Medical Office Assistant
5 days ago
**SUMMARY**
**DUTIES & RESPONSIBILITIES**
- Interact professionally with patients, colleagues, clinicians, and the public.
- Administer confidential patient records
- Collect information and update electronic medical records
- Reception duties including answering incoming calls, making outbound calls, scheduling appointments, sending deliveries,
- Accept payments via cheque, cash, debit and credit card.
- Routine bookkeeping: issuing receipts and invoices
- Conduct patient _traffic control_ and act as an information desk for patients.
- Book follow-up appointments for patients as per instruction
- Ensure that patients complete proper paperwork.
- Assist with administrative tasks such as filing, faxing, and scanning documents as required.
- Maintain office supplies and ensure the overall professional appearance of the office.
**QUALIFICATIONS**
- Graduated from a recognized Medical Office Assistant program (required).
- Recent medical office experience (1-3 years, preferred).
- Proficiency in use of technology, ideally Mac based technology, with competencies in using Microsoft Office Suite Software (Word and Excel), Adobe, Windows Fax and Scan ideally
- Experience handling confidential records and sensitive information.
- Ability to prioritize duties and manage time effectively in a busy environment.
- Additional skills in bookkeeping, payroll, medical transcription, considered an asset.
**IDEAL CANDIDATE PROFILE**:
- _**Action Oriented**_ _- _Takes on assigned tasks with enthusiasm and completes them in a timely manner. Proactively identifies tasks that need to be done and does them. Can act on tasks with mínimal supervision.
- _**Detailed and Organized**_ - Keeps track of tasks and other activities that need to be done, with timelines for completion. Knows how to get things done both through formal channels and the informal network.
- _**Team Player**_ - Works closely with other Medical Admins to divide up the work tasks and makes sure the workload is balanced. Proactively asks other team members if they need help.
- _**Professional Work Presence**_ - Displays professionalism in all aspects of work, including appearance, interactions, and quality of output.
- _**Problem Solver**_ - Quickly finds common ground and solves problems for the good of all.
- _**Patient, Caring, & Kind**_ - Provides a welcoming, approachable, non-judgmental environment for all patients. Possesses situational awareness and responds to needs of patients and colleagues as issues arise.
**Job Type**: Casual
Pay: $19.50-$21.00 per hour
Expected hours: 4 - 42 per week
Schedule:
- Day shift
- Evening shift
- Monday to Friday
**Experience**:
- Medical office: 3 years (required)
**Location**:
- Halifax, NS B3J 3Z4 (required)
Work Location: In person
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