Customer Service Representative

2 weeks ago


Caledon, Canada Vizion Energie SAV. Full time

Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.
**Compensation**:
20 - 40 hourly

**Responsibilities**:

- Record customer interactions and follow up on their experience with our company
- Ensure customer account information is up-to-date
- Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
- Interact with the sales lead to maintain and improve service and product knowledge
- Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary

**Qualifications**:

- High school graduate, G.E.D. recipient, or equivalent
- Excellent active listening, interpersonal, and communication skills
- Previous work in a customer-facing position

**About Company**
AIR CONDITIONING SERVICE - HEATING (COMMERCIAL) INSTALLATION, NEW SYSTEMS



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