Field Service Manager
3 weeks ago
**The Organization**
De Havilland Aircraft of Canada Ltd. (‘DHC’) is a proudly Canadian aerospace company currently transitioning its corporate headquarters to Calgary, AB. DHC is undertaking a consolidation of its underlying subsidiary companies under a single brand currently offering engineering, aftermarket, new aircraft manufacturing, modifications, parts manufacturing and flight training. DHC currently has approximately 1,200 employees based in BC, AB and ON as well as in markets and distribution hubs world-wide. Our strong entrepreneurial spirit, together with a culture of empowerment, quality and innovation create opportunities to grow and succeed in an organization with a proud heritage and bright future.
**Position Summary**
We are currently recruiting for a **Manager Field Service** to join our team in New Delhi, India.
We have an immediate opening for a highly motivated, customer focused **Field Service Manage**r to enhance our Customer Support presence in New Delhi, India. The position reports directly to the Director of Customer Support. In this position, the Manager will manage and be fully responsible for all activities within a designated geographical regional (Customers, people (direct / indirect), Partners, Etc.). The Manager will co-develop / execute on yearly goal & objectives and determines how best to utilize all available tools and resources to achieve expected results.
**Key Responsibilities**:
- In-country / region management focal for De Havilland Customer Support (representing De Havilland Aftermarket)
- Provide guidance to our customer(s) and facilitate the integration of the Dash 8 aircraft into the customer's operation in a safe, efficient and economic manner
- Review airlines practices and provides recommendations to reduce cost of aircraft ownership
- Assess airline’s reliability data, maintenance / pilot reports and build action plans to improve fleet dispatch/ reliability
- Influence customer(s) to act on De Havilland recommendations to improve aircraft operational performance
- Provide information and informal training (technical, operational, logístical, etc.) to customers
- Set priorities and effectively escalate concerns within the Customer's organization and De Havilland
- Interface with the customer's organization at all levels
- Act as a liaison between the Operators, local regulatory authorities, suppliers, and De Havilland to facilitate a timely resolution on open issues
- Champion joint action plans with suppliers to improve performance levels
- Investigates issues thoroughly and maintains comprehensive information pertaining to customer issues.
- Timely updates to De Havilland’ management of customer's key operational and maintenance concerns / issues
- Be required to lead and/or support De Havilland in-region start-up teams to ensure successful Entry into Service, field parties as they carry out modification, retrofits, product improvement installations, and damage repairs at the customers' facility
- Leverage and effectively utilize De Havilland’s internal (customer support / in-service related / ISE / etc.) processes including reports in accordance with established requirements and schedules.
- Build effective working partnerships across functional departments and key influencers within Customer / De Havilland / suppliers / regulatory authorities to enhance the customer experience.
- Administrative responsibilities, including weekly / monthly Governance
- Required to travel worldwide and in certain cases on short notice
**Education and Experience**:
- You have a community college diploma in Aviation Maintenance or equivalent, and a suitably endorsed Aircraft Maintenance Engineer License or equivalent****:
- You have a minimum of 10 years of aviation experience in the operation, maintenance, modification and repair of multi-engines, commercial aircraft
- You have 5 yrs. hands-on experience on De Havilland products, primarily Dash 8 series aircraft
- You hold a Dash 8 AME or A&P or B1/B2 license and remain in good standing
**Skills**:
- MS Office Suite - Intermediate (Excel, PPT, Word, Outlook)
- At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation and disability, are encouraged to apply._
At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply.
FyT3Xi46Mh
-
IT Operations Manager
4 months ago
Calgary, Canada Field Law Full timeLocation: - Calgary - Closing Date: - Practice Area: Field Law is a leading law firm with offices in Calgary, Canmore, Edmonton, and Yellowknife. We are dedicated to delivering exceptional legal services and leveraging technology to enhance our operations. We are looking for a strategic and results-driven IT Operations Manager to join our dynamic...
-
Accounting Services Clerk
3 months ago
Calgary, Canada Field Law Full timeField Law has an immediate opening for an Accounting Services Clerk (Accounts Payable) to join our Accounting Services Team in Edmonton or Calgary. The Accounting Services Clerk (AP) is responsible for managing the firm's expenses and vendor payments, ensuring accuracy and efficiency in the accounts payable process. This role is critical to maintaining the...
-
Field Service Manager
7 months ago
Calgary, Canada Rivian Full timeRole Summary: The Service Operations Manager requires an experienced professional with high levels of energy and initiative, deep understanding of service processes, go-getter attitude, great leadership skills, and cross-team collaboration. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected...
-
Temporary Accounting Services Clerk
5 months ago
Calgary, Canada Field Law Full timeLocation: - Calgary - Closing Date: - Practice Area: Our Calgary office has an immediate opening for an Accounting Services Clerk (Junior) to join our Accounting Services Team at Field Law. This is a temporary four to six month position. Our Accounting Services department is integrated across all offices and is responsible for the firms overall accounting...
-
Temporary Accounting Services Clerk
5 months ago
Calgary, Canada Field Law Full timeOur Calgary office has an immediate opening for an Accounting Services Clerk (Junior) to join our Accounting Services Team at Field Law. This is a temporary four to six month position. Our Accounting Services department is integrated across all offices and is responsible for the firms overall accounting functions, preparing and ensuring timely, relevant, and...
-
Field Technician
4 months ago
Calgary, Canada Arndt Motor & Pump Service Ltd. Full time**Who We Are** Arndt Motor & Pump Service (“Delta Arndt”) is a factory-approved warranty depot with a fully-equipped service center. We have hundreds of products available from most major industry brands and are among the most technically qualified. We are part of the Delta Water Products group of companies with a combined 15 locations across western...
-
Field Operations Manager
4 months ago
Calgary, Canada Brandt Full timeBrandt is currently seeking a Field Operations Service Manager for the Southern Alberta region. The Field Operations Manager provides leadership and support for Brandt Tractor customer-facing service support functions. This position executes our strategic business plan and oversees development of our branch service teams. The service field teams primary...
-
Field Service Technician
2 months ago
Calgary, Canada Bohan Machines Limited Full time**Summary** As a Field Service Technician, you will be a vital team member responsible for providing on-site technical support and maintenance services. With core skills in mechanical knowledge, hand tools, and familiarity with schematics, you will excel in diagnosing and resolving technical issues efficiently. Additionally, your relevant skill in high and...
-
Banking and Secured Transactions Lawyer
2 weeks ago
Calgary, Canada Field Law Full timeLocation: - Calgary - Closing Date: - Practice Area: - Business **Did you ever think**: The next most exciting idea might be YOUR career move to Field Law? Are you an outstanding lawyer with extensive experience in commercial real estate? Are you looking to establish yourself at a firm which will bring you professional and personal satisfaction? If so,...
-
Expert Litigation Professional
5 days ago
Calgary, Alberta, Canada Field Law Full timeJob Overview">We are seeking a highly skilled Senior Paralegal to join our team at Field Law, specifically in the Litigation Support Services Department. This role involves working closely with various practice groups within the firm and requires exceptional attention to detail.">Duties and Responsibilities">">Evidence Management: Manage and organize...
-
IT Field Services Technician
7 months ago
Calgary, Canada CBI Health Full time**IT Field Services Technician** CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and...
-
Field Services Technician
2 months ago
Calgary, Canada Verra Mobility Full time**Who we are...** Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We...
-
Director, Business Development + Marketing
18 hours ago
Calgary, Canada Field Law Full timeField Law is committed to upholding our core values of Collegiality, Integrity, and Professional Excellence, which serve as the foundation of our dedication to creating a high-quality, collaborative, and respectful environment for everyone. Duties + Responsibilities Strategic Planning and Execution Develop and implement comprehensive business development and...
-
IT Field Operations Manager
4 months ago
Calgary, Canada Avenue Living Asset Management Full timeAvenue Living Asset Management is dedicated to sourcing, analyzing, and strategizing long-term investments. Our unique approach has led to rapid growth across North America now representing one of Canada’s largest alternative asset managers. Since 2006, we have acquired over $6 billion in assets under management across a variety of sectors throughout...
-
Field Service Representative
14 hours ago
Calgary, Canada Raytheon Intelligence & Space Full timeWe are currently seeking multiple individuals to perform technical and engineering assigned tasks, field service duties, installations, removals, maintenance and operation of equipment as assigned for the Polar Over-The-Horizon Radar (POTHR) program. **Responsibilities** - Perform Field Service duties as assigned and required. These duties may include, but...
-
Training and Change Management Specialist
2 weeks ago
Calgary, Canada Field Management Services Full timeThe Training and Change Management Specialist's role is to develop and deliver training programs to all three (3) offices of Field Law (Calgary, Edmonton and Yellowknife). This position requires a person who is interested in the end-user and takes ownership of the users’ ability to use technology effectively in their daily activities. On-going interaction...
-
Electrical Field Service Supervisor
5 days ago
Calgary, Alberta, Canada TRS Staffing Solutions Full timeAbout the CompanyTRS Staffing Solutions (Canada) Inc. is a leading provider of technical and professional services personnel to various industries worldwide.Job OverviewWe are seeking an experienced Electrical Field Service Technician to join our team. This role involves providing leadership, motivation, and supervision to Field Service personnel, ensuring...
-
Field Service Coordinator
2 months ago
Calgary, Canada Agar Canada Corporation Full time**Overview** **Job Title: Field Service & Office Coordinator** **Report To**:Field Service Manager **Department**: Field Service **Summary**:This position is responsible for handling office functions including: Field Service activities, Logistics/ Shipping & Receiving; and other aspects of office administration such as: Travel bookings, Marketing, and...
-
Field Service Technician
1 week ago
Calgary, Canada Plug Power Inc Full timeField Service Technician Status: Non-Exempt (hourly) Department: Field Service Position Summary The Field Service Technician will support our fuel cell products currently installed in electric lift trucks, including performing preventative maintenance and resolving breakdowns. This person will be responsible for the installation and servicing of fuel...
-
Field Service Technician
2 weeks ago
Calgary, Canada Nestlé Canada Full time**Position Snapshot**: **Business areas: Nestlé Professional** **Job title: Field Service Technician** **Location: Calgary, Alberta** **Job Grade: 11** **Position Summary**: We are looking for a **Field Service Technician** for Nestlé Professional based in Calgary. The incumbent will perform on-site dispenser installation, service, preventative...