Business Analyst Ii

5 months ago

Vancouver, Canada Seaspan Shipyards, Corporate Services Full time

**Business Analyst II**:
The Business Analyst guides information systems strategies to identify and document business outcomes. This role supplies to the improvement of business information systems solutions to ensure their sustainability and translates the solution architecture and detailed requirements into a functional design.

**What you'll do**
- Collects and analyzes process data to deliver business practices and procedures that focus on increased efficiency, reduced cost and enhanced customer service.
- Produces documentation of business, functional, reporting and technical requirements using techniques such as interviews, site visits, surveys, document analysis, workshops and process analysis.
- Develops balanced, repeatable and quantifiable business process improvements.
- Supports business leaders in specifying business objectives and desired outcomes and helps them to define the scope.
- Produces documentation for process flow diagrams, gap analysis, and use cases that meet business requirements and align with the solution architecture.
- Works with business leaders and external vendors to ensure that the solution provided align with the business requirements and business objectives.
- Carries out diagnosis and documentation of processes and systems gaps to ensure their compatibility and interoperability.
- Supports the user acceptance testing and facilitates the feedback to External Vendor as part of the iterative solution development process.
- Coordinate s and perform s in-depth tests and other post-implementation support for modified and new systems, including end-user reviews.
- Collaborates on knowledge transfer and continuously evaluates end user adoption. Works with end users to find opportunities for business process improvements.

**What you'll bring**
- Bachelor’s degree in Computer Science, Business Administration or completion of a Post-secondary Diploma in Computer Science.
- Formal training in develop of business requirements, functional requirements, technical requirements, process flows, gap analyses and use cases is an asset.
- Experience in eliciting requirements for at least one core operations process such as order to invoice, procure to pay, inventory management, safety or quality management, or asset and personnel scheduling (transportation or logistics industry preferred).
- Experience in business process redesign, including development of as-is and to-be states.
- Knowledge of Change Management, Project Management and Process Improvement principles.
- Dedicated phenomenal teammate, who is recognized as a positive influence in the workplace.
- Authority communicator with strength in teamwork and relationship building.
- Passion for service excellence and business enablement.
- Ability to deliver on work products that provide measurable business benefits.
- Ability to develop business requirements, functional requirements, technical requirements, process flows, gap analyses and use cases.
- Analytical and synthesizing skills with ability to prioritize sophisticated technical issues.

**Why you'll love working here**
- This is a full-time, permanent position. With multiple operations and long-term projects, Seaspan employees enjoy job stability as we look ahead to build ships for decades to come.
- This position qualifies for an optional hybrid work schedule.
- We also provide a best-in-class health and wellness benefits package for this position, including such things as full health care (e.g. unlimited physiotherapy), dental, vision, life insurance, medical leave coverage, maternity and parental leave coverage, childcare benefit partnership, wellness/fitness reimbursement for memberships or registration fees, and an Employee Family Assistance Program (EFAP).

**About us**:
**Seaspan Shipyards**: Seaspan Shipyards is one of North America’s most modern shipyards and unique in its ability to provide a complete range of services including new construction, conversion, refit, repair and life-cycle maintenance work for Canada’s Coast Guard and Navy as well as commercial vessels including cruise-ships and deep-sea vessels. Seaspan Shipyards operations include Vancouver Shipyards, Vancouver Drydock and Victoria Shipyards. #LI-MT1 #LI-HYBRID

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