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Patient Care Coordinator
5 days ago
A growing practice in Oakville, Ontario is looking for Patient Care Coordinator to join their growing team. As the Patient Care Coordinator, y ou will support patients during their appointments, liaison between the patient and the doctors, and are the primary contact to patients for all inquiries between appointments.
**Responsibilities**:
- Work collaboratively with physicians to provide educational consultations using superior patient care and attention to patient needs
- Qualify patients, ensure enough time is spent with patients, all patient questions are answered and diligent follow up is completed for each consultation
- Schedule appointments
- Facilitates bookings in coordination with the office manager
- Responsible for being the liaison between patient and practitioners with recommendations, prescription changes and inquiries.
**Skills and Experience**:
- Previous customer focused role and/or clinic experience
- preferably 2 years of medical office experience, including EMR or equivalent
- High attention to details
- High level of empathy and client focused mentality
- Flexible, adaptable and have an entrepreneurial spirit, that will enable you to become a driver in the team and contribute to the success of the clinic and team engagement
- Strong organizational and time management skills
- Outstanding communication skills and excellent phone demeanor
- High proficiency in technology and software programs and the ability to learn new programs quickly
- Solid written and verbal communication skills
- Ability to handle confidential information
- Engaging personality and optimistic outlook
**Compensation Package**:
- Competitive salary
- Employee benefits plan
- Staff discount on medical-grade skin care and aesthetic services
- Warm and personable team-based atmosphere
To learn more about this exciting opportunity please get in touch. All conversations are treated in confidence.
Our mission is to enable esthetic & wellness professionals to unlock their full potential.
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