Sales/customer Service
6 months ago
**Job Summary**:
As a Sales Representative with Customer Service responsibilities, you will be the face of our company, engaging with customers to understand their needs and provide tailored solutions. You will drive sales by building strong customer relationships, offering exceptional service, and promoting our products/services effectively.
**Key Responsibilities**:
- **Sales Execution**: Meet or exceed sales targets by promoting and selling products/services to new and existing customers.
- **Product Knowledge**: Maintain a deep understanding of our products/services and effectively communicate their benefits to customers.
- **Customer Service**: Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring a positive customer experience.
- **Relationship Building**: Build and maintain long-term relationships with customers to foster loyalty and repeat business.
- **Market Analysis**: Stay updated on industry trends, market conditions, and competitor activities to identify sales opportunities.
- **Reporting**: Maintain accurate records of customer interactions, sales activities, and pipeline management using CRM software.
- **Team Collaboration**: Work closely with the sales, marketing, and customer service teams to align strategies and achieve company goals.
- **Continuous Improvement**: Participate in training and development programs to enhance sales skills and product knowledge.
**Qualifications**:
- **Education**: High school diploma or equivalent (Bachelor’s degree in Business, Marketing, or a related field preferred).
- **Experience**: Proven experience in sales and customer service, preferably in [relevant industry].
- **Skills**:
- Excellent communication and interpersonal skills.
- Strong problem-solving and negotiation abilities.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office Suite and CRM software.
- Strong organizational and time-management skills.
- **Characteristics**: Highly motivated, customer-focused, results-oriented, and adaptable to change.
**Job Types**: Part-time, Internship / Co-op
Contract length: 3 months
Pay: $16.55-$26.69 per hour
Expected hours: No more than 20 per week
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
**Education**:
- Secondary School (preferred)
Work Location: Hybrid remote in Scarborough, ON M1X 0C3
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