Data Center Technician

2 weeks ago

Mississauga, Canada 11 11 Systems Full time

**Title**: Data Center Technician

**Reporting To**: Sr. Director of Data Center Infrastructure

This is a full-time position located in Mississauga, Ontario, Canada and reporting to our Sr. Director of Data Center Infrastructure.

**Responsibilities**
- Collaborate with the Data Center Operations, Infrastructure Deployment, and Cloud Operations teams to provide on-site physical support for all implementation projects.
- Track and audit asset and component inventory at data center locations.
- Assist with all efforts requiring local presence within the data center including equipment racking, cabling, labeling, troubleshooting, and shipping of assets.
- Act as local point of contact for all vendor service activities.
- Participate and collaborate in capacity management efforts for both infrastructure and facilities planning.
- Ability and initiative to learn and participate in a fast-paced environment.
- Ability to follow infrastructure project planning and implementation processes.
- Act as a point of contact for other departments for datacenter issues and projects.
- Capable of traveling to data center locations in Mississauga, Ontario, Canada.
- Able to occasionally work non-standard hours to perform change management and emergency requests.
- Able to occasionally travel to assist with large project builds, company initiatives, and company events.
- All other duties assigned.

**Requirements**:
The following skills represent the minimum requirements to be considered for this position:

- CompTIA A+ / Network+, other applicable certifications, or equivalent work experience.
- Experience deploying IT infrastructure in enterprise-class or service-provider scale data center environments.
- 3+ years of experience in technical data center operations, with strengths in hardware deployment, management, and troubleshooting.
- Detail oriented and highly organized with a passion for accuracy and quality.
- Excellent communicator, high energy, positive attitude, and aptitude for professional growth.
- Capable of handling multiple projects of various sizes and priorities.
- Strong critical thinking skills, able to determine solutions for complex hardware problems and other data center related challenges.
- Experience with Office 365 suite of products including Outlook, Excel, Word and Power Point.
- Able to lift 30 lbs.

**Preferred Skills**

The following skills represent additional proficiencies preferred to be successful in this position:

- Above average technical knowledge of hardware, network hardware, and data center vendor processes.
- Experience working in large-scale multi-datacenter enterprise or service provider environments.
- Familiarity and experience with Cisco UCS, HPE, and other enterprise-class infrastructure hardware platforms and products.
- Previous experience using and/or administering Data Center Infrastructure Management (DCIM) software such as Nlyte, Sunbird Systems, Device 42, etc.

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