Patient Care Manager

2 months ago


Oakville, Canada Halton Healthcare Services Full time

Ref #:923157

Specific Department and Program:Surgical Program OTMH

Location:Oakville

Posted Date:Aug 1, 2023

**Posting #**:2023-923157

**Non Union**

**Position**: Patient Care Manager

**Department**: In-Patient Surgery - 7 Centre/7 South

**Status**: Permanent Full-Time

**Hours**: Monday to Friday - varied day shifts with the ability to attend early morning and evening meetings plus leader on-call administration rotation

**Site**:Oakville

Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.

**Program Profile**

The Surgery Program includes two (2) adult inpatient units. Our services include Orthopedics; Vascular; General Surgery, ENT, Gynecology, Oral/Maxillofacial, Urology, Ophthalmology and Plastics. Our program currently runs 10 operating rooms with room to grow. Inpatient adult surgical services are provided within 36 beds on 7 Centre and 24 combined medical/surgical beds plus 12 surge-beds on 7 South.

**This is what you'll be doing**:
Reporting to the Program Director of Surgery OTMH, the Patient Care Manager for Inpatient Surgery (7C/7S) is accountable for the quality of patient care, utilization of resources, staff development and for developing/sustaining team centered approaches for the day-to-day management of 7C and 7S. As an innovative leader you will support the Program Director in planning and advancing inpatient surgical care and processes and your teams to meet corporate and program objectives. You will work collaboratively with hospital partners to ensure timely and effective care delivery including a strong collaboration and partnership with the Professional Practice Clinician (PPC) to ensure orientation and staff development within the department.

You will have Leader on-call administration duties for the Oakville Trafalgar Memorial Hospital.

At Halton Healthcare you will thrive in a health care culture and environment that embraces inclusion, high performance and flexibility with ‘exemplary patient care, always’ at the heart of everything we do.

If you are interested in joining a dynamic, innovative and collaborative team, this opportunity in the Surgical Program may be a right for you.

**This is what you'll need to do it**:
**Halton Healthcare is seeking individuals who are competent in their chosen profession** and who exemplify our mission, vision and values of compassion, accountability, and respect.
- Current Registration with the College of Nurses of Ontario
- BScN required
- Master’s degree in a related health care field preferred
- Previous leadership/management experience required
- Has a passion for Surgery and has surgical clinical background. A thorough understanding of the clinical needs of the surgical patient is required
- Demonstrated focus on the patient experience, patient safety and continuous quality improvement
- Demonstrated ability to develop and sustain high functioning teams
- Possesses highly developed analytical, problem solving, critical thinking skills
- Possess the ability to introduce and effectively facilitate change
- Excellent human resource management skills including recruitment, retention and staff satisfaction
- Excellent verbal and written communication skills, including conflict resolution skills
- Demonstrated ability to support team-building, development of staff and coaching
- Excellent customer service skills
- Demonstrated knowledge of process improvement (e.g. LEAN/Six Sigma)
- Must be able to meet the physical demands of the position
- Demonstrated commitment to continuing education
- Satisfactory employment and attendance record required

**Date Posted**: August 1, 2023
- In accordance with Directive #6, Halton Healthcare has implemented a COVID-19 Vaccination Policy. All new hires must be fully compliant with our Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process._
- In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will pro



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