Claims Analyst

1 week ago

Toronto, Canada Head Office - Primaris REIT Full time

**Claims Analyst**:
Primaris REIT is currently hiring a dedicated and enthusiastic Claims Analyst to join our team at our Head Office in Toronto, ON. If you have strong negotiation skills, have the ability to resolve conflict and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for you
- Conduct investigation of insurance claims, including tracking and recommendation of settlement
- Gather and analyze claim information and evidence from all relevant sources and prepare file summaries and reports
- Conduct site visits (when possible) to assess risks and claims, take statements and photos, and handle other required site investigation responsibilities
- Provide advice on activities or situations to mitigate risk
- Liaise with claimants, insurers, adjusters, brokers and external agencies and lawyer
- Respond to inquiries regarding the Primaris’ insurance program and claims administration process
- Represent Primaris and/or participate in legal proceedings, hearings, mediations and arbitrations, including collaboration with legal counsel on claims matters
- Assist with the review of insurance policies, procedures and administrative process/practices, and make recommendations to improve claims administration and delivery service
- Develop, implement and maintain systems and processes to support effective claims administration functions including accurate record-keeping and data entry of claims
- Assist in the development and presentation of workshops, and training sessions, including providing training to site team members related to insurance and risk management
- Attend, and participate in, meetings, as required
- Prepare, draft and communicate insurance and risk management documentation to stakeholders
- Conduct research and analysis of insurance programs and industry trends, attend industry seminars/conferences etc.
- Other duties as assigned

**Requirements**:

- 2-3 years experience in claims management including investigative procedures and techniques
- Experience in a similar role in a commercial real estate environment is a nice to have
- Undergraduate Degree in related field
- Completed or working towards CIP designation
- Strong negotiation skills, confident nature, diplomatic, team player. Conflict resolution, facilitation and mediation skills are an asset
- Strong written, oral, and interpersonal communication skills, including presentation skills, research, organizational and time management skills
- Knowledge of related legislation (e.g., Insurance Act, Occupier’s Liability Act etc.) and related court proceedings and protocols, including mediation/arbitration procedures are an asset

Join us and play a vital role in providing outstanding experiences to our valued customers and tenants. We are seeking individuals with a positive attitude, excellent communication skills, and a strong commitment to ensuring customer satisfaction.

**How to Apply**:
If you are ready to embark on a rewarding career in the exciting world of real estate, we would love to hear from you

Join our team as a Claims Analyst and contribute to creating a positive and welcoming shopping experience.

Primaris REIT is Canada's leading enclosed shopping centre-focused real estate investment trust. We own and operate a portfolio of 11.6 million square feet of dominant enclosed shopping centres valued at approximately $3.2 billion at Primaris' share. Our vision is to champion and elevate retail for Canadians by creating an exceptional experience for our customers while maintaining a strong presence in the industry.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Work Location: In person

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