Systems Support Professional- Tier 1.5

**The Systems Support Professional (Tier 1.5)** The Systems Support Professional represents the front end of Jolera and is key to delivering best-in-class resolutions for our customers and their employees/members. The incumbent will demonstrate confident and appropriate communication skills both verbally and electronically. They have the ability to judge...

**The Systems Support Professional (Tier 1.5)** The Systems Support Professional represents the front end of Jolera and is key to delivering best-in-class resolutions for our customers and their employees/members. The incumbent will demonstrate confident and appropriate communication skills both verbally and electronically. They have the ability to judge...

**Who We Are** Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide. Jolera headquarters are in Toronto and we have offices all across Canada. We’ve...

**In this role, you will be providing deskside support at the client location in Toronto Downtown.** While at our clients’ offices, you’ll need to use your broad technical knowledge to identify, troubleshoot, and resolve user issues on a variety of devices - workstations, laptops, smartphones, and other peripherals. You will also configure devices,...

**In this role, you will be providing deskside support at the client location in Toronto Downtown.** While at our clients’ offices, you’ll need to use your broad technical knowledge to identify, troubleshoot, and resolve user issues on a variety of devices - workstations, laptops, smartphones, and other peripherals. You will also configure devices,...

**In this role, you will be providing overnight, remote deskside support for the hours of 12am - 8am EST **While at our clients’ offices, you’ll need to use your broad technical knowledge to identify, troubleshoot, and resolve user issues on a variety of devices - workstations, laptops, smartphones, and other peripherals. You will also configure devices,...

**Who We Are** *** Jolera Inc. is a multinational technology hybrid aggregate service provider (HASP) focused on delivering IT solutions As-a-Service for its customers and channel partners. We are Canadian-based with more than 18 years of experience in the industry. We know that IT solutions require more than just technology - they need skilled people...

**Who We Are** Jolera is one of the worlds largest and most successful privately-owned global IT Security and Solutions providers. As part of the Jolera team, you will be a member of a high-performance, innovative solutions environment where the people are dedicated and focused on continuous learning and growth opportunities. Jolera is an organization that...

We have teams across the world, including the US, Canada, UK, Israel, Bulgaria, and Australia — and we're still growing. Our primary goal is to deliver the best technology in the industry. You can hear all about it in our latest brand video. Sounds exciting? Then read on, because we're in pursuit of the best and the brightest minds to help us achieve our...

Reporting to the Director, It Infrastructure and Operations The Tier 1 Technical Support Analyst acts as the contact point for support enquiries and providing timely resolutions and/or escalations to Tier 2 & 3 Support Teams. Initiates escalations and communications for incidents and maintains service ticket information. In addition, the individual manages...

We have teams across the world, including the US, Canada, UK, Israel, Bulgaria, and Australia — and we're still growing. Our primary goal is to deliver the best technology in the industry. You can hear all about it in our latest brand video. Sounds exciting? Then read on, because we're in pursuit of the best and the brightest minds to help us achieve our...

**Overview**: We are currently looking for a lead tech support colleague to join the team in Toronto as part of our Global IT Service Desk. The Lead, Tech Support will be responsible for providing top-tier technical support to our engineering team, C-suite, and in-office and remote employees. Responsibilities will include troubleshooting and resolving...

**Who We Are** Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide. Jolera headquarters are in Toronto and we have offices all across Canada. We’ve...

We are currently looking to hire for our System Support team! In this position, the System Support team member will work with clients by providing them with system support on Harmony (portfolio management software). The role requires collaboration with intelligent, energetic, and driven colleagues in a friendly and agile office environment. You will be the...

About Symcor Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way. **The...

We are currently looking to hire for our System Support team! In this position, the System Support team member will work with clients by providing them with system support on Harmony (portfolio management software). The role requires collaboration with intelligent, energetic, and driven colleagues in a friendly and agile office environment. You will be the...

We are currently looking to hire for our System Support team! In this position, the System Support team member will work with clients by providing them with system support on Harmony (portfolio management software). The role requires collaboration with intelligent, energetic, and driven colleagues in a friendly and agile office environment. You will be the...

Description: Our client in the healthcare technology industry, in DT Toronto, is seeking a talented IT Summer Student to assist with Tier I Support for a 3-month contract employment opportunity. As a Tier I Support Technician, you will support end users with everyday hardware and software issues, fully on-site in downtown Toronto, Ontario. The ideal...

This is a contract position for a Systems Administrator / Operations Support Specialist for our public sector client.Work location: North YorkDuration: Twelve Months7.25 hours/dayThis is a Hybrid role that requires the candidate to be onsite 3 days of the week (This is a mandatory requirement of the role and is non-negotiable outside of exceptional...

This is a contract position for a Systems Administrator / Operations Support Specialist for our public sector client.Work location: North YorkDuration: Twelve Months7.25 hours/dayThis is a Hybrid role that requires the candidate to be onsite 3 days of the week (This is a mandatory requirement of the role and is non-negotiable outside of exceptional...