Front Desk Receptionist

3 months ago


Langley, Canada Bump Physio & Co Full time

Bump Physio & Co is hiring We are looking for an outgoing, knowledgeable, front-end client experience coordinator to join our Port Moody and Langley Teams Are you someone who is loyal, looking for a rewarding long term position, and want to grow with an amazing company? If you are looking to support a group of fun-loving therapists whose mission is to empower women through health — we’d love to hear from you

**CLIENT EXPERIENCE COORDINATOR**

**KEY RESULTS**:
To provide an exceptional client care experience from their first point of contact with Bump Physio and to continue to nurture, develop and grow client relationships.

**KEY OBJECTIVES**:

- Anticipate client’s needs
- Oversee, coordinate, schedule and execute all aspects of the client’s rehabilitation journey
- Client retention and acquisition
- Ensure treatment plan objectives are met

**KEY RESPONSIBILITIES**:

- Greeting clients when they enter and exit the clinic
- Coordinate, confirm, plan, respond and anticipate client’s scheduling needs and requests
- Manage all appointment bookings, cancellations and booking out plan of care in advance following the therapist’s treatment plan
- Liase with other health care professionals as it relates to client’s needs
- Responds to client concerns, complaints and questions by actively listening and with empathy
- Taking client payments: cash management, e-transfer and 3rd party payer submissions
- Light cleaning & organizing duties & laundry
- Ability to be personable, responsible, demonstrate unsolicited initiative and grace with all members of the team, vendors and clients.
- Can have funny, silly, uncomfortable and awkward conversations with respect and ease.

**REQUIREMENTS**:
PERSONABLE: You must be friendly and possess strong customer service/client relation skills.

EMPATHETIC: Ability to discuss sensitive information in a caring and relatable way

STRONG COMMUNICATOR: You must possess exceptional written and verbal communication skills.

FUN: You enjoy life and can find the humour and silliness in your day to day

TAKES INITIATIVE: You see beyond an immediate task list. You anticipate and remember.

ADEPT AT TECHNOLOGY: Must be able to navigate multiple computer software programs and platforms

FAST THINKER: Ability to think and respond quickly and appropriate to diverse situations and problem solve as you go

FLEXIBLE: Must be able to work flexible hours, including evenings, weekends and cover shifts at short notice. Successful applicant must be able to work at both our Langley and Port Moody location dependent on business needs.

RELIABLE: Must be a team player and work as part of team. Regularly attends all scheduled shifts as mutually agreed upon.

At Bump Physio & Co., our vision is to inspire social change and improve access to quality pelvic health and pre and postnatal care for all. Successful team members are empathetic, have innate initiative, possess a collective growth mindset and are always striving for exceptional client care.

**Salary**: $17.00-$18.00 per hour

**Job Types**: Part-time, Casual

**Job Types**: Part-time, Casual

Pay: $17.00-$18.00 per hour

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- On-site parking
- Wellness program

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Application question(s):
**Education**:

- Secondary School (preferred)

Work Location: In person

Application deadline: 2023-03-17



  • Langley, Canada Reach Optimal Health Full time

    Reach Optimal Health is celebrating our exciting expansion, and we are looking for a dedicated full-time receptionist to join our team! If you have a passion for health and customer care, we’d love to hear from you. We are seeking a highly organized and friendly Front Desk Receptionist to join our team. You will be the first point of contact for our...


  • Langley, Canada SDK Performance Full time

    '''Duties''' - Greet and welcome customers and visitors at the front desk - Answer incoming phone calls - Schedule appointments and relay information - Keep the reception area clean and organized - Bookkeeping - Prepare month-end package for accountants - Invoice customers and receive payments - Pay bills '''Requirements''' - Previous experience working in...

  • Medical Receptionist

    2 months ago


    Langley, Canada Olive Physiotherapy & Sports Injury Clinic Full time

    *Job Summary* *Duties* - Greet patients and visitors in a professional and friendly manner - Answer phone calls, schedule appointments, and manage patient inquiries - Utilize electronic medical records systems such as Epic for patient data entry and retrieval - Maintain cleanliness and organization of the front desk area - Assist with insurance verification...

  • Receptionist

    6 months ago


    Langley, Canada INTERNATIONAL TENTNOLOGY CORP Full time

    _**Receptionist**_ Join a winning team - Tentnology is an international supplier to high profile special events and industry with innovative fabric structures. We are recruiting for an important position - **Receptionist.** Based out of our Langley head office, we offer a fun-filled, fast-paced work environment supported by interesting and challenging...

  • Receptionist

    5 months ago


    Langley, Canada INTERNATIONAL TENTNOLOGY CORP Full time

    _**Receptionist**_ Join a winning team - Tentnology is an international supplier to high profile special events and industry with innovative fabric structures. We are recruiting for an important position - **Receptionist.** Based out of our Langley head office, we offer a fun-filled, fast-paced work environment supported by interesting and challenging...


  • Langley, Canada Infinity Mixed Martial Arts Full time

    1. In-Depth Understanding of Our Software: Familiarity with specific software used in our operations (training will be provided). 2. Client Greeting and Engagement: Welcome clients warmly upon their arrival and engage with them to foster a welcoming environment. 3. Membership Information and Assistance: Provide potential clients with detailed information...

  • Front Desk

    3 months ago


    Langley, Canada Planet Fitness Full time

    Planet Fitness is looking for energetic, enthusiastic **Front Desk Representatives** that are passionate about health & fitness to join our amazing team. We have multiple Customer Service Representative positions open! These include part-time and full-time opportunities with flexible work schedules. **Our Front Desk Representatives enjoy**: - Growth...

  • Front Desk Clerk

    4 weeks ago


    Langley, Canada Comfort Inn & Suites Full time

    Job Title: Front Desk ClerkJob Summary: We are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at Comfort Inn & Suites. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and organized front desk...


  • Langley, Canada Gold's Gym - British Columbia Full time

    **FRONT DESK RECEPTION** Gold’s Gym Langley is hiring a part-time Customer Service Representative, with potential to grow! Are you outgoing, enthusiastic, with a passion for fitness? We would love to hear from you! **About Gold’s Gym** Gold’s Gym has been the authority on fitness since 1965. It was then that fitness legend Joe Gold took the...

  • Front Desk Associate

    4 weeks ago


    Langley, Canada Comfort Inn & Suites Full time

    Front Desk Associate - Comfort Inn & SuitesWe are seeking a professional Front Desk Associate to join our team at Comfort Inn & Suites. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key Responsibilities:Registration and Check-In: Register arriving guests,...

  • Front Desk Associate

    3 weeks ago


    Langley, Canada Comfort Inn & Suites Full time

    We are seeking a detail-oriented and organized Front Desk Associate to join our team at Comfort Inn & Suites. In this role, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining accurate records.Main Responsibilities:Guest Services: Register arriving guests, assign rooms, and provide...


  • Langley, Canada Comfort Inn & Suites Full time

    Job Summary: We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Comfort Inn & Suites. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Register arriving guests...


  • Langley, Canada INTERNATIONAL TENTNOLOGY CORP Full time

    Join a winning team - Tentnology is an international supplier to high profile special events and industry with innovative fabric structures. We are recruiting for an important position - **Office Administrator / Receptionist.** Based out of our Langley head office, we offer a fun-filled, fast-paced work environment supported by interesting and challenging...

  • Dental Receptionist

    2 months ago


    Langley, Canada Smile Well Dental Full time

    **Overview** **Responsibilities**: - Greet patients and visitors in a professional and friendly manner - Answer phone calls, schedule appointments, and manage the front desk - Verify and update patient information using electronic medical records systems - Assist with billing and insurance claims processing - Maintain cleanliness and organization of the...


  • Langley, Canada Good Knight Inn Full time

    Job Title: Front Desk Operations ManagerWe are seeking a highly skilled and experienced Front Desk Operations Manager to join our team at Good Knight Inn. This is a permanent position, working 40 hours per week, with a salary range of $45,000 - $55,000 per year.About the Role:As a Front Desk Operations Manager, you will be responsible for performing same...

  • Receptionist

    2 months ago


    Langley, Canada Physio for Performance Full time

    *Overview* *Responsibilities* - Greet and welcome visitors in a professional manner. - Answer and direct phone calls with excellent phone etiquette. - Manage appointment scheduling and maintain the calendar for office staff. - Maintain accurate filing systems for patient records and office documents. - Provide customer support to clients, addressing...

  • Sales Coordinator

    1 week ago


    Langley, Canada Prima Marketing Full time

    Job Overview: As a Sales Coordinator, you will play a crucial role in providing exceptional customer service and support our sales team of Sales Associates and Sales Manager at our pre-sale Sales Gallery. You will be the first point of contact for visitors, and staff, ensuring a welcoming and professional atmosphere. Your primary responsibilities will...


  • Langley, Canada Smile Well Dental Full time

    Hi We have 3 office in North Vancouver, Surrey, and Langley. We need experienced full time / part time CDA and receptionist. Thanks **Job Types**: Full-time, Part-time, Permanent **Salary**: $25.00-$35.00 per hour **Benefits**: - Dental care Flexible Language Requirement: - French not required Schedule: - 8 hour shift - Day shift - Weekends as...

  • Clinic Receptionist

    2 months ago


    Langley, Canada Realign Chiro Physio & Rehab Full time

    **Job Overview** **Responsibilities** - Greet and assist clients and visitors with a warm and welcoming demeanor. - Answer phone calls promptly, demonstrating excellent phone etiquette while providing information or directing calls as necessary. - Perform data entry tasks accurately, maintaining up-to-date client records and appointment schedules. - Handle...

  • Front Desk Associate

    3 months ago


    Langley, Canada Project Play Activity Center Full time

    Project Play Activity Center is seeking an enthusiastic and creative Play Maker to join our dynamic team. This role is a unique blend of front desk responsibilities and hands-on facilitation of play experiences, making it a key position in creating a welcoming and enjoyable environment for our guests. **Responsibilities**: **Front Desk Duties**: - **Guest...