testimonial and internet “reviews.”

Contact the patient by phone within 48 hours of discharge and each week for three weeks thereafter. The primary purpose of these calls is to gather information on the patient's adherence to the Recovery Plan, provide initial support and encouragement to the patient and direct the patient's counsellor, or after care counsellor, to follow up if significant issues have been identified. The CCA should also be advocating the patient engage in additional aftercare groups, individual, couples or family counselling if necessary.

The CCA should be an advocate of additional support that may be beneficial to the patient for the aftercare group, individual, couples or family counselling or therapy. The CCA would be responsible for notifying the Admissions Coordinator and designated counselors of any concerns regarding the patient's physical/emotional health and relapse.

Document all contacts with patients after treatment in FYI on a timely basis. Create and maintain supplemental data bases to support our management and execution of Continuing Care services to the patient.

Monitor patient's participation in Continuing Care weekly programming, Aftercare Group, counselling, therapy and any other Continuing Care Plan programs.

Participate in Continuing Care meetings.

Lead the development of suitable Aftercare Program supports in all locations where the patient lives to ensure the Continuing Care commitments we make are adequately served in a manner consistent with our brand.

**Job Types**: Full-time, Part-time

**Salary**: $17.00-$23.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Gimli, MB R0C 0M0: reliably commute or plan to relocate before starting work (required)

Work Location: In person

  • Client Care Specialist

    5 months ago

    Gimli, Canada Aurora Recovery Centre Full time

    **About us** Aurora Recovery Centre is a leading addiction treatment center that provides comprehensive and personalized care to individuals struggling with substance abuse and related mental health issues. Our mission is to offer a safe and supportive environment where clients can heal, recover, and achieve long-term sobriety. **Job Summary**: We're...

  • Client Care Specialist

    5 months ago

    Gimli, Canada Aurora Recovery Centre Full time

    **General**: Reporting to the Clinical Director, the Continuing Care Advocate (“CCA”) is responsible for ensuring a smooth transition for patients into the community through supporting the patient’s execution of their Continuing Care Plan (CCP). The CCA will engage in the near final stages of the Continuing Care Plan through discharge, Aftercare and...

  • Client Service Representative

    4 weeks ago

    Gimli, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Home Care Case Coordinator

    2 months ago

    Gimli, Canada Interlake-Eastern Regional Health Authority Full time

    **GENERAL** **Description**: - Home Care Case Coordinator**Competition #**: - GIM HC 1525/24o**Posting Date**: - 09/03/2024**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated,...

  • Home Care Case Coordinator

    1 week ago

    Gimli, Canada Interlake-Eastern Regional Health Authority Full time

    **GENERAL** **Description**: - Home Care Case Coordinator**Competition #**: - GIM HC 2159/24**Posting Date**: - 11/05/2024**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated,...

  • Administrative Support Specialist

    3 weeks ago

    Gimli, Canada Aurora Recovery Centre Full time

    Job Title: Administrative Support SpecialistJob Summary: We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Aurora Recovery Centre. As an Administrative Support Specialist, you will provide administrative support to the HR department, ensuring that all tasks are completed efficiently and...

  • Administrative Support Specialist

    2 weeks ago

    Gimli, Canada Aurora Recovery Centre Full time

    Aurora Recovery Centre is seeking an experienced Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for coordinating the activities of the HR department to ensure they meet the organization's goals. This includes scheduling and confirming appointments, answering telephone and electronic...

  • Administrative Support Specialist

    3 weeks ago

    Gimli, Canada Aurora Recovery Centre Full time

    Job SummaryAurora Recovery Centre is seeking an experienced Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for coordinating the activities of the HR department to ensure they meet the organization's goals. This is a permanent position with a 30-40 hour workweek.Key...

  • Client Service Representative

    5 months ago

    Gimli, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Administrative Support Specialist

    2 weeks ago

    Gimli, Canada Aurora Recovery Centre Full time

    Aurora Recovery Centre is seeking an Administrative Support Specialist to join our team. The successful candidate will be responsible for coordinating the activities of the HR department to ensure they meet the organization's goals. Key responsibilities include scheduling and confirming appointments, answering telephone and electronic enquiries, and...

  • Accounting Specialist

    3 weeks ago

    Gimli, Canada Viking Inn Full time

    Job SummaryWe are seeking a highly skilled Accounting Specialist to join our team at D Spot Dessert Cafe Fort McMurray. As an Accounting Specialist, you will be responsible for maintaining accurate financial records, preparing financial statements, and ensuring compliance with accounting standards.Key ResponsibilitiesCalculate and prepare cheques for...

  • Home Support Worker

    5 months ago

    Gimli, Canada Aurora Recovery Centre Full time

    **About us** Aurora Recovery Centre is a leading addiction treatment center that provides comprehensive and personalized care to individuals struggling with substance abuse and related mental health issues. Our mission is to offer a safe and supportive environment where clients can heal, recover, and achieve long-term sobriety. **Job...

  • Home Support Worker

    5 months ago

    Gimli, Canada Aurora Recovery Centre Full time

    **About us** Aurora Recovery Centre is a leading addiction treatment center that provides comprehensive and personalized care to individuals struggling with substance abuse and related mental health issues. Our mission is to offer a safe and supportive environment where clients can heal, recover, and achieve long-term sobriety. **Job...

  • Home Support Worker

    5 months ago

    Gimli, Canada Aurora Recovery Centre Full time

    Education: No degree, certificate or diploma - Experience: Experience an asset **Work setting**: - Rural area - Health care institution, facility or clinic **Tasks**: - Administer bedside and personal care - Administer medications - Assist clients in water (i.e. pool) - Assist clients with bathing and other aspects of personal hygiene - Assist in regular...

  • Home Support Worker

    5 months ago

    Gimli, Canada Aurora Recovery Centre Full time

    Education: - Expérience: **Education**: - No degree, certificate or diploma **Work setting**: - Rural area - Health care institution, facility or clinic **Tasks**: - Administer bedside and personal care - Administer medications - Assist clients in water (i.e. pool) - Assist clients with bathing and other aspects of personal hygiene - Assist in regular...

  • Counsellors

    5 months ago

    Gimli, Canada Aurora Recovery Centre Full time

    **About us** Aurora Recovery Centre is a leading addiction treatment center that provides comprehensive and personalized care to individuals struggling with substance abuse and related mental health issues. Our mission is to offer a safe and supportive environment where clients can heal, recover, and achieve long-term sobriety. **Job Summary**: As a...

  • Administrative Support Specialist

    3 days ago

    Gimli, Canada Aurora Recovery Centre Full time

    Job SummaryAurora Recovery Centre is seeking a skilled Administrative Assistant to join our HR department.Key ResponsibilitiesCoordinate HR department activities to meet organizational goals.Schedule and confirm appointments.Provide exceptional customer service.Manage office supplies and maintain inventory.Arrange travel and make reservations.Compile data,...

  • Fitness and Wellness Instructor

    5 months ago

    Gimli, Canada Aurora Recovery Centre Full time

    Duties: - Provide education and guidance on wellness topics to individuals or groups - Develop and deliver wellness programs, workshops, and presentations - Conduct assessments to identify individual wellness needs and goals - Create personalized wellness plans for clients based on their specific needs and preferences - Monitor client progress and provide...

  • Lpn, Dialysis

    2 months ago

    Gimli, Canada Interlake-Eastern Regional Health Authority Full time

    **GENERAL** **Description**: - LPN, Dialysis**Competition #**: - GIM AC 1905/24**Posting Date**: - 09/19/2024**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based care...

  • Domestic Violence Counsellor

    2 months ago

    Gimli, Canada Interlake Women's Resource Centre Full time

    **Job description** **EMPLOYMENT OPPORTUNITY** **INTERLAKE WOMEN’S RESOURCE CENTRE INC.** **Box 1991 87-5th Avenue Gimli, Manitoba (204)642-8264** Two positions available **1.0 FT Domestic Violence Counsellor 1 Year Term with possible extension (Gimli Office)** **1.0 FT Domestic Violence Counsellor Full-Time Permanent (Gimli...