Director of Strategic Accounts

3 months ago


Montréal QC, Canada Alexa Translations Full time

**Director of Strategic Accounts
- Individual Contributor**

Alexa Translations - Montreal

Job type: Full-time, Hybrid (3 days at the Office)

**Salary**: Market-Related Base + Commission

Experience: 5+ years in Sales

Languages: English & French

Location: Montreal (Office - Downtown)

**About Us**

Alexa Translations is a leading translation service provider that helps the world’s largest and most prestigious legal, financial, and government industries with translation solutions that elevate the way they do business. Since 2002, we have grown our reputation by forging long-term relationships built on trust. Helping our clients reach their business goals is the foundation of our success.

We have built best-in-class Artificial Intelligence (A.I.) machine translation technology that is specifically trained for the Canadian legal and financial markets. It delivers complex, industry-specific translations with unprecedented quality and unmatched speed.

**About the Role**:
We're looking for a dynamic Director of Strategic Accounts to champion our Professional Translations services and A.I. platform. As an individual contributor in our team, you will play a pivotal role in nurturing and expanding relationships with our existing professional translation clients in the legal, financial and securities industries. This role is for a dedicated, well-versed, and experienced self-starter who values a commitment to exceptional client service and building long-term partnerships. If you're energized by autonomy, problem-solving, and achieving ambitious goals, we want you on our Alexa Translations team.

**Responsibilities**:

- Build, develop, and manage strong client relationships with existing professional translation services clients.
- Managing the end-to-end sales cycle through active prospecting for new projects, securing effective deal closure, and proactively managing ongoing relationships with clients.
- Identify product expansion, up-sell and cross-sell opportunities within existing accounts assigned to you.
- Perform Quarterly Business Review meetings with your assigned accounts to gather customer feedback and ensure customer retention.
- Ensuring a high client satisfaction by offering guidance on best practices, serving as bridge between clients and internal teams, and actively managing subscription client accounts to drive retention.
- Documenting client communications and tracking sales metrics in HubSpot, aligning actions with corporate strategy and departmental priorities.
- Demonstrate creative problem-solving, handle pressure, and consistently meet sales targets.

**Experience**:

- 5+ years of proven success in strategic selling to complex accounts is a must.
- Full proficiency in professional-level English and French.
- Subject matter expertise in legal, financial or insurance, required.
- Strong track record of successfully managing all aspects of the sales cycle.
- Proven ability to manage and develop relationships with C-level executives and senior managers.
- Proficiency in Microsoft Suite, Google Suite, and CRM software (HubSpot).

**Education**:

- College diploma, university degree, or equivalent

**General Expertise**:

- Results-driven mentality with a strong grasp of account management principles, strategies, and account growth tactics.
- Very strong work ethics and interpersonal skills essential to develop trusted relationships.
- Represent the brand with sophistication and impeccable presentation through strong written and oral communication skills.
- Organized, analytical, and methodical with strong attention to detail.
- Sharp critical thinking skills coupled with ability to execute tactics effectively.
- Process-driven to ensure that the sales cycle is optimized and client retention is maximized



  • Montréal, Canada Alexa Translations Full time

    Director of Strategic Accounts: Individual Contributor Alexa Translations - Montreal Job type: Full-time, Hybrid **Salary**: Market-Related Base + Commission Experience: 5+ years in Sales Languages: English & French Location: Montreal (Office - Downtown) **About Us** Alexa Translations is a leading translation service provider that helps the...


  • Montréal, Canada Alexa Translations Full time

    Director of Strategic Accounts - Individual Contributor Alexa Translations - Montreal Job type: Full-time, Hybrid (3 days at the Office) **Salary**: Market-Related Base + Commission Experience: 5+ years in Sales Languages: English & French Location: Montreal (Office - Downtown) **About Us** Alexa Translations is a leading translation service provider...


  • Montréal, Canada Cision Full time

    Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours. The Strategic Account Director...


  • Montréal, QC, Canada Canadian Public Accountability Board Full time

    Future Opportunities: Director, Inspections Monday, August 12, 2024 Welcome to CPAB – Canada’s Public Company Audit Regulator The Canadian Public Accountability Board oversees public accounting firms that audit reporting issuers. We promote audit quality through proactive regulation, robust audit assessments, dialogue with domestic and international...


  • Montréal, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...


  • Québec, QC, Canada Fortinet Full time

    In this key role, you will support and drive sales into Enterprise Accounts together with the existing Major Account Managers and Sales Directors in the field. You will initiate and support the creation and execution of strategic Account Plans, take part in Executive Relationship Mapping, on-site and virtual meetings, create business-relevant content,...


  • Laurentides, QC, Canada Thermo Fisher Scientific Full time

    Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for...


  • Montréal, QC, Canada Lightspeed Full time

    Hi there! Thanks for stopping by We’re looking for a Strategic Account Manager to join our Customers team in Montreal or Toronto. As a Strategic Account Manager at Lightspeed, you’re part of our NoAM Hospitality engagement team and your primary objective will be to drive retention and expansion of your book of business consisting of Lightspeed’s...


  • Montréal, QC, Canada Lightspeed Commerce Full time

    **Hi there! Thanks for stopping by** We're looking for a **Strategic Account Manager **to join our Customers team in Montreal or Toronto. As a Strategic Account Manager at Lightspeed, you're part of our NoAM **Hospitality **engagement team and your primary objective will be to drive retention and expansion of your book of business consisting of Lightspeed's...


  • montréal, Canada Société Financière Manuvie Full time

    The Director of Retail Accounts - Québec Market is responsible for the support and execution of the retail accounts strategy. The role is focused on growing insurance and wealth solutions sales through strategic directives to maximize our opportunities and ensuring efficient and effective support mo


  • Montréal, QC, Canada Varonis Full time

    Job Title: Strategic Account Manager FLSA Status: Exempt Department: Sales Summary The Account Manager is responsible for selling and presenting Varonis’ products and services to current and net-new prospective enterprise accounts. The Varonis Account Manager will be aligned with a local Sales Engineer. The goal, as a team, will be to build a strong...

  • Account Director

    5 months ago


    Montréal, Canada MERGE Full time

    **Merge Storytelling and Technology** We MERGE storytelling and technology to promote health, wealth and happiness in the world. We help marketing and technology executives engage hearts and connect parts by offering full-service capabilities including strategy, creative communications, experience engineering, performance marketing, media, digital platform...


  • Montréal, QC, Canada Metro Supply Chain Full time

    JOIN OUR TEAM Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square...


  • Montréal, Canada Novartis Full time

    **Summary**: **About the Role**: **Key Responsibilities**: - Lead SP team to identify, and prioritize Strategic Collaboration/Partnerships by co-creation of mutually beneficial, scalable and sustainable solutions with a focus in the following regions: Quebec, Ontario and Alberta. - Drive excellence in implementation and measurement of impact of mutually...


  • Montréal, QC, Canada Spark Foundry Full time

    **Company Description** Spark Foundry is the agency that is shaped by ideas. We believe everyone’s ideas are powerful - big or small. Our knack for exploring them makes us better. We strongly believe in collaboration, where a thriving working relationship leads to everyone’s best work. Luckily, this conviction attracts likeminded clients and talent to...


  • Montréal, QC, Canada National Bank of Canada Full time

    Pursuing a career as an Account Director in Business Services, Government and Public Sector Banking means being responsible for growing the portfolio of government business clients assigned to you. Your varied and complex tasks will quickly make you a privileged guide in all your clients' financial and transactional projects. This position reports to the...

  • Account Director

    5 months ago


    Montréal, Canada Evolving Web Full time

    Do you aspire to lead client relationships and drive client success at a dynamic digital agency? Are you adept at crafting and executing strategic plans, overseeing project progress, and aligning initiatives with clients' long-term goals? As an integral part of our agency, you'll collaborate closely with our project management and sales teams, taking the...


  • Montréal, QC, Canada ClinicalMind Full time

    Nouvelle opportunité! ClinicalMind est une société de communications médicales à service complet avec une vaste expérience dans les domaines thérapeutiques spécialisés. Nous offrons des initiatives uniques et de pointe en direct et numériques conçues pour intégrer, soutenir et améliorer les objectifs de nos clients et stimuler un engagement...


  • Montréal, QC, Canada Evolving Web Full time

    Do you want to take a leadership position at a growing digital agency and take our client relationship management practice to the next level? Evolving Web’s Director of Client Services balances client demands with internal planning, ensuring that we deliver high-calibre web design and development services and work collaboratively with clients. You will be...


  • Montréal, QC, Canada Evolving Web Full time

    Do you want to take a leadership position at a growing digital agency and take our client relationship management practice to the next level? Evolving Web’s Director of Client Services balances client demands with internal planning, ensuring that we deliver high-calibre web design and development services and work collaboratively with clients. You will be...