Medical Office Assistant

2 weeks ago


Oakville, Canada Dorval Medical Family Health Team Full time

Medical Office Assistant - Job Description

Reporting to the Administrative Assistant and taking direction from Family Physicians and Nurse Practitioners, the Medical Office Assistant will coordinate care for patients rostered to the Dorval Medical Family Health Team. Working with a team of care providers and other administrative staff, the Medical Office Assistant will provide patients with seamless transactions within the practice as well as smooth transitions to care providers external to the practice.

Duties
- Answer phones
- Book appointments using Chartstar EMR
- Relay messages via Chartstar EMR
- Verify information upon patient check in
- Prepare charts
- Traffic patients
- Prepare examination rooms for procedures
- Take weight/height measurements for regular physicals, pre-op physicals and well-baby checks
- Take blood pressures as required
- Perform eye chart checks
- Perform clinical test i.e. urine and pregnancy dip tests and record results in patient chart or EMR
- Open and close office as required
- Ensure lab specimens are packaged, recorded and ready for pick-up
- Process chart transfer requests
- Acquire patient information
- Prepare and send correspondence and follow-up as required
- Input patient information into EMR via image and OCR scanning
- Photocopying
- Archiving
- Packaging
- Mailing
- Distribute mail
- Referrals including booking specialist appointments, providing relevant information to referral physician’s office, providing details to patient and following up as required
- Enter patient information including OHIP information into EMR
- Re-arrange doctors’ schedules as requested and contact patient to rebook appointments
- Contact patients for follow-up appointments
- Assist other staff as required including holiday coverage
- File charts and various paperwork
- Process payments via cash and debit machine and provide receipts
- Tidy and clean office as needed
- Other duties as assigned

**Qualifications**:

- Medical Secretary diploma and/or experience working in a clinical office setting or combination of education and experience

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$22.00 per hour

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Weekend availability



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