Specialized Housing and Support Services Manager

2 months ago

Burnaby, Canada St Leonard's Youth and Family Services Full time

**Job Summary**
The position will oversee the day-to-day operations, staff assignments and direction for the SHSS program in Surrey to ensure that the outcomes of the program. The Manager provides planning, coordination and administration and provides support to the Emergency SHSS programs in Surrey.

**The Manager is required**:

- To be familiar with and adhere to the procedures and policies of the agency.
- To be familiar and skilled in working with Children and Youth living with Autism or are on the Spectrum.
- To deliver the program services in accordance with government standards, acts, regulations and licensing requirements.
- To set an example for others through personal behavior which is respectful of others and which models professional ethics.
- To work towards a common vision and uphold the mission statement and philosophy of the agency.

**Key Duties and Responsibilities**:
1. Lead development of the SHSS Service Plan in collaboration with the child or youth and their SHSS Care Circle. Perform applied behavior analysis and mental health support based on the child’s individual needs.

2. Provides supervision that supports consistent quality service, including supporting Service Provider Personnel and Subcontractors with implementation of strategies established in children and youth’s SHSS Service Plan.

3. Leads development of the child’s and youth’s transition plan (per the SHSS Service Plan), drawing on other experts where necessary and in collaboration with Guardianship Workers (if applicable).

4. Coordinates the child’s and youth’s care team to ensure integrated and holistic assessment and planning.

5. Provides leadership, guidance and participates with Service Provider Personnel and Subcontractors, families and others in planning and providing client plans, case conferencing, case management and the preparation of related documents and reports.

6. Facilitates training for Service Provider Personnel and Subcontractors.

7. Facilitates access to supplemental services to support children, youth, their families, and the Service Provider Personnel and Subcontractors.

8. Liaises with the community, government, families, officials, and professionals and promotes community involvement in the program.

9. Develop, implement and evaluate SHSS goals, objectives and procedures. Ensure that required standards are followed.

10. Hires and supervises staff and monitors daily residence operations.

11. Evaluates the performance of staff and identifies staff development needs.

12. Provides leadership and guidance to staff in the provision of youth case conferencing, case planning and case management.

13. Supports residents in achieving their outcomes. Delivers “front line” services including: behavior management; receiving referrals; orienting consumers; interviewing and assisting consumers; referring on to additional resources where appropriate; and providing situational counseling.

14. Responsible for the maintenance, cleanliness and safety of the residence. Responsible for the purchase and inventory of food and household supplies and/or supervising the delegation of these duties. This could include creating and developing new resources for youth within the agency following a SHSS model.

15. Monitors spending to adhere to operating budget allotments.

16. Acts as a liaison with the community and promotes/encourages community understanding and/or involvement in the program. Provides liaison with government officials, and related professionals. Maintains open communication with resident’s families.

17. Acts or designates staff health and safety representative.

18. Performs other related duties as required. *

**Qualifications**:
A minimum of a 4-year relevant degree or equivalent of education/experience working with children and youth with behavioral, attachment and other needs from a trauma-informed lens.

3 years recent related experience, including 1 year supervisory or administrative experience (or an equivalent combination of education, training and experience).

Specific training in behavioral modification, attachment-based parenting, harm reduction, cultural safety, first aid, crisis intervention and relationship-based interventions (Trauma-informed practice).

Specific program, legislative/policy, provincial and other government frameworks and systems, labor relations or professional knowledge may be required depending on individual agency requirements.

**Skills**:

- Good oral, written and interpersonal communications skills.
- Demonstrated leadership skills.
- Thorough knowledge of program issues.
- Interviewing and assessment skills.
- Familiarity with use of computers and other electronic devices.
- Computer and basic software program knowledge (Windows, Teams, Excel)
- Basic understanding of budgets, finance and ability to learn payroll systems.

**Requirements**:

- Successfully complete and pass Criminal Record Review to work with vulnerable children.
- First Aid

  • Director, Supportive Housing Programs

    6 months ago

    Burnaby, Canada BC Housing Full time

    **Position Summary**: **DIRECTOR, SUPPORTIVE HOUSING PROGRAMS** **Job ID: 5400** **REGULAR/FULL-TIME** **Location: BURNABY, BC** - ** Join one of BC’s Top Employers!**: - ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!** **BC Housing thanks all applicants for their interest; only those...

  • Program Analyst, Supportive Housing

    6 months ago

    Burnaby, Canada BC Housing Full time

    **Position Summary**: **PROGRAM ANALYST, SUPPORTIVE HOUSING & HOMELESSNESS PROGRAMS - 2 POSITIONS** **Job ID: 5253** **REGULAR/FULL-TIME** **VARIOUS LOCATIONS** - ** Join one of BC’s Top Employers!**: - ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!** **BC Housing thanks all applicants for...

  • Programs Analyst, Womens Transition Housing

    6 days ago

    Burnaby, Canada BC Housing Full time

    **Position Summary**: **Programs Analyst, Womens Transition Housing & Supports** **Job ID: 6012** **REGULAR/FULL-TIME** **Location: VARIOUS - SUCCESSFUL CANDIDATE MUST RESIDE WITHIN THE COMMUTING DISTANCE TO ONE OF THE BC HOUSING OFFICE LOCATIONS** - ** Join one of BC’s Top Employers!**: - ** Be part of an exceptional company culture with great...

  • Housing Support Worker

    1 day ago

    Burnaby, Canada Progressive Housing Society Full time

    **JOB TITLE**: Housing Support Worker **REPORTS TO**: Housing & Outreach Manager **DESCRIPTION**: The Housing Support Worker supervises the support services and case management of clients in the community residential support program. The position’s purpose is to coordinate, implement and supervise staff to organize workflow and caseload distribution to...

  • Housing & Outreach Support Worker

    6 months ago

    Burnaby, Canada Progressive Housing Society Full time

    **JOB TITLE**: Housing & Outreach Support Worker **REPORTS TO**: Program Manager, Burnaby Housing & Outreach HUB **DESCRIPTION**: The Housing & Outreach Support Worker provides outreach and case management to individuals with past and recent issues of homelessness and to assist in housing and community living. **EMPLOYEE CATEGORY**: Full-Time,...

  • Programs Analyst, Womens Transition Housing

    4 weeks ago

    Burnaby, Canada BC Housing Full time

    **Position Summary**: **Programs Analyst, Womens Transition Housing & Supports** **Job ID: 5945** **REGULAR/FULL-TIME** **Location: BURNABY, BC** - ** Join one of BC’s Top Employers!**: - ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!** **BC Housing thanks all applicants for their interest;...

  • Programs Analyst, Women's Transition Housing

    6 months ago

    Burnaby, Canada BC Housing Full time

    **Position Summary**: **PROGRAMS ANALYST, WOMEN'S TRANSITION HOUSING & SUPPORTS PROGRAM** **Job ID: 5425** **REGULAR/FULL-TIME** **Location: BURNABY, BC** - ** Join one of BC’s Top Employers!**: - ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!** **BC Housing thanks all applicants for their...

  • Business Support Services Clerk

    6 months ago

    Burnaby, Canada BC Housing Full time

    **Position Summary**: **BUSINESS SUPPORT SERVICES CLERK** **Job ID: 5396** **FULL-TIME** **Location: Burnaby, BC** - ** Join one of BC’s Top Employers!**: - ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!** **BC Housing thanks all applicants for their interest; only those selected for an...

  • Program Support Coordinator for Women's Transition Housing

    4 weeks ago

    Burnaby, British Columbia, Canada BC Housing Full time

    OverviewBC Housing seeks a highly organized and detail-oriented Program Support Coordinator to provide administrative support to the Women's Transition Housing & Supports Program team.Job Summary:The successful candidate will be responsible for providing administrative support to the WTHSP team, including portfolio administration, program development,...

  • Program Manager for Affordable Housing Initiatives

    4 weeks ago

    Burnaby, British Columbia, Canada BC Housing Full time

    Job Title: Program Manager for Affordable Housing Initiatives About the Role:We are seeking a highly skilled and experienced Program Manager to join our team at BC Housing. In this role, you will support the Commission's program planning function to improve the delivery and management of affordable housing programs across the province. Key...

  • Term Housing and Outreach Support Worker

    6 months ago

    Burnaby, Canada Progressive Housing Society Full time

    **JOB TITLE**: Term Full-Time Housing & Outreach Worker (Norland) **REPORTS TO**: Program Manager, Norland Place Transitional Housing **DESCRIPTION**: The Outreach Worker provides outreach and person-centred case management to individuals who have expierenced homelessness to support them in retaining their housing. **EMPLOYEE CATEGORY**: Full-Time, Term...

  • Manager, Lending Services

    6 months ago

    Burnaby, Canada BC Housing Full time

    **Position Summary**: **MANAGER, LENDING SERVICES** **Job ID: 5688** **REGULAR/FULL-TIME** **Location: BURNABY, BC** - ** Join one of BC’s Top Employers!**: - ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!** **BC Housing thanks all applicants for their interest; only those selected for an...

  • Full-time Housing

    3 months ago

    Burnaby, Canada Progressive Housing Society Full time

    **JOB TITLE**: Full-Time Housing & Outreach Support Worker **REPORTS TO**: Program Manager, Burnaby Housing & Outreach **DESCRIPTION**: The Housing & Outreach Support Worker provides outreach and case management to individuals with past and recent issues of homelessness and to assist in housing and community living. **JOB SITE**:Burnaby **EMPLOYEE...

  • Term Full-time Housing Support Worker

    3 months ago

    Burnaby, Canada Progressive Housing Society Full time

    **JOB TITLE**: Term Full-Time Housing Support Worker **REPORTS TO**: Housing & Outreach HUB Manager **DESCRIPTION**: The Housing Support Worker supervises the support services and case management of clients in the community residential support program. The position’s purpose is to coordinate, implement and supervise staff to organize workflow and...

  • Manager, Security

    2 months ago

    Burnaby, Canada BC Housing Full time

    **Position Summary**: **MANAGER, SECURITY & EMERGENCY SERVICES** **Job ID: 5853** **REGULAR/FULL-TIME** **Location: BURNABY, BC** - ** Join one of BC’s Top Employers!**: - ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!** **BC Housing thanks all applicants for their interest; only those...

  • Term Full-time Housing

    1 month ago

    Burnaby, Canada Progressive Housing Society Full time

    **JOB TITLE**: Term Full-Time Housing & Outreach Support Worker **REPORTS TO**: Program Manager, Burnaby Housing & Outreach **DESCRIPTION**: The Housing & Outreach Support Worker provides outreach and case management to individuals with past and recent issues of homelessness and to assist in housing and community living. **JOB SITE**:Burnaby **EMPLOYEE...

  • Senior Governance Manager, BC Housing

    4 weeks ago

    Burnaby, British Columbia, Canada BC Housing Full time

    About the RoleWe are seeking a seasoned Senior Governance Manager to join our team at BC Housing. This is a senior-level position that requires excellent governance leadership and support to the Board of Commissioners.Job DescriptionThe successful candidate will have the following key responsibilities:Provide governance leadership and support to the Board of...

  • Administrative Support Specialist for Women's Housing Initiatives

    4 weeks ago

    Burnaby, British Columbia, Canada BC Housing Full time

    Job OverviewThe Team Assistant, Women's Transition Housing & Supports Program provides administrative support to the WTHSP team to ensure effective portfolio administration and development, delivery, and advancement of programs and initiatives.About the RoleThis Administrative Support Specialist will work closely with the Director, Women's Transition...

  • Team Assistant, Women’s Transition Housing

    4 months ago

    Burnaby, Canada BC Housing Full time

    POSITION SUMMARY  Reporting to the Director, Women’s Transition Housing & Supports Program (WTHSP), the Team Assistant, Women’s Transition Housing & Supports Program, provides administrative support to the WTHSP team to ensure the effective portfolio administration and development, delivery, and advancement of programs and initiatives. He/she/they...

  • Housing Policy Analyst Leader

    4 weeks ago

    Burnaby, British Columbia, Canada BC Housing Full time

    Job DescriptionWe are seeking a highly skilled Senior Program Analyst to join our team at BC Housing.About the RoleThis is a leadership role that involves supporting the Commission's program planning function to improve the delivery and management of affordable housing programs across the province.Key ResponsibilitiesAssume a leadership role on complex...