Associate Control Center, Bell Canada, Seasonal

1 month ago

Mississauga, Canada Bell Canada Full time

Req Id: 410483

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.

Bell’s Field Services team is proud to be the face of the Bell brand, performing the best installation and repair services and maintaining Bell’s network for our residential and business customers.

**Name and Description of Hiring Department**:
The Control Center team has a central role in delivering repair and installation services for our business and residential customers. Within our various dynamic groups, a stimulating and rewarding atmosphere allows us to surpass the quality of our customer service day after day.

**Job Duties / Accountabilities**:
At all times, ensure excellence in customer experience, adherence to existing procedures by maintaining harmonious team-based collaborations between the various operational groups of the field forces.
- Provide constant follow-up for our customers
- Ensure that specific tasks are assigned to technicians with the required skills
- Prioritize orders and evaluate the time required to complete them
- Support technicians and follow up on customer appointments
- Follow up on technician compliance with work procedures
- Refer special cases to the right people
- Analyze tasks/appointments coded by technicians
- Compliance with existing procedures
- Verbal and written communications with various internal and external stakeholders

**Essential Qualifications / Competencies**:

- Customer orientation
- Ability to handle multiple situations simultaneously
- Ability to work under pressure and adapt quickly to many changes
- Autonomy and quick decision making
- Strong team player
- Good communication skills (interpersonal relations)
- Diplomacy and tact
- High school diploma

**Preferred Qualifications / Competencies**:

- Comfortable with technology
- Good knowledge of the Office suite (Word, Outlook, Excel)
- Strong analytical skills
- College or university degree

**Working Conditions**:

- Telecommuting profile with occasional attendance
- Work five days a week, Monday through Friday between 6:00 a.m. and 9:00 p.m. and Saturday and Sunday from 6:00 a.m. to 7:00 p.m.
- Must be available 7 days a week

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

**Additional Information**:
**Position Type**:Union
**Job Status**:Summer Student
**Job Location**:Canada : Ontario : Mississauga
**Flexible work profile**:Remote
**Application Deadline**:04/28/2023

Created: Canada, ON, Mississauga

**Bell, one of **Canada's Top 100 Employers.

  • Associate Control Center, Seasonal

    1 week ago

    Mississauga, Canada Bell Canada Full time

    Req Id: 410615 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we’re revolutionizing how Canadians communicate. If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the...

  • Summer Student, Associate Control Centre

    3 weeks ago

    Mississauga, Canada Bell Canada Full time

    Req Id: 410112 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on...

  • Associate Control Centre

    3 weeks ago

    Mississauga, Canada Bell Canada Full time

    Req Id: 410103 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on...

  • Manager, Control Center

    2 months ago

    Mississauga, Canada Bell Full time

    Req Id: 414619 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we’re revolutionizing how Canadians communicate. If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the...

  • Sales Associate

    3 days ago

    Mississauga, Canada Bell Full time

    We are looking for enthusiastic, outgoing people to join our retail sales team! We welcome individuals with previous sales and/or management experience, who understand the importance of customer service. If you enjoy using the latest smartphone or gadget, and love working with people, we might be a good fit for you! Qualifications: - A solid competitive...

  • Sales Associate

    13 hours ago

    Mississauga, Canada Bell Full time

    We are looking for enthusiastic, outgoing people to join our retail sales team! We welcome individuals with previous sales and/or management experience, who understand the importance of customer service. If you enjoy using the latest smartphone or gadget, and love working with people, we might be a good fit for you! **Qualifications**: - A solid...

  • Associate Workforce Controller

    2 months ago

    Mississauga, Canada Bell Full time

    Req Id: 413677 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on...

  • Financial Analyst, Financial Close Controller

    2 months ago

    Mississauga, Canada Bell Canada Full time

    Req Id: 412125 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on...

  • Associate Billing, Seasonal

    3 weeks ago

    Mississauga, Canada BELL BUSINESS MARKETS Full time

    Req Id: 410102 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we’re revolutionizing how Canadians communicate. If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the...

  • Asset Management Support, Bell Mobility

    1 week ago

    Mississauga, Canada Bell Canada Full time

    Press Tab to Move to Skip to Content Link Select how often to receive alerts (in days): Create alert At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas...

  • Asset Management Support, Bell Mobility

    2 weeks ago

    Mississauga, Canada Bell Canada Full time

    Press Tab to Move to Skip to Content Link Select how often to receive alerts (in days): Create alert At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas...

  • Asset Management Support, Bell Mobility

    2 weeks ago

    Mississauga, Canada Bell Canada Full time

    Press Tab to Move to Skip to Content Link Select how often to receive alerts (in days): Create alert At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas...

  • Asset Management Support, Bell Mobility

    2 weeks ago

    Mississauga, Canada Bell Canada Full time

    Press Tab to Move to Skip to Content Link Select how often to receive alerts (in days): Create alert At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas...

  • Asset Management Support, Bell Mobility

    1 week ago

    Mississauga, Canada Bell Canada Full time

    Press Tab to Move to Skip to Content Link Select how often to receive alerts (in days): Create alert At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas...

  • Workforce Control Associate

    1 week ago

    Mississauga, Canada BELL TECHNICAL SOLUTIONSBELL SOLUTIONS Full time

    Carry the legacy of Bell. Be a part of the company helping the world connect better. By choosing Bell Technical Solutions, you will be choosing a career and not just a job. By nurturing talent and providing infinite growth opportunities, Bell Technical Solutions continuously aims to bring about an instrumental change in careers, lives and dreams. Join us...

  • Operations Support, Bell Mobility

    2 months ago

    Mississauga, Canada Bell Full time

    Req Id: 417822 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on...

  • Workforce Control Associate

    2 months ago

    Mississauga, Canada BELL TECHNICAL SOLUTIONSBELL SOLUTIONS Full time

    Carry the legacy of Bell. Be a part of the company helping the world connect better. By choosing Bell Technical Solutions, you will be choosing a career and not just a job. By nurturing talent and providing infinite growth opportunities, Bell Technical Solutions continuously aims to bring about an instrumental change in careers, lives and dreams. Join us...

  • Soutien Opérations, Bell Mobilité

    2 months ago

    Mississauga, Canada Bell Full time

    Code de demande: 417822 Chez Bell, on ne se contente pas de construire des réseaux de calibre mondial, d’élaborer des services novateurs et de créer du contenu pour des médias multiplateformes : on transforme la façon dont les Canadiens communiquent entre eux et avec le reste du monde. Si vous êtes prêt à donner corps à des idées innovatrices...

  • Seasonal - Pest Control Technician

    2 weeks ago

    Mississauga, Canada Insight Pest Solutions Full time

    **Seasonal - Pest Control Technician (No Experience Required)** **Job Type: Full Time, Seasonal Position** **Location/Routing Territory: Greater Toronto Area** **Start Date: May 1st, 2024** **End Date: August 31st, 2024** **9:00am-5:00pm EST (Monday - Friday)** **Option to work overtime** **The Big Picture: Grow With A Growing Company** Insight Pest...

  • Seasonal Sales Associate

    1 week ago

    Mississauga, Canada JD Sports Canada Full time

    **Department**: Retail Stores **Location**: Heartland Town Centre, ON **Workplace Type**: On-site **Job Type**: Part-Time, Seasonal (SUMMER) THE TEAM JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion....