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Front-desk Admin

1 month ago

Halifax, Canada Worldwide Furniture Full time

**Worldwide Furniture** is looking for a PT Front-Desk Admin associate to join our **Halifax** store located in **Bayer's Lake.**

We expect this position to fall in the range of 15-25 hours per week, and will require evening and/or weekend work. This is a great opportunity for a student, looking for PT hours, or for someone with a FT job looking to supplement those hours.

**Responsibilities**:

- Responding promptly to customer inquiries - in phone and in person
- Directing calls through the network
- Providing support to sales staff as needed
- Receiving and issuing customer payment
- Running reports for Store Manager and Customer Service Manager as needed;
- Performing closing procedures;
- Working closely with Service Coordinator to ensure store service issues are dealt with promptly - following up with customers to schedule parts; scheduling exchange scheduling exchange orders.
- Managing customer expectations regarding delivery and service issues;
- Reviewing order schedule daily to prevent delivery/pick up issues;
- Ensuring financing programs are sold accurately and processing
- Other administrative duties as required.

**Requirements**:
**Skills and Knowledge**:

- Passionate about customer service;
- Strong organizational skills with the ability to multi task and prioritize effectively
- Positive attitude, team-oriented.
- Effective problem-solving skills;
- Excellent attention to detail;
- Strong computer skills - proficiency in Microsoft Office Suite

**Education and Experience**:

- Previous experience in customer service is preferred;
- High school diploma;

**Job Type**: Part-time

Schedule:

- Evening shift
- Weekends as needed

Work Location: In person