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Booking & Registration Clerk B - Ambulatory Care
4 months ago
**Req ID**:155619**
**Company: Nova Scotia Health**
**Location**:Central** Zone, **Victoria Building - QEII**
**Department**:OPCZ General Internal Medicine Clin - DL**
**Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)**
**Status: NSGEU** **Admin Professionals** Position**
**Posting Closing Date**:12-May-23**
Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.
**About the Opportunity**:
Reporting to the Health Services Manager or delegate, the Booking & Registration Clerk B contributes to the effective operation of the clinic by assisting in the general organization and patient flow and efficiency of the clinic. The booking clerk performs clerical and administrative duties following hospital policies and procedures while maintaining a high standard of maturity and discretion in handling confidential matters. The booking clerk will schedule patients for clinics visits, contacting them via phone or mail as required, with their appointment information. Regular patient interaction is encountered as well as collaboration with the Charge Nurse to ensure efficient patient flow into the unit. Please note that this position is divided between the clinic reception desk and the booking office.
**About You**:
We would love to hear from you if you have the following:
- Grade XII plus one year related experience or graduation from a recognized secretarial / office administration / business program
- Computer experience (Windows, MS Office) and typing/keyboarding are required
- Minimum typing speed of 45wpm preferred
- Experience using PHS and STAR, in an ambulatory care setting, Advance PHS training preferred
- Knowledge of medical terminology specific to Gastroenterology an asset
- Customer Service courses / experience considered an asset
- Excellent interpersonal and communication skills
- Must be able to function independently and as a member of a team in a high volume and highly pressurized ambulatory care setting
- Demonstrated verbal communication, accuracy and speed skills
- Coordination, organization and decision making skills
- Ability to learn and work quickly and be adaptable to change
- Competencies in other languages preferred, French an asset
A skills test will be included as part of the selection process.
Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.
**Hours**:
- Permanent, Full Time; 70 hours bi-weekly
**Compensation and Incentives**:
$20.09 - $21.91 hourly
**Once You've Applied**
Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.
This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.
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