Bilingual Customer Service Professional Iii

3 months ago

Halifax, Canada Robertson and Company Full time

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.

Introduction: Prime Hires is seeking a skilled Bilingual Customer Service Professional with five to seven years of experience in customer service to join our client.

Contract Dates: 6 months with potential to extend
Pay Range: $25.02 per hour
Business Hours: Monday to Friday

Job Responsibilities:

- Answering inbound calls for 7 hours. Requests, which vary in complexity, come from internal or external clients
- Following up on group insurance plan files
- Monthly coaching with their leader
- Weekly micro learning, role specific
- Opportunity for in person collaboration (asking questions, communicating with colleagues, call debrief, call shadowing)

Experience & Qualification Requirements:

- Bilingual (English/French) required, verbal and written
- 5-7 years of customer service-related experience. Previous customer service experience in an information center, retail environment, or service sector
- Demonstrated problem solving skills
- Tech Savvy, experience with Microsoft apps (Teams, Outlook, etc.)

Personal Attributes:

- Excels in a fast-paced and ever-changing environment while staying calm and professional
- Technical abilities as well as exceptional research skills, and meticulousness. Demonstrated ability to learn and use various administrative systems simultaneously
- Able to work well within a team environment with reliability

**_**ALL CANDIDATES MUST COMPLETE A CRIMINAL AND CREDIT CHECK AS PART OF THE APPLICATION PROCESS**_**

**How to Apply**: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

  • Bilingual Customer Service Professional Iii

    2 weeks ago

    Halifax, Canada Robertson and Company Full time

    Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Introduction: Prime Hires is seeking a skilled Bilingual Customer Service Professional to join our...

  • Customer Service Expert for Bilingual Client Relations

    3 weeks ago

    Halifax, Nova Scotia, Canada Kelly Professional & Industrial Full time

    Looking to grow your career in a dynamic customer service role? Kelly Professional & Industrial has an exciting opportunity for a Customer Service Professional who can effectively manage and process incoming telephone inquiries.We offer a competitive compensation package with a salary of $25.70/hour, plus 4% vacation pay, making our total hourly rate...

  • Customer Service Professional

    1 month ago

    Halifax, Canada Robertson and Company Full time

    Our client is a top insurance institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, insurance, commercial banking, treasury, and retail banking. Introduction: Prime Hires is seeking a skilled Bilingual Customer Service Professional to...

  • Customer Service Professional Iii

    2 months ago

    Halifax, Canada Robertson and Company Full time

    Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Introduction: Prime Hires is seeking a skilled Customer Service Professional to join our...

  • Bilingual Customer Service Associate

    7 months ago

    Halifax, Canada Manulife Full time

    **The opportunity** Are you passionate about working with customers, building relationships, and being part of a growing business? Then we would love to have you join our Canadian Segment Contact Center as a **Bilingual Customer Service Representative**! With the customer being the main focus, this role will take a proactive approach to every customer...

  • Bilingual Customer Service Representative

    2 months ago

    Halifax, Canada Financière Manuvie Full time

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...

  • Bilingual Customer Service Representative

    2 months ago

    Halifax, Canada Financière Manuvie Full time

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...

  • Bilingual Customer Service Representative

    2 months ago

    Halifax, Canada Financière Manuvie Full time

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...

  • Bilingual Customer Service Representative

    2 months ago

    Halifax, Canada Financière Manuvie Full time €22 - €23

    The Canadian Contact Center is seeking Bilingual Customer Service Representatives to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...

  • Bilingual Customer Service Representative

    2 months ago

    Halifax, Canada Financière Manuvie Full time

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...

  • Ambitious Customer Service Professional Sought for Bilingual Role

    2 weeks ago

    Halifax, Nova Scotia, Canada Financière Manuvie Full time

    We are seeking a highly motivated and skilled Bilingual Customer Service Representative to join our dynamic team at Financière Manuvie. Based in Halifax, NS, this full-time role offers a unique blend of in-office and remote work, fostering collaboration, innovation, and work-life balance.The ideal candidate will possess strong technical abilities, excellent...

  • Bilingual Customer Service Representative

    1 month ago

    Halifax Regional Municipality, Canada Kelly Services, Inc. Full time

    Bilingual Customer Service Professional Kelly, in partnership with our client who is one of Canada’s Top 100 Employers and recognized as one of Canada’s Best Diversity Employers are hiring for a French Bilingual Customer Service Professional. The Bilingual Customer Representative will be responsible for managing all aspects of customer service...

  • Bilingual Customer Service Representative

    2 months ago

    Halifax, Canada Answer 365 Full time

    At Answer 365, we recognize the value of human interaction in customer service amidst today's automated communications landscape. Established since 1948 and based in Halifax & Moncton, New Brunswick, Answer 365 serves numerous businesses across North America with dedicated answering and call center services. We are currently expanding our team and seeking...

  • Bilingual Customer Service Representative

    3 months ago

    Halifax, Canada Answer 365 Full time

    At Answer 365, we recognize the value of human interaction in customer service amidst today's automated communications landscape. Established since 1948 and based in Halifax & Moncton, New Brunswick, Answer 365 serves numerous businesses across North America with dedicated answering and call center services. We are currently expanding our team and seeking...

  • Highly Skilled Bilingual Customer Service Specialist

    4 days ago

    Halifax, Nova Scotia, Canada Financière Manuvie Full time

    As a highly skilled Bilingual Customer Service Specialist at Financière Manuvie, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service to policyholders, agents, and other collaborators in both French and English languages.Salary: $22.00-$23.00 per hourAbout the Role:We are seeking a motivated...

  • Multilingual Customer Service Professional

    3 weeks ago

    Halifax, Nova Scotia, Canada Financière Manuvie Full time

    We are seeking a highly skilled Multilingual Customer Service Professional to join our team at Financière Manuvie. As a key member of our customer service department, you will play a crucial role in providing exceptional support to policyholders and other stakeholders through inbound calls, email, and chat.The ideal candidate will possess strong technical...

  • Bilingual Customer Service Representative

    3 weeks ago

    Halifax, NS, Canada Financière Manuvie Full time

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...

  • Bilingual Customer Service Representative

    2 months ago

    Halifax, NS, Canada Financière Manuvie Full time

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...

  • Bilingual Customer Service Representative

    2 months ago

    Halifax, NS, Canada Financière Manuvie Full time

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...

  • Bilingual Customer Service Representative

    2 months ago

    Halifax, NS, Canada Financière Manuvie Full time

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...