Insurance Administrator

3 weeks ago


Brantford, Canada Westland Insurance Ltd. Full time

We’re searching for an Insurance Administrator. Are you searching for new possibilities?

Westland Insurance Group Ltd. has an exciting opportunity for an Insurance Administrator in Ontario at our Brantford office working on a hybrid schedule. This is an exciting opportunity for an individual with excellent communication and organization skills.

Discover what’s possible, with Westland.

The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

As an Insurance Administrator, you are often the first line of communication with Westland Insurance. You need to be an exceptionally service-driven, people person with an excellent phone voice and organizational skills. Do you have an outgoing, friendly disposition and can naturally make others feel comfortable? Your professional approach and inviting personality will make you an ideal person to create the first impression for our clients.

Interested in learning more?

**Why you'll love Westland**:

- An open, flexible and welcoming workplace
- Plenty of opportunities to grow and learn
- Autonomy to own your own success
- Total rewards program that takes care of your financial, physical, and mental health Amplifying Communities, a program to support causes that matter most to our employees and clients
- Diverse mix of staff and demonstrated work/life balance

**Why we’ll love You**:

- Minimum 3 years' prior reception, customer service, or related experience
- Excellent verbal communication skills for greeting clients, answering calls and dealing with multiple requests internally and externally
- Effectively work in a team environment
- Self-motivated and ability to demonstrate initiative
- Excellent time management skills and the ability to multi-task, think quickly, and problem solve
- Demonstrated ability to maintain confidentiality and to exercise discretion
- Strong work ethic without sacrificing your ability to have fun on the job
- Ability to work Monday to Friday 9 am - 5 pm
- Computer and MS office experience
- Bonus RIBO license

**Once here, you'll**:

- Greet guests and provide direction accordingly
- Answer and direct incoming calls
- Receive, sort and prepare all outgoing mail by post and/or courier into correct categories, using established guidelines
- Receive, sort and distribute all incoming mail/courier deliveries
- Manage meeting room bookings
- Ensure meeting rooms are clean and ready for use
- Provide support to other administrative team members
- Other assigned duties as required

Want to get to know each other better? Send your resume our way.

You belong here
We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.



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