Systems Support Professional- Tier 1.5

**The Systems Support Professional (Tier 1.5)** The Systems Support Professional represents the front end of Jolera and is key to delivering best-in-class resolutions for our customers and their employees/members. The incumbent will demonstrate confident and appropriate communication skills both verbally and electronically. They have the ability to judge...

**In this role, you will be providing overnight, remote deskside support for the hours of 12am - 8am EST **While at our clients’ offices, you’ll need to use your broad technical knowledge to identify, troubleshoot, and resolve user issues on a variety of devices - workstations, laptops, smartphones, and other peripherals. You will also configure devices,...

**Who We Are** *** Jolera Inc. is a multinational technology hybrid aggregate service provider (HASP) focused on delivering IT solutions As-a-Service for its customers and channel partners. We are Canadian-based with more than 18 years of experience in the industry. We know that IT solutions require more than just technology - they need skilled people...

**Who We Are** Jolera is one of the worlds largest and most successful privately-owned global IT Security and Solutions providers. As part of the Jolera team, you will be a member of a high-performance, innovative solutions environment where the people are dedicated and focused on continuous learning and growth opportunities. Jolera is an organization that...

Reporting to the Director, It Infrastructure and Operations The Tier 1 Technical Support Analyst acts as the contact point for support enquiries and providing timely resolutions and/or escalations to Tier 2 & 3 Support Teams. Initiates escalations and communications for incidents and maintains service ticket information. In addition, the individual manages...

We have teams across the world, including the US, Canada, UK, Israel, Bulgaria, and Australia — and we're still growing. Our primary goal is to deliver the best technology in the industry. You can hear all about it in our latest brand video. Sounds exciting? Then read on, because we're in pursuit of the best and the brightest minds to help us achieve our...

We are currently looking to hire for our System Support team! In this position, the System Support team member will work with clients by providing them with system support on Harmony (portfolio management software). The role requires collaboration with intelligent, energetic, and driven colleagues in a friendly and agile office environment. You will be the...

Description: Our client in the healthcare technology industry, in DT Toronto, is seeking a talented IT Summer Student to assist with Tier I Support for a 3-month contract employment opportunity. As a Tier I Support Technician, you will support end users with everyday hardware and software issues, fully on-site in downtown Toronto, Ontario. The ideal...

This is a contract position for a Systems Administrator / Operations Support Specialist for our public sector client.Work location: North YorkDuration: Twelve Months7.25 hours/dayThis is a Hybrid role that requires the candidate to be onsite 3 days of the week (This is a mandatory requirement of the role and is non-negotiable outside of exceptional...

Arthur Grand Technologies is currently seeking a highly motivated and skilled **Systems Administrator/Operations Support Specialist **for one of our clients. **Role: Systems Administrator/Operations Support Specialist** **Location: Toronto, Ontario (Hybrid)** **Duration: Long term** **Must haves**: - Tier 1 business help desk and service/incident...

**Dawn InfoTek Inc.** is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients. We are currently seeking competent individuals to fulfill the role of **Systems...

**About **Thentia** Thentia is a fast-growing, venture capital-backed software as a service (SaaS) company that is emerging as a world leader in government technology with a platform that is transforming and modernizing how regulatory organizations are conducting business. As a company of builders, thinkers, and owners, Thentia gives employees the...

Arthur Grand Technologies is currently seeking a highly motivated and **Systems Administrator/Operations Support Specialist - Intermediate** for one of our clients. **Position: Systems Administrator/Operations Support Specialist - Intermediate** **Location: Toronto, Ontario (Hybrid)** **Duration: Long Term Contract** **Must haves**: - Tier 1 business...

: We are currently looking for a lead tech support colleague to join the team in Toronto as part of our Global IT Service Desk. The Lead, Tech Support will be responsible for providing top-tier technical support to our engineering team, C-suite, and in-office and remote employees. Responsibilities will include troubleshooting and resolving complex issues,...

**In this role, you will be providing deskside support at the client location in Toronto Downtown.** **Afternoon Shift - 2pm - 10pm** While at our clients’ offices, you’ll need to use your broad technical knowledge to identify, troubleshoot, and resolve user issues on a variety of devices - workstations, laptops, smartphones, and other peripherals. You...

Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC’s powerful software transforms how firms optimize productivity, minimize risk and drive growth by planning and managing all financials, projects, resources, and content assets - all...

Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC's powerful software transforms how firms optimize productivity, minimize risk and drive growth by planning and managing all financials, projects, resources, and content assets - all...

**About us**: EGATE Networks is a leading provider of managed network services, VoIP solutions and digital signage. Whether we’re an extension of a client’s existing IT team, or managing their outsourced IT structure, we’re customer obsessed and aim to provide best in class services. Our team is small but our impact is mighty! **About the...

**About us**: The University of Toronto Libraries system is the largest academic library in Canada and is consistently ranked in the top ten among academic research libraries in North America. The system consists of 40 libraries located on three university campuses: St. George, Mississauga, and Scarborough. This array of college libraries, special...

**Summa** **ry**: As a Seasonal Tier 1 Customer Service Representative, you will support customers with a variety of enquiries via calls, tickets, and chat during our busiest season. You will be responsible for providing helpful information, answering questions, supporting Tier 1 level technical troubleshooting or set-up processes, creating orders, and...